What Is Keap?
Grow your business with the all-in-one CRM, sales & marketing software for serious business owners. Our platform organizes your customer information and daily work in one place, freeing you up from repetitive tasks so you have more time to focus on growing your business.
Who Uses Keap?
Use your works hours more effectively. Keap was designed for entrepreneurs with long-term growth in mind.
Keap Details
Keap
Founded in 2001
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Keap Details
Keap
Founded in 2001
Keap videos and images
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Starting price
US$79,00/month
US$10,00/month
US$9,00/month
N/A
Free Version
Free Version
No
Free Version
Yes
Free Version
No
Free Version
No
Free Trial
Free Trial
Yes
Free Trial
Yes
Free Trial
Yes
Free Trial
Yes
Keap deployment and support
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat
Deployment
- Cloud, SaaS, Web-based
- Android (Mobile)
- iPhone (Mobile)
- iPad (Mobile)
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Keap Features
All-in-One Marketing Platform
- AB Testing
- API
- Activity Dashboard
- Activity Tracking
- Analytics/ROI Tracking
- Automated Scheduling
- Behavior Analytics
- CRM
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Content Management
- Conversion Rate Optimization
- Conversion Tracking
- Customer Journey Mapping
- Customer Segmentation
- Customizable Branding
- Customizable Forms
- Customizable Templates
- Customization
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Email Marketing
- Email Templates
- Engagement Tracking
- Landing Pages/Web Forms
- Lead Capture
- Lead Generation
- Lead Management
- Lead Nurturing
- List Management
- Live Chat
- Marketing Automation
- Mass Texting
- Monitoring
- Multi-Channel Marketing
- Real Time Analytics
- Real Time Data
- Real Time Reporting
- Reporting & Statistics
- Social Marketing
- Social Media Integration
- Social Media Monitoring
- Social Promotion
- Third Party Integrations
- Website Analytics
- Workflow Management
Appointment Scheduling
- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Automated Scheduling
- Availability Indicator
- Availability Management
- Billing & Invoicing
- Booking Management
- Calendar Management
- Calendar Sync
- Class Scheduling
- Client Database
- Client Management
- Client Portal
- Confirmation/Reminders
- Contact Database
- Credit Card Processing
- Customer Database
- Customer History
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Electronic Payments
- Email Management
- Email Marketing
- Email Reminders
- Employee Management
- Event Calendar
- Event Scheduling
- Group Scheduling
- Mobile Access
- Multi-Location
- Online Booking
- Online Payments
- Real Time Notifications
- Real Time Reporting
- Recurring Appointments
- Reminders
- Reporting & Statistics
- Room Booking
- SMS Messaging
- Scheduling
- Social Media Integration
- Third Party Integrations
- Website Integration
CRM
- API
- Activity Dashboard
- Activity Management
- Activity Tracking
- Alerts/Notifications
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Campaign Management
- Contact Database
- Contact Management
- Customer Database
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Document Storage
- Drag & Drop
- Email Management
- Email Marketing
- Email Templates
- Forecasting
- Interaction Tracking
- Internal Chat Integration
- Lead Capture
- Lead Generation
- Lead Management
- Lead Qualification
- Marketing Automation
- Mobile Access
- Opportunity Management
- Pipeline Management
- Projections
- Quotes/Estimates
- Referral Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Segmentation
- Social Media Integration
- Task Management
- Territory Management
- Third Party Integrations
- Workflow Management
Campaign Management
- AB Testing
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Auto-Responders
- CRM
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Channel Management
- Click Tracking
- Contact Database
- Contact Management
- Content Management
- Conversion Rate Optimization
- Conversion Tracking
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Drag & Drop
- Drip Campaigns
- Email Management
- Email Marketing
- Email Templates
- Engagement Tracking
- Event Marketing
- Event Triggered Actions
- Lead Capture
- Lead Generation
- Lead Management
- Monitoring
- Multi-Campaign
- Multi-Channel Marketing
- Real Time Analytics
- Real Time Data
- Real Time Reporting
- Reporting & Statistics
- Social Media Integration
- Social Promotion
- Template Management
