--- description: Learn more about eCommerce price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: eCommerce Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [eCommerce Software](/directory/3/ecommerce/software) > [eCommerce](/software/99668/ecommerce) # eCommerce Canonical: https://www.capterra.co.za/software/99668/ecommerce Page: 1 / 2\ Next: [Next page](https://www.capterra.co.za/software/99668/ecommerce?page=2) > Ecommerce provides many invaluable features, such as its robust reporting tools that track traffic, sales and inventory. > > Verdict: Rated **3.2/5** by 6 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.2/5** | 6 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 3.6/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 3.5/5 | Based on overall reviews | | Recommendation percentage | 50% | (5/10 Likelihood to recommend) | ## About the vendor - **Company**: Web.com - **Location**: Jacksonville, US - **Founded**: 2003 ## Commercial Context - **Starting Price**: US$7,95 - **Pricing model**: Per Feature - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - CRM - Catalog Management - Email Marketing - Inventory Management - Order Management - Promotions Management - Reviews Management - SEO Management - Shopping Cart ## Category - [eCommerce Software](https://www.capterra.co.za/directory/3/ecommerce/software) ## Alternatives 1. [Shopify](https://www.capterra.co.za/software/83891/shopify) — 4.5/5 (6668 reviews) 2. [WooCommerce](https://www.capterra.co.za/software/187800/woocommerce) — 4.5/5 (1040 reviews) 3. [Wix](https://www.capterra.co.za/software/169007/wix) — 4.4/5 (10606 reviews) 4. [Squarespace](https://www.capterra.co.za/software/143461/squarespace) — 4.5/5 (3384 reviews) 5. [TikTok](https://www.capterra.co.za/software/1019949/tiktok) — 4.6/5 (627 reviews) ## Reviews ### "Honest review according to my experience" — 4.0/5 > **Aze** | *03 September 2021* | Consumer Services | Recommendation rating: 9.0/10 > > **Pros**: Easy to use Great tool for business organization User friendly. > > **Cons**: Nothing is internet is 100% secure.it is a good app but the security should be on top priority. Need to work in security ASAP. ----- ### "The review" — 4.0/5 > **Jason** | *11 March 2019* | Retail | Recommendation rating: 6.0/10 > > **Pros**: Been with this company for a long time now and it has served us well > > **Cons**: Always trying to bill me earlier than the due date, which is a little confusing. > > Satisfied ----- ### "Down, Down, Downhill" — 2.0/5 > **Paul** | *29 March 2019* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: Ease of use was nice. However, the software requires knowledge of HTML. > > **Cons**: This used to be Monster Commerce and then it was sold to Network Solutions. Then, Web.com bought it. Customer Service was always a problem. Once, they transitioned to a new platform which abruptly switch to XML format to be able to print out Mailing Labels. The XML was written very poorly. Many customers had difficulty printing out our mailing labels. I had to write my own Excel Macro to be able to deal with Network Solutions XML. They also made the transition MANDATORY. Some businesses were crippled. After receiving law suit threats and nasty phone calls from customers, they made the transition elective. They did NOT make the SSL transition very smooth at all. They bungled up my www.website.com and website.com redirect so as to lose customers. They advertised a periodic billing program that worked for a while. I transitioned to this. And this worked for several years. Then, the periodic billing program did NOT work. Customer Service could not fix it. I called them for months. Finally, I concluded that they could not fix it. I billed my periodic customers manually. All in all, after the transition from Monster Commerce to Web.com, investment has stopped and the software is in funk. > > Initially, very good. Now, Lousy. I switched to a different ECommerce provider. The transition was painful, but compared with the constant medium level of stuff not working with Network Solutions, the transition was more than worth it. ----- ### "Ecommerce, ideal para nuevos negocios" — 4.0/5 > **Bernar** | *20 November 2022* | Computer Software | Recommendation rating: 7.0/10 > > **Pros**: Está muy bien para empresas que quieren iniciar en el mundo online. Te permite gestionar tu inventario e iniciarte en ventas online sin mucho coste inicial. > > **Cons**: Este modelo es más para testear al inicio, pero si eres una empresa ya consolidada, no recomiendo mucho esta opción. Ya que utilizaría otro tipo de plataformas más conocidas y potentes para el soporte de muchos productos. Y las orientaría a medio largo plazo haciendo SEO en estas webs. ----- ### "ecommerce is doesn't meet basic expectations" — 2.0/5 > **Davis** | *06 February 2020* | Retail | Recommendation rating: 2.0/10 > > **Pros**: I liked that it was included and integrated with Shopkeep but we have encountered a couple of basic obstacles in using ecommerce. > > **Cons**: The first is, though, it integrates with Shopkeep; the order of the product variants as entered into Shopkeep come out of order when they appear in ecommerce. For example: If you want the first choice of the product to be color and the second choice size on the website; then, you must enter color then size (reverse order) on shopkeep. This may not be that big of a deal if you are entering products for the first time and you know to enter it in reverse order; but, we are having to reenter previously entered products so that the product variants will make sense on the website. The second problem is like the first. Within the product variants the options must be entered in reverse order in Shopkeep. Ifyou want the size variations to read in order from small, medium, large, xl; then, you must enter the sizes in Shopkeep in the order of xl, large, medium, small. It's counterintuitive. One other problem with using ecommerce is getting the correct corresponding picture to match the product variant selected. For example: if you want to see the correct color of a shirt you must also select a size and fit before the correct color shirt picture will appear. > > Ecommerce is providing our store with a website. The concern is that if the website is not easy to use and doesn't display products correctly that it will be a poor representation of our store. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.za/software/99668/ecommerce?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/99668/ecommerce) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data