17 years helping South African businesses
choose better software
Wrike
What Is Wrike?
Wrike’s top-notch workflow management software allows you to easily visualize priorities, boost collaboration, and maintain control of your projects. Create a smooth, user-friendly workflow that links strategy to execution daily in a down-to-earth and accessible way. Bonus: you can move seamlessly between apps, without logging in or out. Wrike has more than 400+ integrations with popular platforms such as Google, Dropbox, Microsoft Office, and many more.
Who Uses Wrike?
Wrike helps scale workflow processes for maximum efficiency, empowering teams, manage projects, drive initiatives, and achieve goals.
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Reviews of Wrike
Alternatives Considered:
Great Project Management System
Comments: Overall my experience with Wrike has been fantastic. I've used it for many years and it has been a great system.
Pros:
I have used Wrike for years and highly recommend it to others all the time. The key to finding a good PM System is finding one that works like you work and Wrike offers so many ways to lay it out (boards, to do lists, by project, etc.). It is very easy to use and if you set up due dates you know what will be coming due and it will show on your to do list as well. I also love that I can add up to 5 team members + collaborators on the free version.
Cons:
The only 'con' I have is that it would be nicer to have clarity on what Wrike considers 'projects' vs. 'folders'.
Improves productivity and information sharing
Comments: Wrike has increased transparency of tasks across the company and defined workflows to free up employees' time for more strategic work. It has simplified internal and external communications by becoming the official platform for all company-wide deliberations and approvals.
Pros:
Wrike is an adaptable, powerful, and highly customizable tool. Easily used, with the greatest training and assistance I've encountered. They're constantly adding new functionality in response to user feedback, without disrupting the overall feel or flow of the service.
Cons:
Wrike's versatility is fantastic, but it's important to implement it carefully because it's easy to create too many designs and forms. We could have avoided the chaos caused by the explosion of workflows, blueprints, etc., if we had access to more pre-made templates.
Wrike is a versatile tool for planning and taking care of team projects.
Comments: Our overall experience with Wrike has been superb. It has helped us to keep our projects organized making it possible to get our work done within our budget and timelines. Wrike also offers us a common working ground that makes it easy for us to work in unity on all our projects.
Pros:
Wrike has a flexible architecture that made it easy for us to customize it to fit our needs. The user interface is very neat and also easy to use. Wrike has amazing task planning features that help us organize and strategize our tasks for efficiency. It also has stunning collaboration features that makes it easy to unite everyone and every department so as to work together under the same page. Wrike allows us to use automations to perform our routine tasks with lesser time and work input.
Cons:
Wrike incredible run of performances has made us love every bit about it.
Alternatives Considered:
Marketing Agency Buyer Beware
Comments:
Buyer beware if you're a marketing agency looking at Wrike for PM tool. We engaged Wrike to help us solve some very specific issues in which we outlined in detail during our numerous calls with sales rep. He showed us high-level that we could solve for our needs in his demo account which was not set-up to be agency-specific. He gave us test access and we tested as much as we knew how to test not understanding how to use the system but was reassured by the sales rep over and over again that Wrike could solve our needs. We decided to proceed with Wrike and even purchase the onboarding package so that someone could train us on how to use the system. The first onboarding rep we were given had literally zero clue how agency operations were set-up. We again outlined everything we needed Wrike to accomplish for our business and we left our first session feeling like we made a big mistake. We were given a second onboarding rep who was a lot better however, after three sessions, he couldn't even help us with solving our needs. To his credit, he tried so many workarounds but the system still wasn't working for what we made very clear we needed it to do. For reference these are the items we stated numerous times we needed this system to solve for:
1. transparency with clients being able to plan out ongoing marketing plans (solved only 50%)
2. track time and effort to be able to track workload (solved)
3. track ongoing month-over-month retainer budgets and products clients (not accurate
Pros:
Detailed task management Workload managment
Cons:
See below including very poor customer service
Wrike Response
4 years ago
Thanks for your feedback. The experience you describe does not reflect the level of service we strive to deliver, and we want to help make it right. We were unable to identify your account from the information here, so please contact us directly at [email protected]. We would love to make things right if you give us another chance.
Alternatives Considered:
Solid project planning sytem
Comments: Generally very good, a good way to organise and communicate multple projects with many stakeholders
Pros:
It's got some great automation tools for setting up recurring projects
Cons:
The interface is a little overwhelming at times especially when looking at multiple projects on the gantt chart