- Third Party Integrations
- Visual Analytics
- Web Forms
- Workflow Management
Contact Management
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Batch Processing
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Campaign Management
- Collaboration Tools
- Contact Database
- Contact Management
- Customer Database
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Synchronization
- Document Storage
- Drag & Drop
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Interaction Tracking
- Lead Capture
- Lead Distribution
- Lead Management
- Lead Nurturing
- Opportunity Management
- Pipeline Management
- Pipeline Reports
- Prospecting Tools
- Reminders
- Reporting & Statistics
- Role-Based Permissions
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Search/Filter
- Segmentation
- Shared Contacts
- Social Media Integration
- Tagging
- Task Management
- Template Management
- Third Party Integrations
- Workflow Management
Customer Communications Management
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Auto-Responders
- Batch Communications
- CRM
- Call Recording
- Chat/Messaging
- Collaboration Tools
- Compliance Management
- Content Management
- Customer Database
- Customer History
- Customizable Branding
- Email Management
- Feedback Management
- IVR / Voice Recognition
- Inbox Management
- Interaction Tracking
- Interactive Content
- Knowledge Base Management
- Multi-Channel Communication
- Multi-Language
- On-Demand Communications
- Personalization
- Reporting & Statistics
- SMS Messaging
- Social Media Integration
- Surveys & Feedback
- Template Management
- Third Party Integrations
- Video Support
- Workflow Management
Customer Reference Management
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Application Management
- Budgeting/Forecasting
- CRM
- Calendar Management
- Campaign Management
- Campaign Planning
- Charting
- Configurable Workflow
- Contact Database
- Contact Management
- Customer Activity Tracking
- Customer Database
- Customer Segmentation
- Customizable Reports
- Dashboard Creation
- Discount Management
- Document Storage
- Email Marketing
- Filtering
- Incentive Management
- Lead Capture
- Lead Management
- Loyalty Program
- Multi-Campaign
- Multi-Channel Marketing
- Nomination Tracking
- Pipeline Management
- Program Notices
- Promotions Management
- Real Time Monitoring
- Real Time Notifications
- Real-time Updates
- Reference Usage Tracking
- Reminders
- Reporting & Statistics
- Request Assignment
- Rewards Management
- Search/Filter
- Signature Management
- Social Media Integration
- Status Tracking
- Survey/Poll Management
- Task Scheduling
- Third Party Integrations
- Website Integration
- Workflow Management
Email Marketing
- AB Testing
- API
- Activity Dashboard
- Activity Tracking
- Auto-Responders
- CAN SPAM Compliance
- CRM
- Campaign Analytics
- Campaign Management
- Campaign Scheduling
- Campaign Segmentation
- Click Tracking
- Contact Database
- Contact Management
- Customer Segmentation
- Customer Surveys
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Templates
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Email Campaign Management
- Email Distribution
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Triggered Actions
- Image Library
- Landing Pages/Web Forms
- Lead Capture
- List Management
- Mailing List Management
- Mobile Optimized Emails
- Multi-Campaign
- Multi-Channel Marketing
- Real Time Analytics
- Reporting & Statistics
- Reporting/Analytics
- Social Media Integration
- Spam Blocker
- Subscriber Management
- Subscription Management
- Template Management
- Third Party Integrations
- WYSIWYG Editor
- Web Forms
Financial CRM
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- CRM
- Calendar Management
- Calendar Sync
- Campaign Management
- Client Management
- Collaboration Tools
- Contact Management
- Customer Database
- Customizable Fields
- Customizable Reports
- Data Import/Export
- Document Management
- Drag & Drop
- Email Management
- Email Marketing
- Email Templates
- Expense Tracking
- Financial Management
- For Financial Institutions
- Forecasting
- Interaction Tracking
- Lead Capture
- Lead Management
- Marketing Automation
- Mobile Access
- Pipeline Management
- Relationship Tracking
- Reporting & Statistics
- Sales Reports
- Search/Filter
- Task Management
- Task Scheduling
- Team Assignments
- Template Management
- Territory Management
- Third Party Integrations
- Workflow Management
Landing Page
- AB Testing
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Auto-Responders
