--- description: Learn more about Claromentis price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Claromentis Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Portal Software](/directory/14/portal/software) > [Claromentis](/software/83430/claromentis-intranet) # Claromentis Canonical: https://www.capterra.co.za/software/83430/claromentis-intranet Page: 1 / 2\ Next: [Next page](https://www.capterra.co.za/software/83430/claromentis-intranet?page=2) > Build your own digital workplace with Claromentis. Choose between our Intranet, BPA and LMS packages. Or get them in a single solution. > > Verdict: Rated **4.5/5** by 30 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Claromentis? Claromentis is a highly customizable digital workplace that makes a real difference to your people, processes and business. Build your perfect workplace with our Intranet, BPA, and LMS packages. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 30 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Claromentis - **Location**: Brighton, UK - **Founded**: 1998 ## Commercial Context - **Pricing model**: Other (Free Trial) - **Pricing Details**: Small company or start-up: fixed price for first 25 employees. Contact Claromentis for a quote. Medium: $8/user/month Large: $4/user/month Enterprise: $1.50/user/month - **Target Audience**: 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Argentina, Armenia, Australia, Azerbaijan, Bahrain, Bangladesh, Belgium, Bhutan, Bolivia, Brazil, Brunei, Cambodia, Canada, Chile, China, Colombia, Denmark, Ecuador, Falkland Islands and 57 more ## Features - @mentions - Access Controls/Permissions - Activity/News Feed - Alerts/Notifications - Calendar Management - Chat/Messaging - Client Portal - Collaboration Tools - Commenting/Notes - Communication Management - Content Management - Customizable Branding - Discussions/Forums - Document Management - Employee Database - Employee Directory - Employee Profiles - File Sharing - Forms Management - Knowledge Base Management - Knowledge Management - Live Chat - Meeting Management - Member Database - Mobile Access - Policy Management - Reporting & Statistics - Search/Filter - Surveys & Feedback - Task Management ## Integrations (15 total) - Box - Cisco Duo - Evernote Teams - Google Calendar - Google Drive - Google Workspace - Jira - LinkedIn for Business - Microsoft Entra ID - Okta - OneDrive - Rocket.Chat - Slack - Trello - Twitter/X ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Portal Software](https://www.capterra.co.za/directory/14/portal/software) ## Related Categories - [Portal Software](https://www.capterra.co.za/directory/14/portal/software) - [Intranet Software](https://www.capterra.co.za/directory/31015/intranet/software) - [Charity Software](https://www.capterra.co.za/directory/30805/nonprofit/software) - [Franchise Management Software](https://www.capterra.co.za/directory/10059/franchise-management/software) - [Digital Workplace Software](https://www.capterra.co.za/directory/31536/digital-workplace/software) ## Alternatives 1. [Bitrix24](https://www.capterra.co.za/software/113540/bitrix24) — 4.2/5 (984 reviews) 2. [Microsoft SharePoint](https://www.capterra.co.za/software/1167/sharepoint) — 4.4/5 (5412 reviews) 3. [HulerHub](https://www.capterra.co.za/software/1012970/huler-hub) — 4.9/5 (89 reviews) 4. [ThoughtFarmer](https://www.capterra.co.za/software/144958/thoughtfarmer) — 4.8/5 (117 reviews) 5. [Connecteam](https://www.capterra.co.za/software/153140/connecteam) — 4.6/5 (5058 reviews) ## Reviews ### "Explore other Options" — 2.0/5 > **Krista** | *23 January 2026* | Human Resources | Recommendation rating: 1.0/10 > > **Pros**: Claromentis offers a decent ticketing system with the ability to customize approval flows to your organization. > > **Cons**: Claromentis has a less than desirable customer service model. Initially there was support in the US, however, when the customer service structure changed and our representative was change to someone in the UK, there was barely any communication. The service would go down frequently causing issues with my companies users. There was also no security so our data was at risk. > > There is so much potential with Claromentis, however, the current product is very poorly managed and needs security and customer service improvements. ----- ### "Average experience" — 3.0/5 > **Verified Reviewer** | *25 January 2026* | Staffing & Recruiting | Recommendation rating: 0.0/10 > > **Pros**: PTO tracking was great and well liked by our organization. Ticketing system was smart enough to know org structure > > **Cons**: Difficulty on the back end when changing workflows on eforms/ticketing system. Too many steps for changes > > Never heard from our reps. No check ins or follow ups. With them for many years and expected better customer service ----- ### "An amazing product at a reasonable price, what could be better than that?" — 5.0/5 > **Nicholas** | *21 March 2018* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: The intranet looks great and has a lot of features right out of the box. No modules and features that cost extra money. Whether hosted or with an in-house server, the cost is very reasonable. A lot of other companies like to nickle and dime you for every little feature and we love that Claromentis is no nonsense when it comes to their pricing. The permission controls are very granular and with a clear company structure, each user's experience could be tailored specifically to them. These features just get better and better too with each update. The updates are not too frequent, but they always bring noticeable