---
description: Learn more about iSalus EMR price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
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title: iSalus EMR Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Electronic Medical Records Software](/directory/20028/electronic-medical-records/software) > [iSalus EMR](/software/83528/isalus-ehr)

# iSalus EMR

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> An iSalus solution offering EMR and practice management software geared towards Nephro, Uro, Neuro, ENT, Ortho, and Pain MGMT
> 
> Verdict: Rated **3.4/5** by 35 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses iSalus EMR?

iSALUS provides industry-leading EHR, Practice Management and Medical Billing solutions to thousands of physicians and healthcare systems nationwide.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.4/5** | 35 Reviews |
| Ease of Use | 3.4/5 | Based on overall reviews |
| Customer Support | 3.4/5 | Based on overall reviews |
| Value for Money | 3.3/5 | Based on overall reviews |
| Features | 3.5/5 | Based on overall reviews |
| Recommendation percentage | 60% | (6/10 Likelihood to recommend) |

## About the vendor

- **Company**: iSalus Healthcare
- **Location**: Indianapolis, US
- **Founded**: 2000

## Commercial Context

- **Starting Price**: US$650,00
- **Pricing model**: Per Feature
- **Pricing Details**: Standard Package: Starting at $650 per month per provider. Contact iSALUS for customized pricing
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- Appointment Management
- Billing & Invoicing
- Charting
- Claims Management
- Coding Assistance
- Confirmations/Reminders
- Decision Support Software
- E-Prescribing
- EMR/EHR
- Exercise Library
- HIPAA Compliant
- Healthcare Compliance
- Insurance Management
- Inventory Management
- Medical Billing
- Multi-Location
- Patient Portal
- Patient Records Management
- Patient Scheduling
- Physician Scheduling
- Practice Management
- Progress Notes
- Reminders
- SOAP notes
- Self Service Portal
- Treatment Planning

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Electronic Medical Records Software](https://www.capterra.co.za/directory/20028/electronic-medical-records/software)

## Related Categories

- [Electronic Medical Records Software](https://www.capterra.co.za/directory/20028/electronic-medical-records/software)
- [Medical Software](https://www.capterra.co.za/directory/20029/medical-practice-management/software)
- [Chiropractic Software](https://www.capterra.co.za/directory/30115/chiropractic/software)
- [Physical Therapy Software](https://www.capterra.co.za/directory/30596/physical-therapy/software)
- [Medical Scheduling Software](https://www.capterra.co.za/directory/30027/medical-scheduling/software)

## Alternatives

1. [RXNT](https://www.capterra.co.za/software/110018/rxnt) — 4.3/5 (495 reviews)
2. [NextGen Office](https://www.capterra.co.za/software/31268/nextgen-ambulatory-ehr) — 4.0/5 (1278 reviews)
3. [athenaOne](https://www.capterra.co.za/software/98735/athenaone) — 3.8/5 (907 reviews)
4. [DrChrono](https://www.capterra.co.za/software/89392/drchrono-practice-management) — 3.9/5 (489 reviews)
5. [75health](https://www.capterra.co.za/software/140480/75health) — 4.4/5 (78 reviews)

## Reviews

### "Great EHR software" — 5.0/5

> **Jessica** | *07 November 2017* | Mental Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: Price is minimal for electronic software (free) however if you choose to use the billing option you pay a fee.
> 
> **Cons**: The fee for electronic billing software should be kept minimal, better way of faxing or scanning in paper records.

-----

### "Isalus Kicks the Can" — 1.0/5

> **Patrick** | *17 February 2017* | Medical Practice
> 
> **Pros**: no pros.
> 
> **Cons**: you have to use a 3rd party vendor to do anything extra and they charge a fee for each one
> 
> Isalus talks a big game RE customization but we've used them for 5 years and nothing ever improves. They also engage in billing strategies that at best are suspect and at worst, by some people, might be classified as racketeering.

-----

### "iSalus" — 5.0/5

> **Jennifer** | *25 October 2016* | Mental Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: Customer Service is great.  You are assigned someone from both the EHR side and the billing side to assist you with onboarding and set up.  They are very responsive to questions.
> 
> **Cons**: Takes a while to learn all the functionality of all the features, less intuitive than it seemed at first.  But is does have lots of options for finding the information you need.
> 
> The EHR software has a lot of great features and templates for ease of use.  It does take a little getting used to, but there are multiple links to get refreshed if you forget the right path for completing a task.  iSalus gives you the option of doing your own billing with several package price points, or taking care of your billing for you.  They are not heavy in the sales side, but truly listen to your needs and guide you toward cost effective options.

-----

### "You get what you pay for" — 2.0/5

> **J** | *13 January 2017* | Hospital & Health Care | Recommendation rating: 3.0/10
> 
> **Pros**: The scheduler  and mobile application.   It's limited but I can see who is scheduled for my day.
> 
> **Cons**: Customer support and the inability to edit my progress notes and treatment plans. And, training.
> 
> I am only a user of the software. In both situations ,  The employer requested vendors to modify software to be used by mental health practitioners. In contrast to PIMSY,  This software lacks intuitive use ,  extremely poor customer support even for simple things such as printing off reports  and provides no tutorials on how to use the software.   My colleagues wrote up the instructions for how to get in and out of the modules.  Yes, I'm writing this out of frustration, but I need to use it every day, and printing out one report should not take more than an hour and a half.   Sometimes treatment plans have to be provided to outside sources such as  court. I can write up what I need faster than inputting it and processing it in this system.

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### "Amazing\!" — 4.0/5

> **Jeremy** | *03 November 2016* | Medical Practice | Recommendation rating: 8.0/10
> 
> **Pros**: The software has been very reliable compared to previous software that we have used. There has been little to no downtime whatsoever.
> 
> **Cons**: There are a few areas of the product that are inconvenient and that is being unable to delete charts that were done in error, as well as, deleting accounts that are no longer needed. Having to use Internet Explorer, from an IT standpoint, has been a huge downside. Is this a deal breaker? Absolutely not.
> 
> This software has been extremely easy to integrate in our office. Thankfully they customized so many areas to make it fit into our practice. Many of the features are built for Medical Offices, but they customized it to work with our Chiropractor practice. I think the engineering and integration team at iSALUS has been a huge bonus.

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## Links

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