--- description: Learn more about DrChrono price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: DrChrono Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Medical Software](/directory/20029/medical-practice-management/software) > [DrChrono](/software/89392/drchrono-practice-management) # DrChrono Canonical: https://www.capterra.co.za/software/89392/drchrono-practice-management Page: 1 / 21\ Next: [Next page](https://www.capterra.co.za/software/89392/drchrono-practice-management?page=2) > Cloud-based practice managemt, RCM, and EHR software that streamlines care, billing and telehealth with specialty tools. > > Verdict: Rated **3.9/5** by 489 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses DrChrono? DrChrono’s cloud-based EHR streamlines intake, charting, billing, RCM \& telehealth. Specialty-specific, mobile-friendly, \& backed by EverHealth, helping practices boost care, revenue \& efficiency. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.9/5** | 489 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 3.6/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: DrChrono - **Location**: Sunnyvale, US - **Founded**: 2009 ## Commercial Context - **Pricing model**: Other - **Pricing Details**: Pricing is custom and requires contacting the vendor. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Appointment Management - Appointment Scheduling - Billing & Invoicing - Claims Management - Claims Scrubbing - Client Management - Code & Charge Entry - Coding Assistance - Compliance Tracking - Confirmations/Reminders - Customizable Forms - Customizable Templates - Decision Support Software - Drug Reference Database - E-Prescribing - EMR/EHR - EPCS Compliant - Exercise Library - Faculty/Staff Management - For Medical Purposes - For Medical Spas - For Optometrists - For Physical Therapy - For Podiatrists - Formulary Management - HIPAA Compliant - Healthcare Compliance - Initial Assessments - Insurance Management - Invoice History - Medical Billing - Medication Alerts/Warnings - Medication History - Medication Management - Multi-Location - Multi-Provider Practice - Patient Intake - Patient Records Management - Payment Processing - Physician Scheduling - Practice Management - Prescription Renewal - Progress Notes - Recurring Appointments - Reminders - Remote Treatment Planning - Revenue Management - Telemedicine Software - Therapy Notes - Video Conferencing ... and 16 more features ## Integrations (32 total) - 100Plus - Ambra - Birdeye - Box - ClearGage - Curogram - DeepScribe - Demandforce - Demandforce - Dock - Dock - FlexScanMD - Fortis - Fortis - Grow ... and 17 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Medical Software](https://www.capterra.co.za/directory/20029/medical-practice-management/software) ## Related Categories - [Medical Software](https://www.capterra.co.za/directory/20029/medical-practice-management/software) - [Cardiology EMR Software](https://www.capterra.co.za/directory/32561/cardiology-emr/software) - [Podiatry EMR Software](https://www.capterra.co.za/directory/32617/podiatry-emr/software) - [Patient Portal Software](https://www.capterra.co.za/directory/30857/patient-portal/software) - [Electronic Medical Records Software](https://www.capterra.co.za/directory/20028/electronic-medical-records/software) ## Alternatives 1. [Fusion](https://www.capterra.co.za/software/136876/pediatric-therapy-emr) — 4.3/5 (708 reviews) 2. [Carepatron](https://www.capterra.co.za/software/195467/care-patron) — 4.4/5 (853 reviews) 3. [Alleva](https://www.capterra.co.za/software/180899/alleva) — 4.5/5 (282 reviews) 4. [ModMed](https://www.capterra.co.za/software/124590/ema) — 4.4/5 (364 reviews) 5. [Tebra](https://www.capterra.co.za/software/129169/tebra) — 3.9/5 (1362 reviews) ## Reviews ### "TERRIBLE COMPANY WITH UNRELIABLE SOFTWARE\!\!" — 1.0/5 > **Andrew** | *13 November 2025* | Alternative Medicine | Recommendation rating: 0.0/10 > > **Pros**: Starting out as a new provider opening my practice I had only ever worked with DrChrono as an intern at a different practice and he didn't have much positive or negative things to say about the software but I decided to sign up with them when I opened. In the beginning (about 8 years ago) there were less features, it wasn't as expensive per month and the customer service was decent. > > **Cons**: As time went on and they kept launching new features (most we didn't use) the platform became more and more unstable. We started having issues with online booking and in total lost prob 20k or more in lost revenue from all the