ePRO

by Print MIS

Who Uses ePRO?

Digital Printers, Offset Lithographic Printers, Large Format Printers & Print Brokers.

What Is ePRO?

Print MIS helps you with your Estimating, Outsourcing, Order Entry (automated), Tracking, Job Tickets, Purchasing, Customers and Suppliers Management, Inventory Control, Deliveries, Invoicing, Online Quoting, Reporting & much more. Save yourself time and manage your business more efficiently by harnessing the power and intelligence of ePRO.

With Web-to-Print built-in, you can also gain new customers and retaining existing ones.

ePRO Details

Print MIS

http://www.printmis.com/

Founded 2009

ePRO Software - Performance Activity Report
ePRO Software - Estimates can be filtered so you know what you need to do in your day.
ePRO Software - Jobs in Production can be filtered so you know what needs to be done, and when.
ePRO video
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ePRO Software - Performance Activity Report - thumbnail
ePRO Software - Estimates can be filtered so you know what you need to do in your day. - thumbnail
ePRO Software - Jobs in Production can be filtered so you know what needs to be done, and when. - thumbnail

Compare ePRO with similar products

Starting price

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US$10,00/month

Free Version

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Free Trial

Free Trial Yes
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ePRO deployment and support

Support

  • Email/Help Desk
  • Phone Support
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Mac (Desktop)
  • Windows (Desktop)
  • Windows (On-Premise)

Training

  • In Person
  • Live Online
  • Webinars
  • Videos

ePRO Features

  • "Best Price" Estimating
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Approval Process Control
  • Best Fit Imposition
  • Billing & Invoicing
  • Bindery Estimating
  • Cost Estimating
  • Cost Tracking
  • Credit Card Processing
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Discount Management
  • Electronic Payments
  • Estimating
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Multiple Version Calculations
  • Order Management
  • Order Processing
  • Order Tracking
  • Performance Metrics
  • Pre-Press Estimating
  • Pre/Post Service Calculations
  • Press & Run Style Analysis
  • Price / Margin Management
  • Print Management
  • Process Ink Calculation
  • Product Catalog
  • Production Options Evaluation
  • Production Tracking
  • Purchase Order Management
  • Quotes/Estimates
  • Reporting & Statistics
  • Role-Based Permissions
  • Rules-Based Workflow
  • Scheduling
  • Shipping Management
  • Supplier Management
  • Template Management
  • Third Party Integrations
  • Workflow Management

View full list of Print Estimating Software

ePRO Alternatives

More ePRO alternatives

ePRO Reviews

Read all reviews

Overall rating

4,2/5

Average score

Ease of Use 4,4
Customer Service 4,1
Features 4,2
Value for Money 4,2

Review software

Share your experiences with other software buyers.

Write a Review!
Verified Reviewer
Member Board Of Directors
Printing, 51-200 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2018/09/04

"Everything we wanted in an estimating and tracking program"

Comments: We were ready to upgrade our estimating software and wanted an easy to use system that could be accessed from any browser, was easy to customize, had a robust job tracking component and most importantly, was affordable. This last part seemed to be the issue, as most every company we contacted had such steep setup fees and monthly charges that they were more than we could afford. ePro was different. We loved the interface, and found it simple to use. They have also been a pleasure to work with. We had a long list on our wish list, and they had a solution for every one of them. I also like that you are assigned a primary contact who works with you while you are setting up the system, as this saves a lot of time. They were willing to tweak their interface to keep what we wanted, and hide the items we did not need. We tend to be pretty picky about our corporate look, and they were also wonderful in their willingness to customize our quote form to match our brand identity. And best of all, at a price that fit our budget. We could not be happier with ePro and highly recommend it.

Pros: Easy to use, web based, superb tech support and willingness to customize to our needs, great price and value compared to other systems we looked at.

Cons: No user manual is available so many features might be missed.

