Really Simple Systems CRM

by Really Simple Systems

Who Uses Really Simple Systems CRM?

Small and Mid-sized B2B organizations, plus teams in larger companies.

What Is Really Simple Systems CRM?

Really Simple Systems CRM helps you work smarter by managing and tracking your sales leads and customers, letting you get on with growing your business. Designed for small and mid-sized organizations yet also perfect for larger teams, our CRM is super-easy to set up and simple to use. There’s a customizable Sales CRM, plus options for Marketing and Service tools and integrations - so everything is in one place, enabling great team collaboration and customer relationships that drive sales growth.

Really Simple Systems CRM Details

Really Simple Systems

http://www.reallysimplesystems.com

Founded 2006

Really Simple Systems CRM Software - Sales Dashboard
Really Simple Systems CRM Software - Company Accounts with Help Drawer
Really Simple Systems CRM Software - My Tasks Summary
Really Simple Systems CRM Software - Tasks & Opportunities Calendar View
Really Simple Systems CRM Software - Listing Reports Builder
Really Simple Systems CRM video
Play
Really Simple Systems CRM Software - Sales Dashboard - thumbnail
Really Simple Systems CRM Software - Company Accounts with Help Drawer - thumbnail
Really Simple Systems CRM Software - My Tasks Summary - thumbnail
Really Simple Systems CRM Software - Tasks & Opportunities Calendar View - thumbnail
Really Simple Systems CRM Software - Listing Reports Builder - thumbnail

Really Simple Systems CRM pricing overview

See pricing plans

Really Simple Systems CRM has a free version and offers a free trial. Really Simple Systems CRM paid version starts at US$14,00/month.


Starting Price

US$14,00/month See pricing details

Free Version

Yes

Free Trial

Really Simple Systems CRM deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Mac (Desktop)
  • Windows (Desktop)
  • Linux (Desktop)

Training

  • Live Online
  • Webinars
  • Documentation
  • Videos

Really Simple Systems CRM Features

  • AB Testing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Behavior Tracking
  • CRM
  • Campaign Management
  • Campaign Personalization
  • Campaign Segmentation
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Synchronization
  • Drag & Drop
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • Interaction Tracking
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Pipeline Management
  • Pipeline Reports
  • Prioritization
  • Progress Tracking
  • Prospecting Tools
  • Real Time Notifications
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Search/Filter
  • Social Media Integration
  • Target Account Identification
  • Task Management
  • Third Party Integrations
  • Visitor Tracking
  • Web Forms
  • Workflow Management

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  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Content Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Journey Mapping
  • Customer Segmentation
  • Customizable Branding
  • Customizable Forms
  • Customizable Templates
  • Customization
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Email Marketing
  • Email Templates
  • Engagement Tracking
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • List Management
  • Live Chat
  • Marketing Automation
  • Mass Texting
  • Monitoring
  • Multi-Channel Marketing
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Promotion
  • Third Party Integrations
  • Website Analytics
  • Workflow Management

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  • CRM
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  • Contact Database
  • Contact Management
  • Customer Database
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Storage
  • Drag & Drop
  • Email Management
  • Email Marketing
  • Email Templates
  • Forecasting
  • Interaction Tracking
  • Internal Chat Integration
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Marketing Automation
  • Mobile Access
  • Opportunity Management
  • Pipeline Management
  • Projections
  • Quotes/Estimates
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Forecasting
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  • Task Management
  • Territory Management
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  • Workflow Management

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  • Alerts/Notifications
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  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Drag & Drop
  • Email Management
  • Email Marketing
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  • For Mac Devices
  • Forecasting
  • Interaction Tracking
  • Landing Pages/Web Forms
  • Lead Management
  • Lead Qualification
  • Marketing Automation
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  • Opportunity Management
  • Quotes/Estimates
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Forecasting
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  • Client Tracking
  • Collaboration Tools
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  • Contact Database
  • Contact Management
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  • Customer Database
  • Customizable Fields
  • Customizable Reports
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  • Data Import/Export
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  • Document Storage
  • Email Management
  • Email Marketing
  • Estimating
  • For AEC Industry
  • Forecasting
  • Job Costing
  • Job Scheduling
  • Lead Management
  • Pipeline Management
  • Progress Tracking
  • Project Management
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Quotes/Estimates
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Approval
  • Sales Pipeline Management
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  • Email Management
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  • Lead Distribution
  • Lead Management
  • Lead Nurturing
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  • Pipeline Management
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  • Role-Based Permissions
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  • Financial Management
  • For Financial Institutions
  • Forecasting
  • Interaction Tracking
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  • Customizable Fields
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  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Forecasting
  • Forms Management
  • HIPAA Compliant
  • Lead Management
  • Live Chat
  • Marketing Automation
  • Medical History Records
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Patient Communications
  • Patient Management
  • Physician Management
  • Pipeline Management
  • Predictive Analytics
  • Records Management
  • Referral Tracking
  • Reminders
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  • For Nonprofits
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  • Fundraising Management
  • Grant Management
  • Interaction Tracking
  • Membership Management
  • Mobile Access
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  • Reminders
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Really Simple Systems CRM Alternatives

