ClienTrax
ClienTrax Overview:
What Is ClienTrax?
Robust Veterinary Practice Management Software including Electronic Medical Records, Integrated Labs, and Digital Imaging, Mobile App, On-line Appointment Scheduling, Reminders, Recalls, Practice Builder Client Retention program and many more time proven features.
Who Uses ClienTrax?
Where can ClienTrax be deployed?
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Starting Price
Free trial
About the vendor
- ClienTrax Software
- Founded in 1987
ClienTrax support
- Chat
Countries available
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United States
Languages
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English
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"Would not recommend, outdated and not user friendly"
"Easy to Use Software--Excellent Customer Service"
ClienTrax Software Response
17 November 2021
Thank you for the great review Allegra! We really enjoy having you as a long term advocate and customer! As you know, we are always happy to listen to the ideas of our users to help make ClienTrax better! So we are always looking for ways to make the white board, as well as other features, stronger and more useful. As a matter of fact, one of our support team members recently took a call where a practice manager asked if our programmers didn't have anything better to do than to just sit around and make up changes for the software. In truth, we never have time to just "make up" our own changes. We are too busy listening to our users. Updates are built on user requests! everything we do is in keeping with the company goal of trying to provide veterinary hospitals with the best tools for the drudgery part of their work (record keeping) so they have more time for the reason they got into the veterinary business, to help animals.
"Into to Use"
ClienTrax Software Response
12 October 2021
Hello Megan, Thank you for the review! We appreciate that you find the appointments easy to use and understand. We strive to make every part of the program as easy as possible. ClienTrax was, and continues to be, developed through listening to our clients' needs. In our early years, several practice owners asked us to make us so you can only view one client account at a time. This is to help minimize mistakes of making entries on the wrong accounts. Though you cannot view two records of the same type at once, the busy multitasker can definitely view multiple record windows at once. For example, the office manager who is trying to work up an order can check a client account to answer a question for someone else without losing their place in the purchase order. We here at ClienTrax use ClienTrax every day to track our own business. Many of us often have several windows open at once. We hope our clients find this ability as useful as we do.
"Veterinarian Clinic Managment Opinions"
"Clientrax offers solutions, and functionality for everyday tasks"
ClienTrax Software Response
17 November 2021
Hello Miranda, Thank you for the great review! We appreciate that you like the way we have designed appointments and medical records. We understand that with over 200 hard coded reports and endless query possibilities, it can be hard to find or remember the best way to get what information. We absolutely expect people to call when they don't know what report to use or where to find it. That is help we can usually provide quickly and easily, so it is nice to have a quick call to break up more involved calls. You are welcome to call any time to ask where to find a report that gives you the info you are looking for.
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