changes at no extra charge (hosted platform). The support is very helpful, usually responding to issues or changes within 24 hours (emergencies even faster). As far as down-time goes, we have experienced none (other than for updates) with the hosted platform and I can't explain how nice it is not to have to worry about that. Their e-learning module is great and has significantly helped to streamline our training. New employees can be hired and their new hire training immediately sent to them as soon as they log into the intranet, no manager intervention required. The Infocapture module is great for getting rid of complicated Excel sheets that are emailed back and forth. Overall, it's an amazing product at a reasonable price\! > > **Cons**: First off I'd like to say these aren't necessarily cons, just things that could make the platform even greater than it already is. Sometimes it can be difficult to navigate through all the different features, but that can be managed by turning off the things your company won't be using. Some admin features you think would all be in one place, are scattered around in a couple different areas which can cause confusion. Some examples would be settings or permissions on an e-learning course that are not editable from the admin panel. I sometimes find myself clicking to the admin panel out of habit, only to realize the settings that I want to change are within the course itself. No IP-Whitelisting control features. If there was a way to create lists of IP's (and a section for IP's not listed) and assign modules or users to the various lists in the admin panel, it would be awesome. This would allow for greater control over what the users have access to at different locations. Think full access while on-site at work, and only schedules while at home. Infocapture (their form system) is lacking some features that could be nice, such as being able to compare multiple entries, or set global calculations that would take into account specific entries. Think if a store entered their sales numbers every day, could we see what their average or max sales numbers were. Currently you can not. > > A company wide communication platform that has helped to simplify tons of daily tasks such as training, reporting, and communication with our team on important issues. ----- ### "A great, visually appealing platform which does not require content managers to be technical experts" — 5.0/5 > **Verified Reviewer** | *21 March 2018* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: The flexibility of the tool is probably its greatest asset. It comes with many great apps (calendar, events, news, blogs, documents, microblogging tool etc.) that you combine during the development phase of your intranet to design the product and UI that will best serve your needs. The layout is really customisable and the designers' team will support you to elaborate a usable homepage which is also visually appealing. The possibility to embed, in different pages or sections, components that are dynamically synchronised with the main apps (calendar, events, news, blogs etc.) allows you to share information in the most appropriate ways with various departments or groups of users, while avoiding multiple posting. The Claromentis team has also been very effective with the custom development we requested, explaining the pros and the cons of each decision and identifying workaround solutions at minimal cost, always in the respect of established deadlines. The support team is really responsive and supportive too. > > **Cons**: Because we requested a high level of customisation, future system upgrades may be more difficult and require more testing. Sometimes I wish also there were less apps, but the functionalities of the core apps would be pushed even further (although the notion of "core apps" is subjective and probably depends on the client's needs) > > With this software we improved our communication with our staff and community. ----- ### "The all-in-one package for our company we were looking for" — 5.0/5 > **Dean** | *12 February 2019* | Pharmaceuticals | Recommendation rating: 10.0/10 > > **Pros**: This intranet fulfils almost all our requirements for an intranet. We have a very decentralized company across multiple countries and this systems allows everything to come together. We use the business process management tool Infocapture extensively from managing the Group's creditors process, to travel to central procurement. The flexibility and ease of use is fantastic and you don't need to be a programmer to create extensive and complex workflows for all areas of the business. This tool in particular has transformed our Group from a heavy email-based company to a lean workflow-based company. > > **Cons**: Not much I dislike about Claromentis. There are a few minor optimisations that could be done but more and more of these seem to be corrected with each upgrade. > > Significantly greater efficiency and internal communication. Every task or requirement is now in list form so its less likely that these tasks are skipped over as they would be with emails. Customer service with Claromentis is fantastic and all queries are attended to within a short period of time. In most cases they have a solution for the problems we are experiencing. Overall it has been a game-changing experience getting Claromentis implemented in the Group. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.za/software/83430/claromentis-intranet?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/83430/claromentis-intranet) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data