15 years helping South African businesses
choose better software

What Is Booker?

Booker's cutting-edge salon software helps your run and grow your salon with an all-in-one platform that understands you'd rather be focusing on your clients instead of your administrative duties. Manage your online bookings, point-of-sale, membership and loyalty programs, all while attracting new clients, and making sure they come back. Access your salon business anytime, anywhere, all on Booker's secure, cost-effective, cloud-based software.

Who Uses Booker?

Salons looking to run and grow their business using our simple but powerful cloud-based platform.

Booker Software - 1
Booker Software - 2
Booker Software - 3
Booker Software - 4
Booker Software - 5

Not sure about Booker? Compare with a popular alternative

Booker

Booker

4.1 (977)
US$129.00
month
Free version
Free trial
84
7
4.1 (977)
3.9 (977)
4.1 (977)
VS.
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
US$20.00
month
Free version
Free trial
123
49
4.6 (5,624)
4.7 (5,624)
4.7 (5,624)
Green rating bars show the winning product based on the average rating and number of reviews.

Other great alternatives to Booker

Acuity Scheduling
Top rated features
Confirmation/Reminders
Mobile Access
Online Booking
Shopify
Top rated features
Mobile Access
Order Management
Shopping Cart
Noterro
Top rated features
Appointment Management
Online Booking
Scheduling
Salon Ultimate
Top rated features
Client Database
For Salons and Spas
Point of Sale (POS)
ZENOTI
Top rated features
Appointment Management
HIPAA Compliant
Point of Sale (POS)
Mangomint
Top rated features
Confirmation/Reminders
For Salons and Spas
Online Booking
Inspire
Top rated features
Appointment Management
Client Management
For Salons and Spas
ClinicSense
Top rated features
Appointment Management
Booking Management
Online Booking
SalonBiz
Top rated features
Appointment Scheduling
Client Database
For Salons and Spas

Reviews of Booker

Average score

Overall
4.1
Ease of Use
4.1
Customer Service
4.1
Features
3.9
Value for Money
3.9

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Ashely
Ashely
Recruiter in US
Verified LinkedIn User
Consumer Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Book It!

5.0 6 years ago

Pros:

Booker is a godsend for so many salons. It is very user-friendly and they have implemented the use of embedded training videos for all the features; this is a wonderful tool and works very well for people who are visual learners, which most stylists happen to be. For salon managers and owners, Booker offers a variety of tools: time-clock, sales tracking, inventory, tip allocation, expenditures/budgets, etc. Being a web-based software, it's very easy to add a widget or embed a link on your website and/or Facebook page to allow customers to easily schedule themselves for services. In addition, there is a built-in point of sale system that makes it easy to check out clients without needing to switch over to another program and/or system.

Cons:

The downside to being a web-based software: if the server is down or there is an issue with the website, you cannot access your calendar or your point of sale system. Booker has been awesome enough to provide a separate website where they allow you to report issues of the system being down and also announcing known issues. Their customer service makes up for this issue.

Michael
Vice President in US
Medical Practice, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Using it for our Med Spa

5.0 5 years ago

Comments: Booker does what we need, support has always been responsive and it is easy to use.

Pros:

Ease of use so, easy to train. In the Day Spa industry front desk turnover is frequent so it is nice to be able to quickly show a new gal how to use the system.

Cons:

We were previously Salon Iris customers and I am a programmer. With access to the database on that system I could run queries on anything in the database. Booker does not provide access to the SQL database so that is not possible. I do however have all of the reports that I need. Also, it would be nice to have the ability to set access a little more granular. For example, if I give a gal access to look at gift card balances, I will also have given her access to modify gift card balances.

Chantel
Registered Massage Therapist in Canada
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Easy appointment management, schedule settings could be improved

5.0 last month New

Comments: Overall easy set up and navigation. User friendly for clients, however could use some minor upgrades with scheduling customization.

Pros:

They notified you via email for every new appointment, making it easy to keep track of client appointments.

Cons:

Their practitioner scheduling could use some improvement, in terms of making it more customizable. There was no way to have practitioners on a bi-weekly schedule and had to be input manually week by week.

Laurie
owner in US
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Alternatives Considered:

Booker wants you to use endless work arounds because they can't get it right

2.0 4 years ago

Comments: I am stuck in Booker because I have been using it since 2014. My client data base and content are huge, they have been purchased by mindbody and I had hoped for an improvement, but its worse. Do not get stuck with this software, purchase something else. They require you to do work arounds because the software does not function properly. The reporting is shite. Please do your self a favor and look else where. I have tow spas and they are on different versions of booker. I have asked multiple times to be placed on one version or the other.

Pros:

It has a lot of useful features, sadly very few of them work as expected. - membership processing - gift certificates - embedded special codes for marketing - pixels for marketing - cancellation policy implementation - customer service availability - appointment scheduling - sales reporting - freezing memberships - mail campaigns and marketing

Cons:

ABSOLUTELY EVERYTHING with this software requires a work around. -I have lost members because the software randomly double and triple charges them each month and doesn't represent it in the recent orders tab so it looks as if it hasn't - freezing members is great, but then booker charges them for ALL the months they have been frozen - you cannot put special deals on for the holidays on gift certificates = no holiday gift certificate promos - special codes for marketing do not auto populate for orders and cannot be found from within the order - pixels for marketing from their marketing tools do not work - cancellation policy is great but if the person does not have a cc on file then you cannot close the order which makes it impossible to close the drawer at the end of the night - groups often book under the same name , booker requires you to CANCEl that appt rather than just changing the name - ridiculous -sales reporting is not customizable, past membership reporting cannot be done. it only shows current numbers regardless of the date you enter. kind of hard to measure growth -members may freeze their monthly billing, no benefits are accrued but when you take the freeze off it autocharges all previous unpaid months - customer service is available - but they are often unknowledgeable and can only submit requests to development and they take months even years before they fix your problem. - the marketing tab does not load on my booker if im running from chrome.

Sally
owner in US
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Booker was better years ago. Not now.

5.0 3 months ago

Comments: It was great until around 2020 when Mindbody came around. Been struggling ever since with the software. Each update seemed to break booker more. I signed up in 2014 and left in December. Will not recommend booker or mindbody to anyone.

Pros:

Data from clients, calendar views, appt reminders, cloud

Cons:

Lack of access to my client data. Wording in set up making it where my software was my own worst enemy- keeping seeking clients from booking available appointments I wanted to fill. My membership tracking and usage was difficult to track.