What Is WebPT?

With 40% market share, WebPT is the leading PT platform for enhancing patient care and fueling business growth. Offering scheduling, documentation, billing, outcomes tracking, business reporting, patient engagement tools, and system integrations, WebPT's robust web-based solution is ideal for every outpatient setting regardless of staff size, facility type, or the number of specialties.

Who Uses WebPT?

WebPT serves outpatient physical, occupational, and speech-language therapy practices in the US and Canada. We currently support more than 15,000 clinics and 80,000 therapy professionals.

WebPT Details

WebPT

Founded in 2008

WebPT Details

WebPT

Founded in 2008

WebPT videos and images

WebPT video
WebPT Software - Electronic Medical Record - thumbnail
WebPT Software - Scheduler - thumbnail
WebPT Software - Home Exercise Program - thumbnail
WebPT Software - Analytics Platform - thumbnail
WebPT Software - Patient Marketing - Reach - thumbnail

Compare WebPT with similar products

Starting price

US$59,00
US$50,00/month
US$129,00/month
N/A

Free Version

Free Version No
Free Version No
Free Version No
Free Version No

Free Trial

Free Trial No
Free Trial Yes
Free Trial No
Free Trial No

WebPT deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Windows (On-Premise)
  • Linux (On-Premise)
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

WebPT Features

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Assessment Management
  • Automated Scheduling
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Charting
  • Claims Management
  • Client Management
  • Client Portal
  • Compliance Management
  • Confirmation/Reminders
  • Credit Card Processing
  • Customer Database
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Document Management
  • Document Storage
  • Document Templates
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Employee Management
  • For Chiropractors
  • Forms Management
  • HIPAA Compliant
  • Healthcare Compliance
  • Inventory Management
  • Invoice Management
  • Multi-Location
  • Outcome Assessment Tools
  • Patient Management
  • Patient Records Management
  • Records Management
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • SMS Messaging
  • SOAP notes
  • Scheduling
  • Self Service Portal
  • Task Scheduling
  • Workflow Management

View full list of Chiropractic

  • API
  • Activity Dashboard
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Billing & Invoicing
  • Calendar Management
  • Charting
  • Claims Management
  • Claims Scrubbing
  • Client Portal
  • Clinic Interoperability
  • Coding Assistance
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Decision Support Software
  • Document Management
  • Document Storage
  • Document Templates
  • E-Prescribing
  • Electronic Payments
  • Forms Management
  • HIPAA Compliant
  • Handwriting Recognition
  • Historical Reporting
  • Insurance Eligibility Verification
  • Inventory Management
  • Invoice Management
  • Live Chat
  • Meaningful Use Certified
  • Medical Billing
  • Multi-Location
  • ONC-ATCB Certified
  • Order Entry
  • Records Management
  • Referral Tracking
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Revenue Management
  • Scheduling
  • Self Service Portal
  • Task Scheduling
  • Template Management
  • Voice Recognition
  • Workflow Management

View full list of Electronic Medical Records

  • API
  • Activity Dashboard
  • Appointment Management
  • Assessment Management
  • Billing & Invoicing
  • Calendar Management
  • Care Plan Management
  • Charting
  • Chat/Messaging
  • Claims Management
  • Compliance Management
  • Customizable Reports
  • Customizable Templates
  • Document Management
  • Document Storage
  • Electronic Payments
  • For Occupational Therapists
  • Goal Setting / Tracking
  • HIPAA Compliant
  • Insurance Management
  • Mobile Access
  • Multi-Location
  • Patient Intake
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Practice Management
  • Progress Reports
  • Progress Tracking
  • Reminders
  • SOAP notes
  • Task Scheduling
  • Telemedicine Software
  • Workflow Management

View full list of Occupational Therapy

  • API
  • Accounting
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Calendar Management
  • Charting
  • Claims Management
  • Client Management
  • Client Portal
  • Communication Management
  • Comparison View
  • Compliance Management
  • Configurable Workflow
  • Customer Database
  • Customizable Reports
  • Customizable Templates
  • Data Compression
  • Data Mapping
  • Data Visualization
  • Diagnostic Tools
  • Document Management
  • Document Storage
  • Electronic Signature
  • Forms Management
  • HIPAA Compliant
  • HL7 Support
  • Historical Reporting
  • Image Management
  • Inventory Management
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Non-DICOM Imaging Support
  • Patient Portal
  • Real Time Reporting
  • Records Management
  • Referring Physician Portal
  • Reminders
  • Reporting & Statistics
  • Scheduled / Automated Reports
  • Secure Data Storage
  • Self Service Portal
  • Summary Reports
  • Template Management
  • Third Party Integrations
  • Voice Recognition
  • Workflow Management

