What Is SuperSaaS?

SuperSaaS is a web-based, appointment scheduling solution to make online appointment scheduling for your business easy, flexible and affordable. Easy to set up and there's no coding needed! Freemium Trial. #1 in customer support, strong customer service culture. Update your real-time availability from Google Calendar. No more back & forth with clients. Accept payments in your online booking w/ 0% commission in 26 currencies. Easily link your customized booking calendar into your WordPress site.

Who Uses SuperSaaS?

SuperSaaS works best for SME's & solepreneurs. Make it easy for clients to schedule with you by automating your online scheduling. Save time & money, focus on big picture decisions for your business.

Where can SuperSaaS be deployed?

Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)

About the vendor

  • SuperSaaS
  • Located in Amsterdam, Netherlands
  • Founded in 2006
  • Chat

Countries available

Australia, Brazil, Canada, China, Germany and 6 others

Languages

Arabic, Chinese, Czech, Danish, Dutch and 18 others

About the vendor

  • SuperSaaS
  • Located in Amsterdam, Netherlands
  • Founded in 2006
  • Chat

Countries available

Australia, Brazil, Canada, China, Germany and 6 others

Languages

Arabic, Chinese, Czech, Danish, Dutch and 18 others

SuperSaaS videos and images

SuperSaaS Software - Let your customers choose from multiple services and providers. Easily tailor sessions to your target customer. Manage your resource & service scheduling from any device, sync your real-time availability from Google calendar. No more scheduling conflicts.
SuperSaaS Software - Endless booking customization options. Add your logo, fully customize your layout. See your schedule from the client's side. Create custom booking rules, set user/superuser permissions. Collect payments - fully automate your online appointment scheduling.
SuperSaaS Software - Fully responsive mobile view, manage your online bookings from any device. Show a different list of services or events to customers & superusers. Enable multiple resource booking. Let your customers manage their appointments online, outside working hours.
SuperSaaS Software - Convenient online scheduling system with fully customizable booking set-up. Book appointments in a few clicks. Make scheduling appointments easy. Set up quick, 24/7 online calendar access for your customers. Manage your virtual calendar from any device.
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SuperSaaS video
SuperSaaS Software - Let your customers choose from multiple services and providers. Easily tailor sessions to your target customer. Manage your resource & service scheduling from any device, sync your real-time availability from Google calendar. No more scheduling conflicts.
SuperSaaS Software - Endless booking customization options. Add your logo, fully customize your layout. See your schedule from the client's side. Create custom booking rules, set user/superuser permissions. Collect payments - fully automate your online appointment scheduling.
SuperSaaS Software - Fully responsive mobile view, manage your online bookings from any device. Show a different list of services or events to customers & superusers. Enable multiple resource booking. Let your customers manage their appointments online, outside working hours.
SuperSaaS Software - Convenient online scheduling system with fully customizable booking set-up. Book appointments in a few clicks. Make scheduling appointments easy. Set up quick, 24/7 online calendar access for your customers. Manage your virtual calendar from any device.

Compare SuperSaaS with similar products

SuperSaaS

US$8,00/month
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Features of SuperSaaS

  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Automated Scheduling
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • CRM
  • Calendar Management
  • Calendar Sync
  • Client Database
  • Client Management
  • Confirmation/Reminders
  • Customer Database
  • Customer Support
  • Customizable Branding
  • Customizable Forms
  • Email Marketing
  • Event Management
  • Gift Card Management
  • Group Reservations
  • Mobile Access
  • Online Booking
  • Online Payments
  • Payment Processing
  • Real-time Scheduling
  • Real-time Updates
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • SOAP notes
  • Scheduling
  • Self Service Portal
  • Social Media Integration
  • Third Party Integrations
  • Website Integration

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Reviews of SuperSaaS

Average score

Overall
4,6
Ease of Use
4,4
Customer Service
4,7
Features
4,4
Value for Money
4,7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Find reviews by score

5
69%
4
26%
3
5%
2
0%
Andre Y.
Andre Y.
President in Canada
Verified LinkedIn User
Consumer Services, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Reliable, Fast, Easy to Update

5 3 years ago

Comments: We use this to facilitate over 50 group classes per week with hundreds of bookings per week. For the most part, this entire process in our business is automated, giving us clients a lot of self service control over their bookings without much labour cost for our business.

Pros:

It's flexible for building out our group class schedules, meeting a variety of our needs. It's flexibility is what makes it so valuable.

Cons:

The UI needs an update, there are small UI issues here and there that cause confusion with our end users (clients booking us). The biggest example is, the End Time of appointments are often visually stronger than the Start Time, and we've had a certain % of people come to appointments at the End Time because of it.

