---
description: Learn more about MRI Property Management price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
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title: MRI Property Management Price, Reviews & Features - Capterra South Africa 2026
---

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# MRI Property Management

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> Unify all your leasing, property management, facilities and finance operations with MRI’s AI-powered property management software.
> 
> Verdict: Rated **4.3/5** by 108 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses MRI Property Management?

Designed to meet the unique needs of every real estate business globally; from commercial to residential, multifamily, Build-to-Rent and social, affordable, public and community housing.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 108 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support | 4.2/5 | Based on overall reviews |
| Value for Money | 3.9/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: MRI Software
- **Location**: Solon, US
- **Founded**: 1971

## Commercial Context

- **Starting Price**: US$5 000,00
- **Pricing Details**: Contact MRI Software directly for pricing information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, Mexico, New Zealand, South Africa, United Arab Emirates, United Kingdom, United States

## Features

- Access Controls/Permissions
- Accounting
- Alerts/Notifications
- Amortization Schedule
- Asset Tracking
- Benchmarking
- Cash Flow Analysis
- Client Management
- Client Portal
- Commercial Property Management Software
- Communication Management
- Contact Management
- Contract/License Management
- Equipment Management
- Facility Asset Management
- Facility Scheduling
- Fixed Asset Management
- Floor Plans & Maps
- For Investors & Traders
- For Property Managers
- Incident Management
- Insurance Management
- Inventory Management
- Investments Tracking
- Lease Management
- Lease Origination
- Maintenance Management
- Occupancy Management
- Online Payments
- Parts Management
- Payment Processing
- Performance Metrics
- Portfolio Rebalancing
- Preventive Maintenance
- Property Database
- Property Management
- Rent Tracking
- Reporting & Statistics
- Risk Management
- Self Service Portal
- Space Management
- Space Reservation
- Strategic Planning
- Tax Management
- Tenant Tracking
- Usage Tracking/Analytics
- Vacancy Management
- Vendor Management
- Work Order Management
- Workflow Management

... and 4 more features

## Integrations (46 total)

- APTEXX
- AppWork
- AvidXchange
- Birdeye
- Brivo Access
- ButterflyMX
- ClickPay
- Conservice ESG
- CredHub
- CrowdEngine
- Datex BI Portal
- Dealpath
- Dockwa
- Dottid
- Experian Address Verification

... and 31 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Visitor Management Software](https://www.capterra.co.za/directory/10020/visitor-management/software)

## Related Categories

- [Visitor Management Software](https://www.capterra.co.za/directory/10020/visitor-management/software)
- [Commercial Property Management Software](https://www.capterra.co.za/directory/31244/commercial-real-estate/software)
- [Lease Accounting Software](https://www.capterra.co.za/directory/31198/lease-accounting/software)
- [Lease Management Software](https://www.capterra.co.za/directory/30219/lease-management/software)
- [HOA Software](https://www.capterra.co.za/directory/30663/hoa/software)

## Alternatives

1. [Buildium](https://www.capterra.co.za/software/47428/buildium-property-management-software) — 4.5/5 (2234 reviews)
2. [ResMan](https://www.capterra.co.za/software/135182/resman) — 4.6/5 (602 reviews)
3. [DoorLoop](https://www.capterra.co.za/software/211768/doorloop) — 4.8/5 (717 reviews)
4. [Rent Manager](https://www.capterra.co.za/software/2732/rent-manager) — 4.6/5 (654 reviews)
5. [Innago](https://www.capterra.co.za/software/166893/innago) — 4.9/5 (535 reviews)

## Reviews

### "MRI Experience" — 5.0/5

> **WAYNE** | *25 June 2026* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: MRI has assisted my company since 2004 in ensuring accurate and professional interaction with my tenants.
> 
> **Cons**: At times customer support can be cumbersome but I understand the process due to the size of the company.
> 
> My experience has been great. I have found that the ease of use is really good and it has helped me run my company efficiently.

