ALIS

ALIS

by Medtelligent

Who Uses ALIS?

ALIS is a great fit for Assisted Living, Memory Care, Independent Living, and Behavioral Health / Traumatic Head Injury settings.

What Is ALIS?

ALIS (pronounced "Alice") is a holistic, resident-centric solution designed to aid in the unique real-world challenges of todays senior living communities. ALIS is inviting, self-explanatory and simple to navigate, allowing for ultimate ease in training, implementation and daily use.

Built from the ground up as a comprehensive suite specifically for assisted living, the ALIS modules are in constant communication with one another, ensuring consistent and accurate information company-wide.

ALIS Details

Medtelligent

http://www.medtelligent.com/

Founded 2005

ALIS Pricing Overview

ALIS starts at US$6,00/month. ALIS does not have a free version but does offer a free trial. See additional pricing details for ALIS below.

94507

Starting Price

US$6,00/month

Free Version

No

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Training

In Person

Live Online

Webinars

Documentation

Support

24/7 (Live Rep)

Business Hours

Online

ALIS Features

Assisted Living Software
Admissions Management
Billing & Invoicing
Care Planning
Event / Activities Planning
Incident Management
Marketing / Lead Management
Meal / Nutrition Management
Medication Tracking
Staff Management
Work Order Management

ALIS Reviews

Showing 5 of 64 reviews

Overall
4.8/5
Ease of Use
4.8/5
Customer Service
4.9/5
Features
4.5/5
Value for Money
4.6/5

Our experience has been exceptional from the user friendly software to the first-class support team.

Reviewed on 2018/03/02
Robert R.
Director of Communications
Hospital & Health Care, 51-200 Employees
Used the Software for: 6-12 months
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money

Pros: The ease-of-use makes ALIS a stand out choice for EHR software. Our employees love the layout and picked it up within the first couple minutes of use. The first week, I had all of our Med Techs come up to me individually and say how much easier their daily routine is now. ALIS keeps them on task by reducing clutter and showing only what needs to be seen. The simple layout and color coding prevents confusion compared to other clunky software products. From their sales rep to on-boarding manager to support team, we couldn't have been more happy and put at-ease. They are all very knowledgeable about the software, responsive and easy to work with at the same time. I have the number for support on speed dial and I am not exaggerating when I say that someone answers immediately, every time I call (no auto-attendant). Most of the calls I make are only general ALIS questions but if I see something isn't working properly, it is fixed right away. Their whole team can respond to the entire range of requests. ...Highly Recommended

Cons: There are hiccups just as any other software but any issues I have, I can take to their fast-acting support team. I always get a knowledgeable person on the line right away and my issue is resolved before I have a chance to have a negative thought about the product.

My experience with the ALIS system and their customer service has been very positive.

Reviewed on 2018/06/19
Julie D.
Program Coordinator
Health, Wellness & Fitness, 13-50 Employees
Used the Software for: 2+ years
Reviewer Source 
4/5
Overall
5/5
Ease of Use
4/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Our files and resident information is easily accessible.

Pros: I like the fact that the software can be customized to my agency's needs. In a constantly changing environment, ALIS keeps my agency up to date with licensing requirements. ALiS makes it easy for us to add new resident and staff information as well as compliance documents. This information is available to our staff on our computers, tablets and smart phones, so no matter where we are, we can communicate with our staff and have access to the information that is needed. ALIS provides security clearances for our staff, giving them access to the information they need, without giving them the ability to delete important files. If files are accidentally deleted, ALIS keeps files archived, so with a push of a button, they can be restored. Their customer service is excellent, providing answers to my questions and problems in a timely manner.

Cons: ALIS updates every few months, and every time it updates, we have small glitches in our programs. These are minor, but can be annoying. For instance, in our notes the time saved reverts back to the default time , not the save time that we have requested. If is annoying rather than a serious problem because the notes are archived, and we can still access them.

A lot of bugs at first

Reviewed on 2020/01/20
Kacie K.
Program coordinator
Hospital & Health Care, 51-200 Employees
Used the Software for: 6-12 months
Reviewer Source 
5/5
Overall
3/5
Ease of Use
5/5
Features & Functionality
3/5
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Not great at first, but once it’s officially up and running it is convenient.

Pros: Once set up it was nice to be able to leave messages about the events that happened per resident. You could even tag specific people or departments in those messages. All of our residents information was kept in one program that could be accessed from dozens of locations through out the building.

Cons: Switching to this program was a pain as many of of users kept getting bumped off the system, then the couldn’t log in until and admin came to work the next day. And if it happened on the weekend you couldn’t update notes, or access resident info, etc. until an admin came in to contact the programs customer service which would then take at least an hour to get it working.

Overall good

Reviewed on 2016/11/04
Amanda C.
Resident services director
Used the Software for: 6-12 months
Reviewer Source 
3/5
Overall
3/5
Ease of Use
3/5
Features & Functionality
5/5
Customer Support
4/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: I feel that some of the features are not geared toward assisted living. I think there are some language barriers, or maybe definition of certain items areally different.

Pros: Emars are great, and simple to use.

Cons: Care plan takes a great deal of time.

Vendor Response

by Medtelligent on 2016/11/04

Amanda--We're happy to hear ALIS is an overall win for the team at Columbia Cottage! Let's definitely discuss your pain points with the terminology and see if we can address. Thanks so much for giving us your thoughts, it's always very valuable!

The Oaks Assisted Living

Reviewed on 2016/11/04
Jason D.
Residential Services Administrator
Hospital & Health Care, 501-1 000 Employees
Used the Software for: 1+ year
Reviewer Source 
5/5
Overall
5/5
Ease of Use
4/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: ALIS has an easy to use and well-organized interface (Dashboard), which requires little to no explanation for how to use it. ALIS support made for a seamless transition from paper based charting to electronic charting. Our staff is now able to deliver more efficient, high quality care with having all the tools they being just a mouse click away.

Pros: The accessibility with having everything organized in one place.

Cons: Name format inconsistencies some modules list the residents by last name, first name and other modules still list residents by first name, last name. The system requires the facility to admit a resident before the medications and care items can be entered. This prevents facilities from being proactive with having everything ready for a resident prior to the admission date. It often times takes several hours and or days to enter data, so facilities are forced to admit the resident prior to the true admission date which prevents us from having accurate census/occupancy reports. Not having the ability to configure automatic MAR backups This is a manual process and is often times not completed because of it being manual and required additional time to do.

Vendor Response

by Medtelligent on 2016/11/04

Your insights totally indispensable to us, Jason. We're so happy to have you as a client!! We hear you on everything you wrote, and are really excited to work toward addressing them in the coming year. Thanks so much, and keep up the good work!