- CRM
- Campaign Analytics
- Campaign Management
- Campaign Segmentation
- Contact Management
- Content Management
- Conversion Rate Optimization
- Conversion Tracking
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Templates
- Customization
- Design Management
- Drag & Drop
- Drip Campaigns
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Triggered Actions
- Form Builder
- Forms Management
- Landing Pages/Web Forms
- Lead Capture
- Lead Generation
- Lead Management
- Multi-Channel Marketing
- Publishing Options
- Real Time Analytics
- Real Time Editing
- Reporting & Statistics
- Reporting/Analytics
- Responsive
- SEO Management
- Social Media Integration
- Template Management
- Third Party Integrations
- WYSIWYG Editor
- Web Forms
- Website Management
- Widgets
Lead Capture
- AB Testing
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Auto-Responders
- Business Card/Badge Scanning
- CRM
- Campaign Management
- Chat/Messaging
- Contact Database
- Contact Management
- Conversion Tracking
- Customer Database
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Templates
- Dashboard
- Data Extraction
- Data Import/Export
- Drag & Drop
- Email Management
- Email Marketing
- Email Templates
- Engagement Tracking
- Event Triggered Actions
- Forms Management
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Notifications
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- Multi-Campaign
- Online Forms
- Pipeline Management
- Prospecting Tools
- Real Time Notifications
- Reporting & Statistics
- Reporting/Analytics
- Social Media Integration
- Surveys & Feedback
- Template Management
- Third Party Integrations
- Visitor Tracking
- Web Forms
Lead Generation
- AB Testing
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Auto-Responders
- CRM
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Segmentation
- Chat/Messaging
- Contact Database
- Contact Management
- Conversion Rate Optimization
- Conversion Tracking
- Customer Segmentation
- Customizable Branding
- Customizable Templates
- Data Import/Export
- Drag & Drop
- Drip Campaigns
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Triggered Actions
- Forms Management
- Landing Pages/Web Forms
- Lead Capture
- Lead Database Integration
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- Lead Verification/Validation
- Multi-Campaign
- Multi-Channel Marketing
- Pipeline Management
- Prospecting Tools
- Real Time Notifications
- Reporting & Statistics
- Search/Filter
- Social Media Integration
- Template Management
- Third Party Integrations
- Visitor Tracking
- Web Forms
Lead Management
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- CRM
- Calendar Management
- Campaign Analytics
- Campaign Management
- Contact Database
- Contact Management
- Customer Database
- Customer Segmentation
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Document Storage
- Drag & Drop
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Forecasting
- Interaction Tracking
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- Monitoring
- Opportunity Management
- Pipeline Management
- Pipeline Reports
- Prospecting Tools
- Real Time Data
- Real Time Notifications
- Reminders
- Reporting & Statistics
- Sales Forecasting
- Sales Reports
- Sales Trend Analysis
- Social Media Integration
- Source Tracking
- Task Management
- Template Management
- Third Party Integrations
- Web Forms
- Workflow Management
Lead Nurturing
- AB Testing
- API
- Activity Dashboard
- Activity Tracking
- Auto-Responders
- CRM
- Calendar Management
- Campaign Management
- Campaign Scheduling
- Campaign Segmentation
- Chat/Messaging
- Click Tracking
- Contact Database
- Contact Management
- Conversion Rate Optimization
- Conversion Tracking
- Customer Segmentation
- Customizable Fields
- Customizable Templates
- Customization
- Data Import/Export
- Drag & Drop
- Drip Campaigns
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Triggered Actions
- Lead Capture
- Lead Distribution
- Lead Engagement
- Lead Generation
- Lead Management
- Lead Notifications
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- Multi-Campaign
- Multi-Channel Marketing
- Performance Metrics
- Personalization
- Pipeline Management
- Real Time Notifications
- Reporting & Statistics
- Sales Reports
- Social Media Integration
- Template Management
- Third Party Integrations
- Workflow Management
Marketing Automation
- AB Testing
- API
- Activity Dashboard
- Activity Tracking
- Analytics/ROI Tracking
- CRM
- Campaign Analytics
- Campaign Management
