What Is SurveyLab?

SurveyLab is a professional online survey tool that supports survey creation, automates response collection and report generation.

System is a web application and no additional software except a web browser is needed to use it. Some of the service features include : advanced logic & randomization, any language support & multi-language surveys, teamwork & survey results sharing, enhanced security (SSL/HTTPS), survey results export (Excel, SPSS, PowerPoint), branding & white label surveys, API.

Who Uses SurveyLab?

SurveyLab is a scalable survey tool designed both for small and medium enterprises, as well as big international organizations. For most demanding clients we offer custom system development.

Where can SurveyLab be deployed?

Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)

About the vendor

  • SurveyLab
  • Located in Warszawa, Poland
  • Founded in 2009
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Belgium, Brazil, Canada, China and 13 others

Languages

Arabic, Bulgarian, Catalan, Chinese, Croatian and 34 others

About the vendor

  • SurveyLab
  • Located in Warszawa, Poland
  • Founded in 2009
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Belgium, Brazil, Canada, China and 13 others

Languages

Arabic, Bulgarian, Catalan, Chinese, Croatian and 34 others

SurveyLab videos and images

SurveyLab Software - Dashboard
SurveyLab Software - Dashboard 2
SurveyLab Software - Survey list
SurveyLab Software - List of responses
SurveyLab Software - Report summary
View 5 more
SurveyLab Software - Dashboard
SurveyLab Software - Dashboard 2
SurveyLab Software - Survey list
SurveyLab Software - List of responses
SurveyLab Software - Report summary

Compare SurveyLab with similar products

SurveyLab

US$49,00/month
Free Version
Free Trial
N/A
Free Version
Free Trial
N/A
Free Version
Free Trial
US$25,00/month
Free Version
Free Trial

Features of SurveyLab

  • Access Controls/Permissions
  • Alerts/Notifications
  • Annotations
  • Anonymous Feedback
  • Assessment Management
  • Autofill
  • Automatic Grading
  • Benchmarking
  • CES Survey Structure
  • CSAT Survey Structure
  • Collaboration Tools
  • Communication Management
  • Complaint Monitoring
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Visualization
  • Drag & Drop
  • Email Management
  • Email Marketing
  • Feedback Management
  • File Storage
  • Forms Creation & Design
  • Live Results Sharing
  • Mixed Methods Research
  • Mobile Access
  • Mobile Survey
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multiple Question Types
  • NPS Survey Structure
  • Negative Feedback Management
  • Offline Access
  • Offline Response Collection
  • Online Polling
  • Online Tests
  • Panel Management
  • Performance Metrics
  • Presentation Tools
  • Progress Tracking
  • Pulse Surveys
  • Q&A Management
  • Question Branching
  • Question Library
  • Quizzes
  • Randomization
  • Real Time Data
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Messaging
  • Segmentation
  • Self Service Portal
  • Skip Logic
  • Statistical Analysis
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Test Scheduling
  • Text Analysis
  • Third Party Integrations
  • Time Limits
  • Trend Analysis
  • URL Customization
  • Visual Analytics
  • Weighted Questions

SurveyLab Alternatives

A feedback management platform for organizations of all sizes that seamlessly automates data collection and analysis.
Survey builder application that allows one to create customizable forms that could be shared among sample using a web URL.
Alchemer puts feedback into the hands of those who can take action on it, by integrating feedback into the systems they use every day.
The most professional survey software for your company (NPS, Customer satisfaction, HR, Employee feedback, Customer Experience)
A survey solution for VoE and VoC feedback. We offer advanced reporting, GDPR-compliance, in-house support, and real-time results.
Collect Voice of Customer data with flexible survey software, and close the loop on every customer interaction.
All-in-one feedback suite with omnichannel distribution, visual customization, and survey creation through the customer journey. Learn more about Feedbackly
Your Business Data OS: Collect, organize & understand your data.
GetFeedback is the #1-rated feedback solution for Salesforce. Seamlessly connect all of your CX surveys for actionable insight.
Lead generation supercharged with social proof (reviews and video testimonials)!
Community software with integrated qualitative & quantitative features. This is the platform for all your market research needs.
Powerful survey software tool for businesses and consultants to uncover knowledge & ideas, make decisions & drive action.
Professional online survey software for individuals, teams, and enterprises. Available in hosted and on-premises versions.

Reviews of SurveyLab

Average score

Overall
4,9 (55)
Ease of Use
4,8 (55)
Customer Service
4,8 (55)
Features
4,8 (55)
Value for Money
4,8 (55)

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Find reviews by score

5
91%
4
9%
Krystian W.
Krystian W.
Poland
Verified LinkedIn User
Used the Software for: Free Trial
Reviewer Source
Source: GetApp

Perfect tool for academic research

5,0 5 years ago

Pros:

Fast and intuitive user interface allows for an effortless survey creation and speeds up whole process. Very handy data collection possibilities allows to reduce data processing time in the future and provides additional insights.

Cons:

I had small problem with question number manipulation, it is manageable but took some time. Beside that I do not see any cons.

Carlos P.
CEO & Founder in Mexico
Human Resources, 11-50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Great Solution & excellent Customer Care

5,0 last year

Comments: My experience with SurveyLab

Pros:

SurveyLab have demonstrated to be a great solution, as well as a terriffic business partner solving our business needs and supporting our business model. They are always flexible and open to help.

Cons:

At this moment for our business need we haven´t found any need that have not been fulfilled. There are som we are planning to implement, but SurveyLab is willing to work on them

Benjamin W.
School Lab Technician in Singapore
E-Learning, 201-500 Employees
Used the Software for: Free Trial
Reviewer Source

Good alternative to Google Forms

4,0 3 years ago

Comments: Was looking for an alternative to Google Forms, so as to standout from the crowd, and MySurveyLab did a great job. Was able to craft a 3-question survey in under 20 minutes, with the option to choose between open- and closed-ended questions. Highly recommended for users who do not have access to SurveyMonkey, Google Forms or Typeform due to organization firewall.

Pros:

- Standalone software which is not part of Google Suite - Accessible to non-Google account users

Cons:

- Pages took a little longer to load over the school wifi network, not sure if it is a bandwidth issue

Susanna K.
Student in Belgium
Research, 2-10 Employees
Used the Software for: Free Trial
Reviewer Source

Best survey software for students

5,0 3 years ago

Comments: It's easy to use and to figure out. It gave a wide range of options and a clear overview of all the collected results.

Pros:

The diverse question options this site provides, as well as a structured analysis report. I also loved that this site allowed question-jumps (logic) because most other sites don't offer that for free. Being able to collabortate with other users on a survey was quite nice as well.

Cons:

The limit to the results in the free version.

Verified Reviewer
CTO in Mexico
Verified LinkedIn User
Information Technology & Services, 11-50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Excellent!

5,0 last year

Comments: I have a great experience of use and our customers too. We don't have problem with the availability, we can to implement surveys for different uses cases, personalizations and integrations

Pros:

The robust of the platform, API integration and good capabilities to c8stom surveys

Cons:

I don't have any problem with the platform may be I hope that little bit improve for Look and feel