View full list of PACS

  • API
  • Alerts/Notifications
  • Approval Process Control
  • Billing & Invoicing
  • Broadcast Messaging
  • Calendar Management
  • Cancellation Management
  • Check-in/Check-out
  • Commenting/Notes
  • Customizable Branding
  • EMR/EHR
  • Electronic Signature
  • Email Marketing
  • Faculty/Staff Management
  • HIPAA Compliant
  • Insurance Eligibility Verification
  • Mobile Access
  • Multi-Location
  • Multi-Physician
  • Multiple Appointment Types
  • No-Show Tracking
  • Online Scheduling
  • Patient Communications
  • Patient Intake
  • Patient Portal
  • Patient Questionnaires
  • Patient Records Management
  • Payment Processing
  • Pre-Appointment Screening
  • Prescription Renewal
  • Recurring Appointments
  • Reminders
  • Reporting/Analytics
  • Room Scheduling
  • SMS Messaging
  • Task Management
  • Third Party Integrations
  • Virtual Meetings
  • Wait List Management

View full list of Patient Scheduling

  • API
  • Activity Dashboard
  • Activity Tracking
  • Appointment Management
  • Assessment Management
  • Automated Scheduling
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Charting
  • Claims Management
  • Client Portal
  • Compliance Management
  • Confirmation/Reminders
  • Credit Card Processing
  • Customer Database
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • Document Templates
  • EMR/EHR
  • Electronic Payments
  • Employee Management
  • Event Scheduling
  • Exercise Library
  • For Physical Therapy
  • HIPAA Compliant
  • Insurance Management
  • Inventory Management
  • Invoice Management
  • Multi-Location
  • Patient Portal
  • Practice Management
  • Progress Notes
  • Progress Tracking
  • Records Management
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SOAP notes
  • Scheduling
  • Task Scheduling
  • Template Management
  • Treatment Planning
  • Workflow Management

View full list of Physical Therapy

  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Audit Trail
  • Automated Scheduling
  • Billing & Invoicing
  • Calendar Management
  • Charting
  • Claims Management
  • Client Portal
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Credit Card Processing
  • Customer Database
  • Customizable Reports
  • Customizable Templates
  • Data Visualization
  • Document Management
  • Document Storage
  • Drag & Drop
  • EDI
  • EMR HL7 Bridge
  • Electronic Signature
  • Employee Management
  • Facility Scheduling
  • Forms Management
  • HIPAA Compliant
  • IVR / Voice Recognition
  • Image Fusion
  • Inventory Management
  • Multi-Location
  • PACS Integration
  • Patient Scheduling
  • Records Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Routing
  • SMS Messaging
  • Scanning Input
  • Self Service Portal
  • Summary Reports
  • Task Scheduling
  • Template Management
  • Third Party Integrations
  • Wait List Management
  • Web Forms
  • Workflow Management

View full list of Radiology

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Appointment Management
  • Assessment Management
  • Automated Scheduling
  • Availability Management
  • Billing & Invoicing
  • Calendar Management
  • Care Plan Management
  • Charting
  • Claims Management
  • Compliance Management
  • Customizable Reports
  • Customizable Templates
  • Document Management
  • Document Storage
  • Electronic Payments
  • Employee Management
  • For Speech Therapists
  • Goal Setting / Tracking
  • HIPAA Compliant
  • Historical Reporting
  • Insurance Management
  • Invoice Management
  • Multi-Location
  • Patient Intake
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Practice Management
  • Progress Reports
  • Progress Tracking
  • Records Management
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • SOAP notes
  • Scheduling
  • Self Service Portal
  • Template Management
  • Third Party Integrations
  • Workflow Management

View full list of Speech Therapy

  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Billing & Invoicing
  • Calendar Management
  • Charting
  • Chat/Messaging
  • Claims Management
  • Client Portal
  • Communication Management
  • Compliance Management
  • Confirmation/Reminders
  • Customizable Branding
  • Customizable Forms
  • Customizable Templates
  • Document Management
  • Document Storage
  • E-Prescribing
  • Electronic Payments
  • Email Reminders
  • File Sharing
  • For Medical Purposes
  • HIPAA Compliant
  • Live Chat
  • Medical Billing
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Location
  • Multi-Provider Practice
  • One-to-One Messaging
  • Online Forms
  • Payment Processing
  • Practice Management
  • Records Management
  • Reminders
  • Remote Treatment Plans
  • Reporting & Statistics
  • Scheduling
  • Secure Data Storage
  • Self Service Portal
  • Softphone Software
  • Surveys & Feedback
  • Third Party Integrations
  • Two-Way Audio & Video
  • Video Conferencing
  • Virtual Waiting Room
  • Workflow Management