- Campaign Segmentation
- Contact Management
- Conversion Tracking
- Customer Database
- Customizable Branding
- Customizable CTAs
- Customizable Forms
- Customization
- Data Import/Export
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Email Distribution
- Email Marketing
- Email Tracking
- Engagement Tracking
- Event Triggered Actions
- Landing Pages/Web Forms
- Lead Capture
- Lead Generation
- Lead Management
- Lead Qualification
- Marketing Automation
- Marketing Calendar
- Mobile Access
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Marketing
- Multivariate Testing
- Real Time Data
- SMS Marketing
- Sales Analytics
- Search Marketing
- Segmentation
- Social Marketing
- Social Promotion
- Template Management
- Third Party Integrations
- Visual Analytics
- Website Analytics
- Website Visitor Tracking
- Workflow Management
Online CRM
- API
- Activity Dashboard
- Activity Tracking
- CRM
- Calendar Management
- Calendar Sync
- Campaign Management
- Cataloging/Categorization
- Collaboration Tools
- Contact Database
- Contact Management
- Customer Database
- Customer Service Analytics
- Customer Support
- Customer Surveys
- Customizable Fields
- Customizable Templates
- Data Import/Export
- Document Storage
- Drag & Drop
- Email Management
- Email Marketing
- Email Response Control
- Email Templates
- Email Tracking
- FAQ
- Forecasting
- Interaction Tracking
- Knowledge Management
- Lead Capture
- Lead Management
- Live Chat
- Opportunity Management
- Performance Metrics
- Pipeline Management
- Reminders
- Reporting & Statistics
- Request Escalation
- Routing
- Sales Forecasting
- Sales Reports
- Sales Trend Analysis
- Search/Filter
- Self Service Portal
- Social Media Integration
- Task Management
- Third Party Integrations
- Web-based Deployment
- Workflow Management
- XML / RSS
Predictive Lead Scoring
- AI/Machine Learning
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- CRM
- Calendar Management
- Campaign Management
- Contact Database
- Contact Management
- Customer Segmentation
- Customizable Fields
- Customizable Scoring
- Customizable Templates
- Data Enrichment
- Demographic / Firmographic Data
- Document Storage
- Drag & Drop
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Forecasting
- Interaction Tracking
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Multiple Scoring Models
- Opportunity Management
- Pipeline Management
- Predictive Analytics
- Prioritization
- Process/Workflow Automation
- Prospecting Tools
- Real Time Data
- Real Time Notifications
- Reminders
- Reporting & Statistics
- Sales Forecasting
- Sales Reports
- Sales Trend Analysis
- Search/Filter
- Social Media Integration
- Task Management
- Third Party Integrations
- Web Forms
- Workflow Management
Quoting
- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Approval Process Control
- Audit Trail
- Automated Quoting
- Billing & Invoicing
- CRM
- Calendar Management
- Cataloging/Categorization
- Client Portal
- Contact Database
- Contact Management
- Contract/License Management
- Customer History
- Customizable Branding
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Digital Signature
- Discount Management
- Document Management
- Document Storage
- Document Templates
- Drag & Drop
- Electronic Payments
- Electronic Signature
- Email Management
- Estimating
- Inventory Management
- Invoice Management
- Order Management
- Price / Margin Management
- Pricing Management
- Product Catalog
- Product Configurator
- Projections
- Proposal Generation
- Purchase Order Management
- Quotes/Estimates
- Real Time Data
- Real Time Reporting
- Reminders
- Reporting & Statistics
- Task Management
- Template Management
- Third Party Integrations
- Workflow Management
Real Estate Agency
- API
- Activity Dashboard
- Agent Management
- Alerts/Notifications
- CRM
- Calendar Management
- Campaign Management
- Client Management
- Client Portal
- Client/Property Matching
- Commission Management
- Communication Management
- Contact Management
- Customizable Branding
- Customizable Reports
- Data Import/Export
- Document Management
- Drag & Drop
- Electronic Signature
- Email Marketing
- Email Templates
- For Real Estate Agencies
- Interaction Tracking
- Lead Capture
- Lead Management
- Listing Management
- Property Management
- Real Time Notifications
- Reporting & Statistics
- Social Media Integration
- Task Management
- Template Management
- Third Party Integrations
- Transaction Management
- Website Management
Sales Engagement Platform
- Auto-Dialer
- Business Process Automation
