DrChrono

Who Uses DrChrono?

DrChrono serves small single provider practices and large medical group practices with multiple specialty customizations.

What Is DrChrono?

DrChrono EHRs robust practice management side of our all-in-one cloud-based mobile EHR comes with speech-to-text and custom templates/forms to chart effectively. With DrChronos PM software you get a live claims feed for billing and payment processing, HCFA/Superbill generation, and e-fax integration. Real-time eligibility checks helps you check patients informat, and custom appointment reminders that can go through email, SMS, or phone in any order. For students please visit DrChrono University.

DrChrono Details

DrChrono

http://www.drchrono.com

Founded 2009

Support

  • Business Hours
  • Online

Deployment

  • Cloud, SaaS, Web
  • Mobile - iOS Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation
DrChrono video
Play
-thumb
-thumb
-thumb
-thumb

DrChrono pricing overview

DrChrono does not have a free version but does offer a free trial.


Free Version

No

Free Trial

Yes

DrChrono Features

  • Appointment Reminders
  • Billing & Invoicing
  • Claims Management
  • Healthcare Compliance
  • Outcome Assessment Tools
  • Patient Account Management
  • Patient Records Management
  • SOAP Notes

View full list of Chiropractic Software

  • Adjustor Management
  • Case Management
  • Claim Resolution Tracking
  • Co-Pay & Deductible Tracking
  • Compliance Management
  • Customer Management
  • Electronic Claims
  • Forms Management
  • Paper-Based Claims
  • Payor Management
  • Policy Administration

View full list of Claims Processing Software

  • Appointment Management
  • Claims Management
  • EMR / EHR
  • HIPAA Compliant
  • Image Management
  • Inventory Management
  • Patient Portal
  • Practice Management
  • Progress Notes
  • Scheduling
  • Treatment Plans

View full list of Dermatology Software

  • Appointment Scheduling
  • Charting
  • Compliance Tracking
  • E-Prescribing
  • HIPAA Compliant
  • Handwriting Recognition
  • Meaningful Use Certified
  • ONC-ATCB Certified
  • Self Service Portal
  • Voice Recognition

View full list of Electronic Medical Records Software

  • Claims Processing
  • Claims Scrubbing
  • Code & Charge Entry
  • Compliance Tracking
  • Customizable Dashboard
  • Dunning Management
  • Insurance Verification
  • Invoice History
  • Practice Management
  • Quotes/Estimates
  • Remittance Advice

View full list of Medical Billing Software

  • Claims Management
  • E-Prescribing
  • EMR / EHR
  • HIPAA Compliant
  • Insurance Eligibility Verification
  • Inventory Management
  • Multi-Office
  • Multi-Physician
  • Patient Billing
  • Patient Portal
  • Patient Records
  • Patient Registration
  • Patient Scheduling
  • Physician Scheduling

View full list of Medical Software

  • Appointment Management
  • Before & After Pictures
  • Client Management
  • Gift Card Management
  • HIPAA Compliant
  • Inventory Management
  • Treatment Packages

View full list of Medical Spa Software

  • Appointment Reminders
  • Appointment Scheduling
  • Claims Management
  • Compliance Tracking
  • E-Prescribing
  • EMR/EHR
  • Employee Management
  • Initial Assessments
  • Inpatient/Residential
  • Medical Billing
  • Multi-Provider Practice
  • Self Service Portal
  • Single Provider Practice
  • Treatment Plans

View full list of Mental Health Software

  • Assessment Management
  • Billing & Invoicing
  • Care Plan Management
  • Insurance Management
  • Patient Records
  • Patient Registration
  • Patient Scheduling
  • Practice Management
  • Progress Tracking

View full list of Occupational Health Software

  • Appointment Management
  • Insurance Management
  • Inventory Management
  • Patient Records Management
  • Recall Tracking

View full list of Optometry Software

  • Appointment Management
  • Appointment Reminders
  • Assessments
  • Billing & Invoicing
  • EHR/EMR
  • Exercise Library
  • For Physical Therapy
  • HIPAA Compliant
  • Insurance Management
  • Multi-Location
  • Patient Portal
  • Practice Management
  • Progress Notes
  • Reporting/Analytics
  • Treatment Plans

View full list of Physical Therapy Software

  • Appointment Management
  • Before & After Pictures
  • Claims Management
  • Inventory Management
  • Patient Billing
  • Patient Flow Management
  • Patient Portal
  • Patient Records Management
  • Scheduling

View full list of Plastic Surgery Software

  • Appointment Management
  • Billing & Invoicing
  • Claims Management
  • EMR / EHR
  • Patient Portal
  • Patient Records
  • SOAP Notes
  • Scheduling

View full list of Podiatry Software

  • Appointment Reminders
  • Appointment Scheduling
  • E-Prescribing
  • For Medical Purposes
  • HIPAA Compliant
  • Medical Billing
  • Multi-Provider Practice
  • One-to-One Messaging
  • Online Forms
  • Practice Management
  • Remote Treatment Plans
  • Video Conferencing

View full list of Telemedicine Software

  • Clinical Alerts
  • Drug Reference Database
  • EPCS
  • Electronic Prior Authorization
  • Formulary Management
  • Medication History
  • Prescription Cancellation
  • Prescription Renewals
  • Refill Management

View full list of e-Prescribing Software

DrChrono Alternatives

More DrChrono alternatives

DrChrono Reviews

Showing 5 of 428 reviews

Overall
4,1/5
Ease of Use
4,2/5
Customer Service
3,9/5
Features
4/5
Value for Money
3,9/5
Dr baden P.
Owner / Primary Chiropractic Physician at Fit 4 Life Chiropractic
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    2/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 2018/05/24

"Save thousands in upfront expenses."