issues, time spent dealing with poor and frankly rude customer service reps. After about 6 months of them trying to fix all the issues they then raised the price of the software every year, and required a year contract in excess of over 1500 a month for a small practice with 3 providers. Software like Jane and Chirotouch charge a third of that and have far less issues. At one point we had over 15 support tickets open because insurance claims were coming back incorrect, appts were vanishing from our schedule, the software would go offline for hours during normal working business hours and many many other issues. > > Myself and my team have had nothing but problems for years with DrChrono. The only reason we didn't switch to a better platform sooner was because my entire practice and systems were built around the software so switching and training on new software was such a huge undertaking (and they are aware of that and why they raise prices 10-15% each year for their customers). We lost soooo much time and money with all the issues we've had with them. After deciding to leave and switch to a better software, they have now sent us to collections for the remaining 2 months they say we owe for the software we are no longer using. I should be suing them for all of the mishandled insurance claims, security breaches and lost medical records that patients are requesting. DO NOT GO WITH THIS COMPANY THEY ARE TERRIBLE\! ----- ### "DrChrono for mental health" — 5.0/5 > **Larisa** | *08 November 2025* | Hospital & Health Care | Recommendation rating: 5.0/10 > > **Pros**: Easy to view schedule, simplified without the fluff. Many customizable features for documentation and notes which can be used for a variety of medical practices. > > **Cons**: Although it is simplified it is not as intuitive as other scheduling systems. There is a larger learning curve for front desk staff. User permissions are also overly complex with too many menu options. ----- ### "Was good, new company is a failure" — 2.0/5 > **Sherri** | *07 June 2024* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: Was great the first 3 years. Now that new company took over it’s a disaster. > > **Cons**: Claims processing is completely horrific. Since they moved to I house clearing house from Trizetto we have had no claims processed in 2 months. There is no real support anymore. You cannot talk to a person. It takes weeks to get a response. And their staff is incredibly uneducated in claims billing. We never had these problems before. Even appointment scheduling had been an issue with losing data recently. They refuse to cancel my contract even though I did not agree to a fee increase or a renewal. I did not sign a contract with the new company. They refuse to speak on the phone. Their customer service is non-existent. They couldn’t care less if you are happy with the service or not. > > Horrible. Do not consider. It is not the same company we started with, or the same customer service. This company truly does not care about the consumer or correcting their issues. ----- ### "An expensive EHR, without the integrations you'd expect" — 2.0/5 > **Chris** | *17 January 2025* | Alternative Medicine | Recommendation rating: 3.0/10 > > **Pros**: As both a Chiropractor and Functional Medicine Physician, I appreciated Dr. Chrono having the EHR set up for chiro, while being integrated with Fullscript for supplements. > > **Cons**: A lot of things, unfortunately. There is a monthly fee for documents and forms to be used on the EHR. There was no integrated 2-way texting, so that had to be integrated 3rd party. The scheduler options for making patient careplans were severely limited compared to other EHRs. Other 3rd party integrations were needed to complete the EHR, which should not be the case for the price. > > Very expensive for not enough included features. It did not last in my practice as the used EHR. ----- ### "Pretty good, I like it and would be good for doctors" — 4.0/5 > **Sheri** | *30 October 2025* | Accounting | Recommendation rating: 3.0/10 > > **Pros**: I like the easy scheduling option but the video often does not work or hard to log into to join the video call > > Pretty good. My doctor uses it for scheduling and doing appointments so you don’t have to go into the office ----- Page: 1 / 21\ Next: [Next page](https://www.capterra.co.za/software/89392/drchrono-practice-management?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/89392/drchrono-practice-management) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data