SuperSaaS Response

3 years ago

Hi Andre, Thank you for taking out the time to share your kind review and feedback. We're glad you're having a great SuperSaaS experience. In order to avoid the confusion with the start time and end time, you can easily customize your email reminders to clearly state the start time. Here's a helpful blog post you can read to set it up: https://blog.supersaas.com/personalizing_your_emails_with_3_useful_hacks Please feel free to reach out to our customer support team in case of any questions and we will be happy to help you. Kind Regards Sneha Mittal Customer Support Team

Zindzi J.
Center Coordinator in US
Health, Wellness & Fitness, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Outstanding Customer Service, Versatile Interface

5 2 years ago

Comments: It has been quite a learning experience as I am not very tech savvy. However, [SENSITIVE CONTENT HIDDEN] (specifically) has been a lifesaver and very patient with helping me create the schedule our wellness center needs most.

Pros:

I love the variety offered with SuperSaas. It suits a wide array of needs for businesses and professionals.

Cons:

Finding the instructions to do more nuanced customizations isn't as intuitive as I'd like, so I end up using customer service for help finding the correct links. Also, videos are WAY more helpful for me than reading the text.

David G.
Developer / reseller in Spain
Marketing & Advertising, Self Employed
Used the Software for: 1-5 months
Reviewer Source

BEST feature set... WORST frontend for customers

3 5 years ago

Comments: As I reseller, the main benefit was the unique white label programme, which would allow me to offer the impressive set of features to my large client base.

Pros:

The feature set is just second to none. I cannot think about more than 2 or 3 scheduling features (out of hundreds) possibly missing on SuperSaaS. Price is very reasonable, support is fast and, if you are a developer or reseller (as myself), they offer a very good partnership programme, including a unique white label system.

Cons:

All that power is useless if arranging an appointment is a slow, difficult and finally frustrating experience for the user. The oh-so-2000s interface is the typical mess made by programmers, reviewed by programmers and (only) enjoyed by programmers, when current, regular customers demand speed and SIMPLICITY above all. Couldn't SuperSaaS hire an interface designer too, for goodness sake? If you have implemented any recently developed SaaS scheduling solution (say SimpleBook.me, for example), SuperSaaS usability is just light years behind. The responsive mobile interface (the only one most customers will ever use) is even worse. Just try a regular, basic operation as adjusting the hour of your appointment on an Android device. Customers have to TYPE the hour... but only when the unusable and redundant minicalendar for the date does not obstruct the hour field... Or try figuring out the mess out of the availability calendar. Too crazy for you? Do you prefer to switch to desktop view? Well don't click on the link, as the desktop interface it's completely unusable on mobile devices, and there's no way to switch back to mobile view unless you delete the cookies. No doubt why several clients have dismissed by SuperSaas-based prototype scheduling platform. The backend interface suffers from similar problems, but at least only admins can see them. I hope SuperSaas revamps the interface in the near future. I would be their main advocate then!

SuperSaaS Response

5 years ago

SuperSaaS offer a plethora of options to tweak the end-user interface. Depending on the settings, end-users can make an appointment with a single click. But it is indeed possible to configure the system to ask them to manually type the time, and click through multiple forms. Whether that's a good idea is entirely in the hands of the person setting it up. We are continually improving the system and we are also working on an updated interface that aims to address the concerns. However, the outdated look can partly be blamed on the fact that SuperSaaS will work on every browser, even very old ones. You don't want to lose business because your customer does not have the latest model phone and your shiny modern widget fails to load on his old device.

Dave Z.
Dave Z.
Owner in US
Verified LinkedIn User
Music, Self Employed
Used the Software for: 2+ years
Reviewer Source

The best of the best

5 4 years ago

Comments: It's been great! No hiccups. Solid and reliable. I have never had problems with it not working. I currently just give all my clients the link to my scheduler and everything else (including a contract) is all automated.

Pros:

I demoed dozens of scheduling apps before finally going with Supersaas. There seemed to be a lot of apps that seemed great on the surface, but once I got deeper, there would be important features missing. Supersaas was the only one that gave me the flexibility I needed and at a surprisingly affordable cost. I have now used it reliably for over 5 years and it has been great.

Cons:

I wish the user interface for mobile gave clients a week's view. Along with the other many options it gives clients. However, the large majority of my clients are just fine with how it is. It would be nice to have a few more options for superusers.

SuperSaaS Response

3 years ago

Hi Dave, Thank you for taking out the time to share your review and kind feedback. We're glad to hear that you're having a great SuperSaaS experience. Please feel free to reach out to us if you have any questions or issues and we will be happy to help you. Kind Regards Sneha Mittal Marketing and Customer Service Manager

Samantha B.
Samantha B.
K9 Confidential in UK
Verified LinkedIn User
Professional Training & Coaching, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Supersaas Are Very Professional and Great value for money

5 3 years ago

Comments: EXCELLENT. they are very professional and they get things done.

Pros:

Supersaas software is different from many other providers, there customers service is excellent, they get back to you very quickly and resolve issues very quickly. They are open to suggestion and if they can implement something easily for you they will. They take on board all suggestions and role out new features each year. It is very reliable and any problems are fixed quickly. The support team respond in plain english and are very helpful. It also integrates well with payment software and zapier.

Cons:

Least like is the mobile site, but they are working on features to improve it and also give you the ability to default the mobile site to another screen so you do not have to compromise the look of the desktop site for the mobile site and vise versa. There is also no app, but hopefully that is in the pipeline