--- description: Learn more about WhenToHelp price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: WhenToHelp Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Volunteer Management Software](/directory/10044/volunteer-management/software) > [WhenToHelp](/software/80500/whentohelp) # WhenToHelp Canonical: https://www.capterra.co.za/software/80500/whentohelp Page: 1 / 2\ Next: [Next page](https://www.capterra.co.za/software/80500/whentohelp?page=2) > Cloud-based solution that helps manage volunteer scheduling, shift assignments, time-off information, and more. > > Verdict: Rated **4.5/5** by 8 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses WhenToHelp? Volunteer management solution that enables businesses and NGOs to create, view, track, and change volunteer schedules to run multiple operations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 8 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: WhenToWork - **Location**: Tustin, US - **Founded**: 2000 ## Commercial Context - **Starting Price**: US$16,00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Extended free use of WhenToHelp Lite for qualifying charities. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Alerts/Notifications - Availability Management - Calendar Management - Calendar Sync - Event Management - Membership Management - Mobile Access - Online Booking - Real-time Scheduling - Reminders - Reporting & Statistics - Self Service Portal - Third-Party Integrations ## Integrations (2 total) - Google Calendar - Microsoft Outlook ## Support Options - Email/Help Desk - Knowledge Base ## Category - [Volunteer Management Software](https://www.capterra.co.za/directory/10044/volunteer-management/software) ## Related Categories - [Volunteer Management Software](https://www.capterra.co.za/directory/10044/volunteer-management/software) - [Scheduling Software](https://www.capterra.co.za/directory/30087/scheduling/software) ## Alternatives 1. 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[Volunteero](https://www.capterra.co.za/software/1076969/Volunteero) — 4.9/5 (18 reviews) ## Reviews ### "Easy for a Support Manager" — 4.0/5 > **Christina** | *24 September 2018* | Entertainment | Recommendation rating: 7.0/10 > > **Pros**: - Easy for me as a support manager with only 6-8 team members working on a single day to schedule - Like the feature of being able to sort and only see those staff members that are assigned to my job descriptions - Love the trade board feature, so it is up to the staff member to find other staff members to cover for them if they cannot work an assigned shift. It also covers both staff members if one or the other does not show up for a covered shift. - The time availability feature that the staff members can adjust on their own as their availability change is very convenient and saves the managers a ton of time - Love the communication provided by the software. When schedules are published and every time a change is made to a staff member's schedule. > > **Cons**: - for some reason, the majority of the time the initial email to get new staff members set-up in the system always goes to spam - to add a meeting you can't simply add all, you must it to each individual employee - other employees can see all other employees schedules can sometimes cause issues > > The experience has been good. The staff seems to like the notifications. I as the manager like that I can add notes to their schedule if I think their schedule may change at the last minute. I have not had any issues with the software in the 3 years that I have been using it. ----- ### "This scheduling system has been a Blessing for our Non Profit" — 5.0/5 > **Charmetra** | *28 January 2021* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: I love that after approval from whentohelp.com this program is free for Non Profits\! What an awesome thing for a company to help out Non Profits who have small budgets\! > > **Cons**: I haven't had the opportunity to explore all of the whentohelp's awesome features because of my crazy schedule but I love that it is user friendly\! There are so many customization features. I like the fact that the system automatically sends a shift reminder to volunteers and you can send one as well. There is a "bulletin board" where you can pin important messages and the messaging system is great as well. I can either send a message to everyone, a specific person, or a specific group. > > I am truly pleased with the wehentohelp scheduling system. When I started this job htey used a basic calendar and if changes were made or needed you had to email every single volunteer(we have 104 volunteeres). Now all changes can be made in real time. ----- ### "Excellent for creating and maintaining schedules, simple or complex" — 4.0/5 > **Melody** | *29 October 2018* | Nonprofit Organization Management | Recommendation rating: 9.0/10 > > **Pros**: This program allows me to create schedules for lots of different departments and jobs within my church. > > **Cons**: Like any database, there is a lot of set up required to create and manage schedules and users. Set up is tedious, but once it’s done is allows great functionality. > > I have used this program for years to create schedules for various departments in my church. Some of those departments include ushers, children’s ministry, our coffee shop, cleaning shifts and more. I can create various shifts for these departments as needed and set up for the days and times we need. I can add new volunteers into the program and set up usernames for them. I can also remove users as needed. This allows users to login and see their schedule or the whole schedule. It also send an email with their shifts to all scheduled users/volunteers whenever I publish the schedule. I have also used this to schedule our summer camp/retreat shifts, which is even more complex and intensive with as many as 40 shifts in a day for a 10 day event. This has been a huge help as we manage the needs of our church. It keeps schedules organized and in a central location. ----- ### "I use this for my job to see my schedule which is helpful." — 4.0/5 > **Anna** | *14 May 2018* | Recommendation rating: 7.0/10 > > **Pros**: I like that I can see my schedule and all my shifts. I like that there are different options for viewing my schedule (like I can see everyone's or just mine and I can view in day, month, or week mode). > > **Cons**: The thing I like the least is that whenever someone picks up a dropped shift, our manager has to approve it. But once someone picks it up, it does not show that it needs to be picked up anymore. It has caused confusion about who is working when, especially if our manager does not approve the request in time. ----- ### "Best scheduling software product." — 5.0/5 > **michael** | *03 July 2018* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: People put in their work preferences and makes scheduling so much easier. It prevents you from scheduling people when they are not available. > > **Cons**: There is absolutely nothing I like least about this product. Every bell and whistle is a benefit and a blessing when doing the work schedule. > > The ease to schedule 30 people who have different availability times during the weeks. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.za/software/80500/whentohelp?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/80500/whentohelp) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data