- Calendar Management
- Campaign Management
- Communication Management
- Content Management
- For Sales Teams/Organizations
- Lead Generation
- Performance Management
- Prospecting Tools
- Reporting/Analytics
- Sales Pipeline Management
- Strategic Planning
- Workflow Management
Sales Force Automation
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- CRM
- Calendar Management
- Call Management
- Campaign Management
- Channel Management
- Commission Management
- Contact Database
- Contact Management
- Contract/License Management
- Customer Database
- Customer Segmentation
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Document Storage
- Drag & Drop
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Field Sales Management
- Forecasting
- Lead Capture
- Lead Generation
- Lead Management
- Lead Qualification
- Opportunity Management
- Performance Metrics
- Pipeline Management
- Pipeline Reports
- Proposal Generation
- Real Time Data
- Real Time Reporting
- Referral Tracking
- Reminders
- Reporting & Statistics
- Sales Activity Management
- Sales Automation
- Sales Forecasting
- Sales Reports
- Sales Trend Analysis
- Task Management
- Territory Management
- Third Party Integrations
- Workflow Management
Sales Tracking
- Access Controls/Permissions
- Activity Dashboard
- Activity/News Feed
- Alerts/Notifications
- Appointment Scheduling
- Assignment Management
- Calendar Management
- Call Logging
- Collaboration Tools
- Commenting/Notes
- Commission Management
- Customizable Branding
- Customizable Reports
- Data Import/Export
- Document Management
- Electronic Signature
- Email Management
- Email Templates
- Event Triggered Actions
- File Sharing
- Goal Setting / Tracking
- Interaction Tracking
- Kanban Board
- Lead Management
- Lead Scoring
- Leaderboards
- Live Chat
- Mobile Access
- Mobile App
- Process/Workflow Automation
- Product Catalog
- Prospecting Tools
- Reminders
- Reporting/Analytics
- Revenue Management
- Sales Pipeline Management
- Search/Filter
- Task Management
- Territory Management
- Third Party Integrations
- Transfers/Routing
Shopping Cart
- API
- Abandoned Cart Saver
- Access Controls/Permissions
- Activity Dashboard
- CRM
- Cataloging/Categorization
- Credit Card Processing
- Customer Accounts
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Synchronization
- Discount Management
- Drag & Drop
- Electronic Payments
- Email Marketing
- Email Templates
- Inventory Control
- Inventory Management
- Inventory Tracking
- Invoice Management
- Multi-Channel Management
- Multi-Currency
- Multi-Location
- Order Management
- Order Tracking
- Product Catalog
- Product Configurator
- Product Ratings / Reviews
- Promotions Management
- Real Time Data
- Refund Management
- Reporting & Statistics
- Returns Management
- SEO Management
- SSL Security
- Sales Orders
- Sales Trend Analysis
- Shipping Management
- Shopping Cart
- Social Media Integration
- Stock Management
- Tax Management
- Template Management
- Third Party Integrations
- eCommerce Management
Small Business CRM
- Business Card/Badge Scanning
- Calendar/Reminder System
- Contact Management
- Document Storage
- Email Management
- For Small Businesses
- Forecasting
- Interaction Tracking
- Lead Management
- Lead Qualification
- Live Chat
- Marketing Automation
- Quotes/Estimates
- Reporting/Analytics
- Sales Pipeline Management
- Segmentation
- Social Media Integration
- Task Management
- Territory Management
eCommerce
- API
- Activity Dashboard
- Alerts/Notifications
- CRM
- Campaign Management
- Cataloging/Categorization
- Channel Management
- Content Management
- Credit Card Processing
- Customer Accounts
- Customizable Branding
- Customizable Templates
- Data Security
- Data Synchronization
- Discount Management
- Drag & Drop
- Electronic Payments
- Email Marketing
- Inventory Management
- Inventory Tracking
- Kitting
- Loyalty Program
- Mobile Access
- Multi-Channel Management
- Multi-Channel Marketing
- Multi-Currency
- Multi-Location
- Multi-Store
- Order Management
- Order Processing
- Order Tracking
- Product Data Management
- Promotions Management
- Purchase Order Management
- Real Time Data
- Reporting & Statistics
- Retail Inventory Management
- Returns Management
- Reviews Management
- SEO Management
- Sales Orders
- Sales Trend Analysis
- Shipping Management
- Shopping Cart
- Social Media Integration
- Template Management
- Templates
- Third Party Integrations
- Website Management
- eCommerce Management
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Mindy I.
