--- description: Learn more about PatientNow price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: PatientNow Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Medical Spa Software](/directory/30582/medical-spa/software) > [PatientNow](/software/92269/patientnow) # PatientNow Canonical: https://www.capterra.co.za/software/92269/patientnow Page: 1 / 13\ Next: [Next page](https://www.capterra.co.za/software/92269/patientnow?page=2) > PatientNow is a cloud-based practice management software designed specifically for aesthetics and wellness industry operations. > > Verdict: Rated **3.9/5** by 298 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses PatientNow? PatientNow is used by med spas, plastic surgery practices, weight loss clinics, IV therapy centers, dermatology offices, and wellness practitioners. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.9/5** | 298 Reviews | | Ease of Use | 3.8/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 3.8/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: PatientNow - **Location**: Greenwood Village, US - **Founded**: 2004 ## Commercial Context - **Pricing model**: Other - **Pricing Details**: Contact PatientNow for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more ## Features - Alerts/Notifications - Appointment Management - Appointment Scheduling - Billing & Invoicing - Calendar Management - Care Plan Management - Charting - Claims Management - Client Management - Coding Assistance - Confirmations/Reminders - Customizable Reports - Customizable Templates - Document Management - E-Prescribing - EHR/EMR Integration - EMR/EHR - Electronic Payments - Faculty/Staff Management - For Medical Spas - Gift Card Management - HIPAA Compliant - Image Management - Inventory Management - Marketing Automation - Medical Billing - Multi-Location - Online Booking - Patient Education - Patient Portal - Patient Questionnaires - Patient Records Management - Patient Scheduling - Payment Processing - Physician Scheduling - Practice Management - Reminders - Reporting & Statistics - Revenue Management - Scheduling - Self Service Portal - Template Management - Third-Party Integrations - Treatment Planning ## Integrations (18 total) - Aesthetix CRM - Aspire - Canva - Cherry - Clover - DoseSpot - Doxy.me - Fullscript - GoTo Meeting - Grade.us - Lab Management System - QuickBooks Online - RxPhoto - Swell - Swell ... and 3 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Medical Spa Software](https://www.capterra.co.za/directory/30582/medical-spa/software) ## Related Categories - [Medical Spa Software](https://www.capterra.co.za/directory/30582/medical-spa/software) - [Patient Engagement Software](https://www.capterra.co.za/directory/31085/patient-engagement/software) - [Electronic Medical Records Software](https://www.capterra.co.za/directory/20028/electronic-medical-records/software) - [Medical Software](https://www.capterra.co.za/directory/20029/medical-practice-management/software) - [Medical Scheduling Software](https://www.capterra.co.za/directory/30027/medical-scheduling/software) ## Alternatives 1. [AestheticsPro](https://www.capterra.co.za/software/93446/aestheticspro) — 4.4/5 (626 reviews) 2. [ZENOTI](https://www.capterra.co.za/software/131057/zenoti) — 4.4/5 (1256 reviews) 3. [Pabau](https://www.capterra.co.za/software/140062/pabau-crm) — 4.7/5 (626 reviews) 4. [Remedly](https://www.capterra.co.za/software/180647/remedly) — 4.6/5 (77 reviews) 5. [Aesthetic Record](https://www.capterra.co.za/software/162938/aesthetic-record) — 3.5/5 (75 reviews) ## Reviews ### "Patient Now Rookie In Training" — 5.0/5 > **Rhiannon** | *06 June 2025* | Cosmetics | Recommendation rating: 6.0/10 > > **Pros**: I like that has so many ways to keep up with patient details. It is easy to look back and find things that we have missed1 > > **Cons**: Sometimes its not super user friendly especially on an iPad :( But we are learning to adjust slowly but surely\! > > I would say it’s been pretty good so far\! It has its ups and downs which come with any system but as we continue to learn it becomes a lot easier\! ----- ### "decent-but could be better" — 3.0/5 > **Courtney** | *06 June 2025* | Cosmetics | Recommendation rating: 3.0/10 > > **Pros**: More useful tools to help with day to day tasks and reports/inventory. Seems to be able to organize things better. > > **Cons**: Takes a while to load, Difficult to navigate, when typing letters will disappear or everything you’ve typed will disappear, patients have said that the booking link with patient now is more difficult to navigate. > > Decent-it has a lot of useful tools but a lot of bugs. PatientNow has a lot of potential but I think the hassle of certain items and how difficult it is to navigate can be a turn off for the system. ----- ### "PatientNow is Great\!" — 4.0/5 > **Cathy** | *10 June 2025* | Medical Practice | Recommendation rating: 8.0/10 > > **Pros**: I like that the PatientNow platform is easy to navigate. We transitioned from another EHR system and we were able to scan previous charts into PatientNow and organize them properly. > > **Cons**: The PatientNow payment collection function could be improved. We are having issues updating our Pax machines to properly reflect updated fees. Support has tried to help but it seems to be a work in progress. ----- ### "Practical and affordable" — 4.0/5 > **Sunaina** | *26 February 2025* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: Easy to use, quick to follow up, and has a wider patient outreach. > > **Cons**: In order to utilize this software you need to have to focus on data security, regulations and us smart devices. > > It's a good simple to use software with no additional features. ----- ### "Misleading Claims of Software Capabilities and Support is Lacking Once the Sale is Made" — 3.0/5 > **JEFFREY** | *05 March 2025* | Health, Wellness & Fitness | Recommendation rating: 3.0/10 > > **Pros**: Marketing interface, photo software, booking > > **Cons**: Customer support and in close second- lack of a real EMR > > We were told we could replace our EMR with this one-stop solution and that's simply not at all true. The "EMR" in this software dos not comply with regulations and will not work for any practice that provides medical services as opposed to medspa services. Salespeople and onboarding contacts simply seem to disappear once the sale is made. We were reduced to begging them for help and though they could never seem to find the time to help their billing team never missed a bank draft. I'm left to dispute charges with our credit card company even after cancelling. ----- Page: 1 / 13\ Next: [Next page](https://www.capterra.co.za/software/92269/patientnow?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/92269/patientnow) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data