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Really Simple Systems CRM Reviews

Read all 297 reviews

Average score

Overall
4,4
Ease of Use
4,4
Customer Service
4,6
Features
4,2
Value for Money
4,5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1 000
  • >10 001
Chris T.
Chris T.
Consultant
Management Consulting, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2018/10/02

"Cost effective CRM for small business"

Comments: We have grown our business with this CRM, and when we were starting out it gave us a lot of "bang for our bucks", the experience has been excellent.

Pros: Having an awareness of the cost of some of the well known CRM platforms e.g. salesforce, dynamics, the thing that strikes you is that the cost of these is prohibitive for an SME with @30 light CRM users. RSS is different. The bottom line is that they offer excellent value for small businesses. I would view this as their USP. They have a responsive team and have constantly improved the CRM over the years. Key features I like are the permissions system which lets us give bespoke access to the teams in our business with everyone given the access to the client records that they require. The integration with Kashflow (accounting) is incredibly useful and reduces unnecesary duplication in our business processes. The marketing module has been a significant driver for new business, and again is very cost effective. The activity section enables us to keep good records of client contacts, as does the ability to bcc email comunications into the client record. The layout of fields is very easy to modify to your business requirements, adding extra fields with dropdowns as required. Document storage is straightforward with drag & drop functionality.

Cons: Nothing to complain about, happy. Maybe preferred the earlier version which let you know the last time a record was updated and by who.

Vendor Response

by Really Simple Systems on 2018/10/03

Thanks for the review Chris!

FYI the new version CRM does still let you know the last time a record was updated and by who. At the top of your screen, next to the account name, there's a little clock symbol. Hover over this and the information will appear.

Regards

  • Reviewer Source 
  • Reviewed on 2018/10/02
George A.
MA
Financial Services, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2020/11/20

"Its a Really Simple System, it really is!!"

Comments: Great!! I love it! does exactly what i need and I am only using the tip of the iceberg as far as its far reaching functionality. I couldnt manage my business without it.

Pros: I use this software everyday. I love the customisable customer data fields and search functions, which allow me to record customer information with an immediate snapshot of their current holdings, needs and contacts

Cons: I have no issues with RSS at all, I have only scratched the surface of what the product can do and need to invest some time into more of the automated services, like marketing and email campaigns etc. But with everything it is getting the time to delve into to these powerful tools!!

  • Reviewer Source 
  • Reviewed on 2020/11/20
Sophie P.
National Sales Manager
Medical Devices, 11-50 Employees
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 2021/08/05

"The Name Sums It Up"

Comments: Fantastic. Easy to use and helpful support from RSS to resolve any requirements.

Pros: intuitive software that can be customised as a user level.

Cons: we do not have the resource to optimise all the functions - eg quoting from RSS.

  • Reviewer Source 
  • Reviewed on 2021/08/05
Dominic W.
Marketing Manager
Civil Engineering, 11-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 2019/11/20

"RSS Review"

Comments: We are tracking opportunities and following engagement. Unfortunately, I am still having to use an excel spread sheet because I can't quite get the CRM to duplicate the spread sheet but this is a lack of skill using the system on my part and not a take on the RSS system.

Pros: Its very easy to use, quite intuitive in set up and implementation.

Cons: *After using other CRM software, the lack of ability to move opportunities between accounts when the main holder is no longer the main account. I don't think this is possible without some programming by RSS team. *Having the freedom to manipulate the set up like in Salesforce, where an internal programmer will set up exactly what I require. Do RSS's team do this?
*The display dashboard could be better, to have the ability to adjust the widgets to show what I want instead of a standardised return.

Alternatives Considered: Dynamics 365

Reasons for Choosing Really Simple Systems CRM: Different companies use different products.

Switched From: Dynamics 365

Reasons for Switching to Really Simple Systems CRM: It wasn't my decision!

  • Reviewer Source 
  • Reviewed on 2019/11/20
James B.
Vice President of Sales, North America
Pharmaceuticals, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2021/08/06

"Great for those looking for their first CRM"

Pros: The product is incredibly simple to use, plus there is a wealth of online tutorials and videos on how to get the best out f the system, alongside invitations to webinars - all great stuff.

Cons: I dislike that there is not a mobile app version, although the web version is pretty simple.

  • Reviewer Source 
  • Reviewed on 2021/08/06