Owner in US
Verified LinkedIn User
Graphic Design, Self Employed
Used the Software for: 6-12 months
Reviewer Source
Great for an all-in-one service
5
last year
Comments: I had some great help with getting everything set up and I find the email automation system quite easy to use and understand, which is great as it has gotten me to do a lot more with automation. I have the email lists integrated onto my website optin forms and it's quite simple to see who takes action on the emails that are sent in the automation sequence.
Pros:
I love that I can segment my clients into different groups to email them directly from Keap, and also do the same with prospective clients and past clients. Having everything in one place makes my life so much easier and streamlined and has encouraged me to do even more than I was before in regards to client communication.
Cons:
I had some issues at first with the Keap phone number, but they did get it fixed, although it took quite a while. The one thing that I am missing right now with them is recurring invoicing because I would have to be the one to enter the client's credit card information in order to do that here, so I am still using another product for that.
Bob G.
Supervisor in US
Retail, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice
I love Infusionsoft
4
2 years ago
Comments: I have enjoyed using Infusionsoft for 4 years. It is a great value for what you get. Onboarding is costly but monthly fees are reasonable. Support is mostly provided by 3rd parties.
Pros:
Easy to use. I can create Campaigns and email marketing Does a great job of segmenting customers
Cons:
Search options are limited Onboarding costs are high
Keap Response
2 years ago
Bob, Thank you so much for the high marks and your valuable feedback! So glad to hear the power of the product is beneficial to you and your business! All the best, Paige, Social Media Specialist at Keap
Suzanne D.
Consultant in US
Marketing & Advertising
Used the Software for: 6-12 months
Reviewer Source
Source: SoftwareAdvice
Great for eCommerce... Unfortunately, our sites are not eCommerce
3,5
6 years ago
Pros:
InfusionSoft was great at first and exciting to learn the platform and start building campaigns. The campaign builder is by far the best part as it is very easy to understand and super easy to visualize your campaign the way it maps out. The elements, processes, communications, etc. are all on a grid map with arrows connecting and directing contacts where to go based on criteria, tags, and triggers you define and set. Once your developers connect everything you need, it is fun to create campaigns.
Cons:
Two problems: the CRM is subpar and some integration connections are not ideal. In terms of CRM, there are a lot of preloaded fields as you could expect. The problem is that if there are fields you do not need or use for your business, you're stuck looking at them no matter what. You can create and add up to 100 new custom fields and define the type of field they are, but you cannot remove or even hide existing fields or tabs. Also, we used ScheduleOnce to connect to schedule leads who interacted with our site by filling out a form. Sometimes ScheduleOnce would update their system and cause problems with InfusionSoft and vice versa. Support from IS was quick to address and fix this when it was on their end though.
Juliana M.
jr sales rep in Brazil
Marketing & Advertising, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source
My team is very happy with Keap
5
2 months ago
Comments: Overall, Keap has a very accelerated rate of improving its features, and it made me and my co-workers very satisfied. It especially great for startups (my case), since the price point is very reasonable and the customer service is exceptionally helpful. I would reccomend it to other colleagues 100%.
Pros:
The improvement of the platform recently is remarkable, and it is a fantastic tool especially for startups. The customer service is like no other; it has always been very helpful and knowledgeable towards me and my team. It's also a very reasonable investment compared to other platforms.
Cons:
It is not as intuitive as other platforms, but i definetly got used to it and it's been very useful eversince.
Kelli N.
Master Event Planner/Owner in US
Entertainment, Self Employed
Used the Software for: 6-12 months
Reviewer Source
Alternatives Considered:
CRM/Automated Marketing all-in-one!
5
6 months ago
Comments: Amazing experience from sales to service! I love the templates available for email campaigns and all of the useful features.
Pros:
My favorite part of using Keap software is all of the great features to automate marketing and follow-up! Excellent support and concierge service.
Cons:
EXTREMELY high learning curve. Need and entire course to learn how to use all of the features efficiently and effectively.