Comments: I saved thousands of dollars in upfront expenses from other EHR companies and then pay update fees every year.

Pros: They keep current payers at the monthly price they started at when tasing the priced for new customers. I have been with and using DrChrono for about 6 years now. They are always improving. It is a nice system that can be used multi-disciplinary. I am a chiropractor an I used it with a a medical Nurse Practitioner. What initially appealed to me is there was no multi thousand dollar up front software like a lot of other EHR companies want to charge you, along with yearly upgrade fees. None of that here so you start off saving thousands.

Cons: The Price keeps raising every year, for new accounts. Customer service sinks and there is no direct phone number to call to have the issue solved right away, you have to email them and wait for them to get back to you.

  • Reviewer Source 
  • Reviewed on 2018/05/24
Dr john Z.
Non-Force Chiropractor
Hospital & Health Care, Self Employed
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2020/04/10

"The ultimate software partner for your Mac computer office!"

Comments: Patients save me time and charting by communicating through the onpatient portal.
I can run reports and have an immediate idea of what symptoms and frequency my patients are presenting and develop educational materials that support those diagnosis.
I stay on top of my day by way of daily schedule emailed to me every morning.

Pros: Seamless integration with my MacBook, iMac and iPhone.
Fast, knowledgeable support.
The unlimited ability to customize for my sole practitioner non-force chiropractic practice.
Easy to understand video tutorials which answer most questions without having to contact support.
Robust, integrated systems, such as the ability to provide credit card processing.
Knowing that drchrono is a leader and partner with Apple Health.

Cons: I get frustrated when I am on a learning curve with a new part of the software. But that's my problem!

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2020/04/10
William M.
CEO/Founder
Medical Practice, 13-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2020/07/21

"Vdex Diabetes feedback"

Comments: Outstanding value for the money. This platform will be foundational as we grow this business.

Pros: The screens are more intuitive than other EHRs I've seen. The functionality is good. The support team are beyond good. They're really outstanding!

Cons: The software is complicated because the nature of medical practices is complicated. It's just the way it is. No fault to Dr. Chrono.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2020/07/21
Richard C.
Owner/Physician
Hospital & Health Care, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    2/5
  • Ease of Use
    1/5
  • Features & Functionality
    2/5
  • Customer Support
    2/5
  • Value for Money
    1/5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 2019/09/17

"Don't buy the hype"

Comments: All cash practice previously using Practice Fusion which worked okay but would not send text reminders at the time we transitioned to DrChrono. Sold on text reminders, configurable templates, kiosk sign in with easy to use online intakes, payments, and signable consents. A big issue for us is that we have different patient types but only one intake can be selected. An intake can have numerous submenus for different visit types but it very quickly get convoluted and difficult to use. The consents can be set to be required or not but then they are required for every patient. Medicare Consent for patients on medicare and not on others. Can't do it. Consent for botox or filler JUST for a patient coming in for this treatment. Nope. All consents or no consents or optional consents. None of these options work for me. Customer service is by email and I would say overall moderately acceptable once you realize that when the system is down it is just down and your response will be that we are fixing the problem. You will never get an acceptable explanation of WHY something didn't work. Why did my patient not receive a text reminder? "Oh that option was turned off." But why did they receive the last 4 reminders? "Oh the system was turned off but we turned it on." Huh? Ipad and laptop programs are so massively different that you have to learn two completely different systems. The ipad system glitches causing the wrong patients chart to get signed off.

Pros: The sales pitch is great but none of the functions that we use work well, work consistently or work as you would expect.

Cons: Getting to an old note without modifying it is near impossible. Getting to the list of vital signs of a patient from a closed chart requires first going into the demographics page. Nothing is easy or natural to find. Where do I find lab results? Oh, might be under lab order, or incoming faxes, or documents. Labs are ordered old to new so once I click I then have to scroll to the bottom of a page to find last weeks labs. Click away and back then restart the process. I just put in a controlled script and got an error, "couldn't contact escripts", put in again and the pharmacy calls confirming to dispense twice. Controlled scripts go to the pharmacy without making it into the record. Searching controlled scripts given out does not work in any useful way. Text reminders can be set but half the time they don't go out. Patients complain they didn't get a reminder and appointments are missed. Try to collect a late fee on a patient who didn't get a reminder on her 5th appointment but got one for the last four. Many times we are unable change a patient status from "checked in" to "in room". Nobody realizes the program glitched and the patient complains they were in the room forever. The way the templates work seems great but they cannot be edited on the fly. Slider ON = "uneditable text into the chart here". Not every patient fits in the cookie cutter. Nice kiosk sign in concept but always breaking and leaving patient data visible to the next patient in line.

  • Reviewer Source 
  • Reviewed on 2019/09/17
Scott S.
Physician
Medical Practice, Self Employed
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    1/5
  • Value for Money
    3/5
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2020/07/01

"Great Software, Pushy Salespeople, Expensive"

Comments: Great Software. Inconsistent customer support, pushy sales people

Pros: Comprehensive integrated system, allows for efficient patient care. Software support is generally good and responsive.

Cons: Pushy salespeople, bad experience with sales and billing staff, expensive. Took 6 months to integrate billing software with clearinghouse, poor follow up with customer service regarding this process!!!!

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2020/07/01