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What Is Shopify?

Shopify is a commerce platform that allows anyone to easily sell online, at a retail location, and everywhere in between. Shopify offers a professional online storefront, a payment solution to accept credit cards, and the Shopify POS application to power retail sales.

Shopify currently powers over 160,000 retailers in 100 different countries, including: Tesla Motors, Gatorade, Forbes, Amnesty International, Encyclopedia Britannica, Maxim Magazine, CrossFit, Black Milk Clothing, Herschel Sup

Who Uses Shopify?

Small to mid-size on standard plans and Enterprise companies on Shopify Plus.

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Reviews of Shopify

Average score

Overall
4,5
Ease of Use
4,5
Customer Service
4,4
Features
4,4
Value for Money
4,3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1 000
  • >1 001
Adam
Adam
Chief Executive Officer in Morocco
Verified LinkedIn User
Import & Export, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

The EASIEST Ecom platform all around the globe

5,0 3 years ago

Comments: No more struggling to create an eCom website. I started creating websites and promoting my products a little bit late than others, but I was speechless once I started with Shopify the ease of use they give you to kickstart your project is astonishing.
With Shopify you are limitless and you are always motivated to go further and further building your business and getting it to the next level.
Thank you for having great software that makes everything easy.

Pros:

Free themes: A friendly dashboard to complete your website in a blink of an eye Real cheap: With only $29 you can design, track your product, manage your clients, and so on... High secured platform: It gives you the power of creating your website and never ever worry about getting hacked or struggle with the server downtime. Unlimited plugins and APPS: Yes it's like having an iPhone and you want to download an app for it, the Shopify app store is limitless any kind of app and plugins is available, and easy to install. Customer service is available 24h/7 by email/Online Chat/ FAQ Community: Huge community and video explanatory contents. YOU NEVER STRUGGLE.

Cons:

Sometimes downloading a lot of APPs might make your website slow on loading, just need to be careful about what app you're integrating and just work with the MOST HAVE APPS.

Henry
CTO - Chief Technology Officer in US
E-Learning, 501–1 000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Good platform, great value

4,0 4 weeks ago New

Comments: Overall, Shopify has been a great app for my company, and we've only ever used it. It just has boosted our sales so much with its clean interface and easy product tracking functionalities.

Pros:

I like that Shopify is by far the platform that makes it easiest for you to manage your products and shop overall, it also gives great analytics details of what your customers look at before they make a purchase.

Cons:

The thing I disliked most about Shopify is the lack of ease in customizing the User Experience of your shop, it is doable, but it is not super easy for the average person to figure out.

Loïc
Artiste in France
Arts & Crafts, Self Employed
Used the Software for: 6-12 months
Reviewer Source

If you want to have problems, choose this platform

2,0 last week New

Comments: catastrophic, I spent 3 months building a site that I will likely have to redo elsewhere!

Pros:

I really see none in English Or perhaps if you are going to learn coding since their so-called experts constantly leave you alone with problems.

Cons:

If you want a site with just three pages and no interesting features, it might be okay, but as soon as you add the slightest functionality, nothing works anymore. It's a very poorly functioning mess. I made the mistake of thinking, after seeing an advertisement, that I would leave WordPress for a Shopify site and not have to deal with technical aspects anymore, what a mistake! Since I've been with them, I've had nothing but troubles, which I have to solve on my own since their team of experts leaves you alone for days and days, sometimes weeks without helping. Again, I have a bug that causes my site not to be indexed by Google due to a redirection issue. I found the problem after days of searching and have been waiting for 7 days for their technical team to intervene for a beginner's issue that I would have resolved on my former platform in 2 minutes. It's shameful. Shopify lures you in by saying you won't have to manage anything, but once you're with them and encounter a problem, the response is that you need to pay extra to hire an expert for the slightest issue! Definitely do not choose this platform, or you will regret it!

Kelly
owner in US
Arts & Crafts, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Shopify for E-Comm

5,0 4 months ago

Comments: Have been thoroughly enjoying Shopify for my e-comm store.

Pros:

I love that I was able to set up my e-comm store to look how I wanted, with lots of templates to choose from. Many apps to help us. Shipping discounts are great. The payment plans are a nice options.

Cons:

Took a little bit to get things set up but support team were very helpful.

Chrissy
Director in UK
Retail, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Shopify is good for Retail online and offline ecommence

5,0 3 weeks ago New

Comments: Overall we are happy with shopify , just think the cost maybe abit steep. every new app we add in we have extra cost , so it come up to be quite significantly Ex.

Pros:

We move over from wix to Shopify after experiencing some difficuty navigating with eccommence. Shopify anable us to manage inventory, update and add new inventory even just using mobile phone. The flexibility cut the time on managing the site significantly. We are able to sent invoice to customer striaght away when we have live event. So very happy with that

Cons:

you do need to engage other vendor to to change the template as is you ahve to chaneg the coding to amend templates