-----

### "MRI PMX Specifically: a terrible system- you regress 20+ years working with it" — 1.0/5

> **Verified Reviewer** | *15 January 2025* | Commercial Real Estate | Recommendation rating: 0.0/10
> 
> **Pros**: My review relates specifically to MRI PMX: I cannot think of anything positive to say about PMX system when compared to others I have worked on in the past.
> 
> **Cons**: MRI PMX is a terrible system. I cannot think of anything positive to say about it.
> 
> MRI PMX makes the user feel like they have regressed 20+ years. A simple task on other systems, is laborious and takes multiple steps on PMX to accomplish the same thing that would only take one quick simple step on other property management systems.

-----

### "Property Tree is the Best Property Management Program" — 5.0/5

> **Amanda** | *25 June 2026* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: Property Tree by MRI Software has been an excellent platform for managing our rent roll. The cloud-based system provides strong security features, including secure user access and reliable protection of sensitive landlord and tenant information. Customer support has been consistently responsive, professional, and knowledgeable, with issues resolved promptly and helpful training resources readily available. From an operational perspective, Property Tree has streamlined our overall rent roll management by improving efficiency in trust accounting, arrears management, maintenance tracking, inspections, and communication with landlords and tenants. Overall, the software has become an essential tool in the successful management of our portfolio.
> 
> **Cons**: The area we have experienced the most issues with is the integration with Brick+ Agents. We have found that work orders are not consistently sent through to trades, occurring approximately 50% of the time, which has impacted workflow efficiency and has led us to consider discontinuing the program.&#10;&#10;In addition, MRI Property Tree can experience occasional system lag and slower performance during peak usage periods, which can affect productivity in a busy office environment. Some workflows and reporting functions are not as intuitive as expected and may require additional training for new staff. There are also limitations in customisation, particularly around reporting and dashboard configuration. Overall, while the platform is generally reliable, these issues can create inefficiencies and require workarounds to achieve desired outcomes.
> 
> Overall, my experience with MRI Property Tree has been very positive. I find the program reliable, efficient, and well-suited to the day-to-day demands of property management. It has streamlined key processes such as trust accounting, maintenance, communication, and rent roll management, allowing our team to operate more effectively and with greater accuracy.&#10;&#10;While there are minor areas for improvement, particularly around integrations and occasional performance slowdowns, these do not outweigh the overall benefits. The system is comprehensive and continues to support the smooth running of our portfolio.&#10;&#10;Overall, I really like the program and consider it a valuable tool for our business.

-----

### "Lambert Smith Hampton - CPM" — 3.0/5

> **Michael** | *08 July 2026* | Commercial Real Estate | Recommendation rating: 7.0/10
> 
> **Pros**: The flexibility within the system to create workflows to meet process and business needs.  The ease of use and also the account management we receive from our Account Manager.
> 
> **Cons**: My use is limited day to day and used on an administrator basis.  Ability to reconcile long standing GL differences has proved difficult and impacted internal compliance.
> 
> Overall a positive experience from a day to day performance perspective and account management relationship.

-----

### "Why are you not using MRI for your Property Management" — 5.0/5

> **Sheena** | *26 June 2026* | Real Estate | Recommendation rating: 9.0/10
> 
> **Pros**: I like the efficiency and the simple use of the system. Information at your finger tips that our tenants can verify. Very transparent. each section works well with its counterpart. we use it in South Africa and Botswana, i have access to all our properties and i do  not have to wait for a property manager to get back to me, i can access it myself. i see trails ... there is absolutly no cheating this system\!
> 
> **Cons**: Sometimes (could this issue be my wifi network) but sometimes I will need to restart the system in order to get a report, and then after I restart (depending on the amount of times I tried to generate the report) i will have so many reports generated.
> 
> I do not see me, being a property manager, managing any property without MRI. I have enjoyed it, i have enjoyed seeing it evolve from MDA to MRI. It makes my job easier, with reports, invoicing, leasing etc... But please create an email reminder for lease renewals...

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## Links

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