What Is Keap?
Grow your business with the all-in-one CRM, sales & marketing software for serious business owners. Our platform organizes your customer information and daily work in one place, freeing you up from repetitive tasks so you have more time to focus on growing your business.
Who Uses Keap?
Freelancers/self-employed, micro-enterprise, Small businesses, medium-sized companies, Large companies
Where can Keap be deployed?
Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
About the vendor
- Keap
- Located in Chandler, US
- Founded in 2001
- Phone Support
- 24/7 (Live rep)
- Chat
Countries available
Australia, Canada, New Zealand, United Kingdom, United States
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About the vendor
- Keap
- Located in Chandler, US
- Founded in 2001
- Phone Support
- 24/7 (Live rep)
- Chat
Countries available
Australia, Canada, New Zealand, United Kingdom, United States
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Features of Keap
Reviews of Keap

Mindy
Great for an all-in-one service
Comments: I had some great help with getting everything set up and I find the email automation system quite easy to use and understand, which is great as it has gotten me to do a lot more with automation. I have the email lists integrated onto my website optin forms and it's quite simple to see who takes action on the emails that are sent in the automation sequence.
Pros:
I love that I can segment my clients into different groups to email them directly from Keap, and also do the same with prospective clients and past clients. Having everything in one place makes my life so much easier and streamlined and has encouraged me to do even more than I was before in regards to client communication.
Cons:
I had some issues at first with the Keap phone number, but they did get it fixed, although it took quite a while. The one thing that I am missing right now with them is recurring invoicing because I would have to be the one to enter the client's credit card information in order to do that here, so I am still using another product for that.
Wendell
Alternatives Considered:
The CRM that Keaps giving
Comments: Keap is a great CRM that has helped me take my follow up with clients and prospects to another level. As a serial CRM user this is by far the most robust CRM I have used that wasn't 2x the price of Keap.
Pros:
I love how easy it has been to get this system up and running. Email marketing, scheduling appointment and keeping up with my prospects and clients has been seamless.My favorite feature is the phone number that was included with my plan.
Cons:
The invoicing has been rough, some glitches with entering payment information. The appointments feature could use some more flexibility but is overall good.
Keap Response
last week
Hi Wendell, Thank you so much for taking the time to leave a review! I'm so glad to hear that Keap is an affordable and easy to use solution for your business. I will share your feedback about our appointments and invoicing features with the right teams here so we can create a better experience for our customers.
parag
Alternatives Considered:
Terrible Pathetic After Support
Comments: Keap messed up all my enquiry forms( without authority) while migrating from Hubspot causing a big loss of business. No one answers, no support as I paid 1 yr beforehand. Emails offering discounts for 3 month without fixing the problems they made. No response and support when I wanted to do it at my cost in Australia. Kept giving COVID reasons for staff shortage.No training offered as no one answers emails and calls get transferred in a constant queue. Its a painful 4 months. Utterly unprofessional and unethical.I have lost thousands of dollars of business ruined from running the back end of my website. Please be very careful signing up......
Pros:
Only the way they lure you into signing up through Keap partners
Cons:
No Communication. Zero support. Sign up and forget
Keap Response
last week
Hi Parag, I'm sorry to hear about your negative experiences. We have scheduled kickstart coaching sessions with you to help you to get you better trained on the application. Feel free to reach out to us with any further issues.
Tammy
Alternatives Considered:
Large learning curve for Keap
Comments: Once you learn all the features you see how powerful and helpful this software can be.
Pros:
The pipeline feature and the ease of moving customers through the pipeline for various actions to occur.
Cons:
Without an outside company guiding us there was a large learning curve to learn all of the features.
Keap Response
2 months ago
Hi Tammy, Thank you so much for taking the time to leave a review. We're happy to hear that Keap's features have assisted with your customer journey. I will share your feedback about the learning curve with our software with the right teams here so we can work to create a simpler experience for our customers. I encourage you to check out our educational resources on our website and lean on our team when you have any specific questions.
Reelika
Great for funnels, email list building and collecting payments - all in one
Pros:
Setting up order forms for customers such as payment plans and connecting products with specific payment options.
Cons:
High learning curve and it takes some time to get used with it.
Keap Response
last month
Hi Reelika, Thank you so much for taking the time to leave a review! We're glad to hear Keap is a great all in one software for your business.