  • Reviewer Source 
  • Reviewed on 2018/09/04
Daaron M.
Manager Wide Format / Customer Service
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    3 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2018/04/09

"Once we figured it out, it worked great"

Comments: Profit and Loss Data

Pros: The system can keep past quotes and past work orders. You can easily add a new work order, edit a old work order and clone work orders. You can also see your profit and loss on each job as you quote it. You plug in your cost on stock, ink per sq ft, labor, speed of machine, power consumption. Once it is set up, you can see if you are losing or making money. You can also check stock as your writing up a work order. If you don't have enough stock, the system will let you know you need to order supplies. The system can also keep track of the sales person commission on each job. After you generate a work order, billing is a snap. Then print profit and loss sheet and turn into accounting. Accounting can see how much profit that job made and what the sales person will get paid.

Cons: The system has glitches but once you figure those little things out, its pretty easy. The biggest mistake people make is when you change an estimate, go BACK to the blue tab. If you stay on the orange tab, the only changes the work order. Its actually a good thing, but users can make that mistake then the info for billing and the work order wont match. But again, it can be good as you can keep customer notes strictly in billing or keep notes strictly on the work order.

Vendor Response

by Print MIS on 2020/03/12

Thank you for the review Daaron. The latest edition of ePRO is much more enhanced and is more stable than the previous edition.

  • Reviewer Source 
  • Reviewed on 2018/04/09
Francisco C.
  • Overall Rating
    1 /5
  • Ease of Use
    2 /5
  • Features & Functionality
    1 /5
  • Customer Support
    2 /5
  • Value for Money
    1 /5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 2016/10/18

"In my opinion your system is good only for companies from 1 to 5 employees"

Comments: In my opinion your system is good only for companies from 1 to 10 employees. That's a good feed for the money. If you try to sell it to companies bigger I think it won't work. This kind of setbacks are No good for PrintMIS reputation. 1) All the requested changes from day 1 I said 90% of them have not been done.
2) The sale rep once said that the security improvements were in progress. You have some but very limited if any employee need access to one the administrator areas he has to become an administrator. That is not good for bigger organization. Need more granulation on the security with the GUI that we can change. I was recommended security buy groups.
3) I thought we were a challenge for you guys and you were up for that, I has willing to cooperate on the changes to make your system stronger. But I just found negative and no cooperation you just want us to adjust to a limited software after sealing it as superior application.
4) The set up for machines and pricing is really no user friendly no GUI at all. It is something that really hit me. You have to enter the price as a part of the formula. So when you have to change the cost or prices you have to change all the formulas. Too many variables that can affect negatively the results, every time you want to update price. PSI has a full page of how to update by % buy cost centers total company etc.
5) In my opinion the software is designed by a programmer and other technical people with not expertise in printing. You can tell the way is design the height of papers and the calculations with cutters and waste.
6) One thing that your sales offer to us was the reporting. You offer total flexibility and easy to make reports not really I try to find reports for my accounts or cost centers or customer in some detailed is not available or in-existen. Everything has to be built by a technician. I assume the reports are available but no for us. They should be part of the system full reporting for every window you offer.
7) You said that your system is functioning internationally and many of this are successfully running. But in 8 months of working with you guys I haven't see in improvement on the system that other printer posted or upgrades to the application.
8) etc...

  • Reviewer Source 
  • Reviewed on 2016/10/18
Richard H.
Director
Internet, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 2018/08/14

"Print MIS / Epro"

Comments: The system is excellent and the support is generally good (although delayed communication about a problem has been an issue on a couple of occasions)

Pros: It is a seemless flow from print estimate to invoicing with clear steps to follow which allows great communication to the customer. Now it can be used on virtually any browser its fantastic.

Cons: It is not fully responsive across all devices (although this will be happening according to the developers / support)

Vendor Response

by Print MIS on 2020/03/12

Thank you Richard. We've heard what you have to say and are constantly working on it to improve ePRO.

  • Reviewer Source 
  • Reviewed on 2018/08/14
Keith R.
Director
Printing, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2020/01/07

"epro"

Comments: I had unlimited support online with a demonstrator to guide me through and with any glitches, as it is customised for each company. I would not like to be without it after using it since 2014

Pros: Ease of use
Ability to add custom cost centre

Cons: Not linked to accounting software (but believe it can be)

Vendor Response

by Print MIS on 2020/03/12

Thank you Keith. We wouldn't like to be without you either :)

  • Reviewer Source 
  • Reviewed on 2020/01/07