--- description: Learn more about Benefitfocus Platform price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Benefitfocus Platform Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Benefits Administration Software](/directory/10025/benefits-administration/software) > [Benefitfocus Platform](/software/78887/benefitfocus) # Benefitfocus Platform Canonical: https://www.capterra.co.za/software/78887/benefitfocus > Benefit administration tool that helps businesses manage claims, verify eligibility, report engagement, generate invoices, and more. > > Verdict: Rated **3.7/5** by 3 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Benefitfocus Platform? Benefits management platform designed for employers, insurance carriers, and brokers that helps receive payments, catalog benefit products, manage employee database, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.7/5** | 3 Reviews | | Ease of Use | 3.3/5 | Based on overall reviews | | Customer Support | 3.0/5 | Based on overall reviews | | Value for Money | 2.5/5 | Based on overall reviews | | Features | 3.3/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: Benefitfocus - **Founded**: 2000 ## Commercial Context - **Pricing Details**: Contact Benefitfocus for pricing details. - **Target Audience**: 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Benefits Management - COBRA Administration - Disability Insurance Administration - Employee Benefits Administration - HIPAA Compliant - Health Insurance Administration - Life Insurance Administration ## Support Options - Chat ## Category - [Benefits Administration Software](https://www.capterra.co.za/directory/10025/benefits-administration/software) ## Related Categories - [Benefits Administration Software](https://www.capterra.co.za/directory/10025/benefits-administration/software) - [PEO Software](https://www.capterra.co.za/directory/32442/peo/software) ## Alternatives 1. [Guideline](https://www.capterra.co.za/software/206399/guideline) — 3.4/5 (22 reviews) 2. [Benifex](https://www.capterra.co.za/software/149143/benify) — 4.3/5 (3 reviews) 3. [HealthEquity](https://www.capterra.co.za/software/217067/wageworks) — 3.9/5 (7 reviews) 4. [CultureIQ](https://www.capterra.co.za/software/145675/cultureiq) — 4.7/5 (12 reviews) 5. [WNS TalentTurf](https://www.capterra.co.za/software/214164/talentturf) — 4.0/5 (1 reviews) ## Reviews ### "Comprehensive and easy way to enroll and change HR benefits" — 4.0/5 > **Deb** | *12 December 2019* | International Affairs | Recommendation rating: 8.0/10 > > **Pros**: I like how it presents all the options for benefits in a clear way including side-by-side comparisons. This was the easiest it's ever been for me to enroll in healthcare and other insurance benefits. > > **Cons**: If you are dealing with an uncommon circumstance, the system does not always know what to do. However, it really does work well overall. > > I use Benefitfocus to enroll and change healthcare and other benefits for my work. It's user friendly and visually appealing. It really could be used by anyone with even basic computer knowledge. ----- ### "BenefitFocus is Great" — 5.0/5 > **Dennis** | *17 August 2017* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: Gives you more power of your benefits and a centralized area. Your employees can see their old benefits and the usage they had. Gives them more power to make an informed decision. > > **Cons**: I really can't think of any except the price is pretty steep. The features of the product is very useful but you do pay for everything. You have to configure some yourself and if you want them to do it you have to pay more. > > More power to make better benefit decisions. ----- ### "Hope you don't want help." — 2.0/5 > **Laura** | *11 January 2023* | Insurance | Recommendation rating: 0.0/10 > > **Pros**: Nothing. It is very glitchy and noone will help fix it. > > **Cons**: Very disappointed in the support and program capability from Benefitfocus. We have been a customer for 5+ years and trying to get support from them is horrible. You will have a different account manager every couple of months who knows nothing about the previous problems, and isn't willing to figure them out. This system will leave you very disappointed and when you need support to fix what doesn't work they don't answer for months - if ever. And don't ever think they will be available via phone, everything is communicated through cases. I would steer clear of them.NONE. Thats our problem with them; they don't solve anything and don't answer in months - if ever. ## Links - [View on Capterra](https://www.capterra.co.za/software/78887/benefitfocus) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data