View full list of Telemedicine

WebPT Alternatives

More WebPT alternatives

Average score

Overall
4,4
Ease of Use
4,4
Customer Service
4,3
Features
4,2
Value for Money
4,2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1 000
  • >1 001
Shoshana malka L.
Shoshana malka L.
Project Coordinator in Israel
Verified LinkedIn User
Medical Practice, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

WebPT Review by Physical Therapy clinic

5 12 months ago

Comments: I use WebPT daily because I get authorization for the patients that are doing Physical Therapy in our clinic. I review the notes and use the information to submit my authorization requests. We see approximately 20-30 patients a day so I'm looking over a lot of WebPT therapy notes.

Pros:

It has very clear templates and it's easy to find information. The records are very easy for even a layperson to understand, but thorough enough that the insurance companies easily provide authorization for services. Even when we need to have a substitute from an agency they are able to plug the information into the note and keep to the format we are used to thanks to WebPT

Cons:

I don't like that it costs money to integrate each aspect separately, we currently have an account you can't use for billing. I also can't see the calendar view so if the name of a patient is misspelled it's hard to pull up their account.

Betty S.
Office Manager in US
Health, Wellness & Fitness, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Very Pleased Customer

5 7 months ago

Comments: We are very pleased with WebPt. It is used all day, every day by all of our employees. The software is easy to adapt to from the very beginning. You would have to look really hard to find another software package for medical records to even come close to comparison.

Pros:

the software is very easy to navigate from screen to screen. Everything you need is so neatly arranged for each patient. In the event I ever have an issue, the support team is always very eager to solve the issue and they are almost always patient and kind.

Cons:

There is very little not to like about the software from WebPt. I really can't think of any thing at all to say negative about it.

Danita K.
Owner/Physical Therapist in US
Medical Practice, Self Employed
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

WebPT destroyed a portion of my patient's medical documents

3 10 months ago

Comments: WebPT is the first EMR that I have used for my office. First of all it is not cheap and it makes me frustrated that I am not getting what I am paying for. My account is never credited if there are server issues and/or other problems that occur and are not resolved. They just give you empty promises the problems will be fixed and hope that you will eventually forget about them.

Pros:

WebPT allows me to get my daily notes done in a more timely fashion and it works well with my billing company so billing is done on a daily basis.

Cons:

WebPT has problems and when you call to make them aware of the problems if it is of a simple nature it will be taken care of but if it is of a difficult nature it will not be taken care of. I have reported problems to them a couple of years ago and they continue to occur and they have never been fixed. More recently they are having problems with documenting cancellations and no shows which they were not even aware of. I made them aware of the problem and they claim it will be referred to their Tier Two team and it has been a month or longer and the issue has not been resolved and eventually it is just ignored. So I lost a portion of my patient's chart and it cannot be reviewed and/or recovered. Their faxing capabilities only work with a small amount of information but patient's charts depending on how long the patient is seen can be a large amount of information and I have to figure out another way to get the requested documentation another way such as burning it to a disc. Initial evaluations take hours to put in and that is not efficient! There are times I sit on the phone waiting for them to respond to my call and I have been on the phone for 30 minutes or longer! I have more complaints but I do not have the space or the time to sit here and type all of those issues up for you to read.

Mike R.
Physical Therapist in US
Health, Wellness & Fitness, 501-1 000 Employees
Used the Software for: 2+ years
Reviewer Source

WebPT

5 9 months ago

Comments: I used it for 3+ years during my first position as a physical therapist then again for 1+ year at another location. In total, I have used 3 different EMR systems (WebPT, Raintree, and one other that I can't remember because it was so terrible). WebPT is easily the best of the three I've used.

Pros:

Clean UI and easy to navigate. Carried over useful information to make future notes easier

Cons:

There tended to be a lot of drop down menus which would take time to click through though you also had the ability to just write in a comment section to summarize information

Chantal G.
Office Manager in US
Medical Practice, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Ease of use

4 8 months ago

Comments: Relatively smooth sailing.

Pros:

I haven't used other platforms so I can't really say but I find it very user friendly.

Cons:

One of the things I like the least is the inability to delete patients. This happens when a patient books an appointment, he/she is inputted in the system and they eventually don't show and never call back. I would like to delete them but that is not possible. Same thing with any other thing, insurances, other records like lawyers, doctors, etc.