15 years helping South African businesses
choose better software

What Is Fiix?

Fiix's cloud-based CMMS software is the easiest way to plan, track, and optimize maintenance. Fiix partners with you to organize assets and inventory, manage work, connect to business systems, and make data-driven decisions. Use customizable dashboards to see all your work, parts, costs, schedules, and KPIs in one place with a few clicks. Our technician-focused desktop and mobile apps help you create, schedule, prioritize, and be notified of tasks and work orders from anywhere—even when offline.

Who Uses Fiix?

Fiix's CMMS software is the easiest way to plan, track, and optimize maintenance in manufacturing (discrete and process), oil and gas, utilities, construction, warehousing, distribution, and more.

Where can Fiix be deployed?

Cloud-based
On-premise

About the vendor

  • Rockwell Automation
  • Located in Milwaukee, US
  • Founded in 1903

Fiix support

  • Phone Support
  • Chat

Countries available

Albania, Algeria, American Samoa, Andorra, Angola and 214 others

Languages

Danish, English, French, German, Polish and 3 others

Fiix pricing

Starting Price:

US$45.00/month
  • Yes, has free trial
  • Yes, has free version

Fiix has a free version and offers a free trial. Fiix paid version starts at US$45.00/month.

Pricing plans get a free trial

About the vendor

  • Rockwell Automation
  • Located in Milwaukee, US
  • Founded in 1903

Fiix support

  • Phone Support
  • Chat

Countries available

Albania, Algeria, American Samoa, Andorra, Angola and 214 others

Languages

Danish, English, French, German, Polish and 3 others

Fiix videos and images

Fiix Software - Technicians profile
Fiix Software - Dashboard
Fiix Software - Calendar
Fiix Software - Add sites
Fiix Software - Add assets
View 6 more
Fiix video
Fiix Software - Technicians profile
Fiix Software - Dashboard
Fiix Software - Calendar
Fiix Software - Add sites
Fiix Software - Add assets

Features of Fiix

  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Asset Images
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Trail
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Calendar Management
  • Calibration Management
  • Check-in/Check-out
  • Compliance Management
  • Cost Tracking
  • Customizable Reports
  • Data Visualization
  • Downtime Tracking
  • Electronic Signature
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Facility Asset Management
  • Fixed Asset Management
  • For Airlines
  • Historical Reporting
  • Incident Management
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Job Management
  • Job Tracking
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Multi-Location
  • Parts Management
  • Performance Metrics
  • Predictive Maintenance
  • Preventive Maintenance
  • Purchase Order Management
  • Real-Time Data
  • Real-Time Monitoring
  • Reminders
  • Repair Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Root Cause Analysis
  • Scheduling
  • Service History
  • Status Tracking
  • Technician Management
  • Third-Party Integrations
  • User Management
  • Vehicle Information
  • Vendor Management
  • Warranty Tracking
  • Work Order Management

Fiix Alternatives

Infor VISUAL allows manufacturers to increase production throughput, margins, and customer satisfaction.
Asset Essentials is a cloud-based CMMS platform developed to reduce maintenance costs, improve productivity and make smarter decisions
Shift the focus from supporting transactional HR processes to delivering experiences that serve employees first.
Database-centric suite of products designed to facilitate distribution of print, electronic, CD, and mobile catalogs.
Boost uptime by 95% and hit 100% PM completion with eMaint CMMS. Get your FREE demo now!
Whether you're managing 1 or 100 buildings, MEX will help your facility look great, operate smoothly & keep high quality assets.
Browser-based property and asset management software providing integrated, comprehensive management and accounting.
FMX's facility management software streamlines processes, increases asset productivity, and turns actionable insights into results.
MPulse provides CMMS solutions to optimize maintenance operations for mid to large-scale organizations across various industries.

Reviews of Fiix

Average score

Overall
4.5
Ease of Use
4.3
Customer Service
4.4
Features
4.2
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
James
James
NA World class Manufacturing Manager in US
Verified LinkedIn User
Industrial Automation, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Fiix Fixed our Maintenance Organization

5.0 4 years ago

Pros:

Fiix is an incredible package for companies looking for a flexible CMMS. The Work Order System and it's flexibility to schedule tickets to Machines, Assets or Projects is very useful in our organization. We have a smaller maintenance department so we mix our activities with both in-house and contracted technicians. The Work Order system allows for us to assign an open ticket to a project that can then be tracked and closed after the vendor has completed the work.

Cons:

When it comes to a downside to this software I haven't really found one yet. The customer service and flexibility has made it very easy to transition. If I had to point to one thing it would be that we could reuse some of our field names from the old database, but this was easily overcome by a great on-boarding. experience

Alternatives Considered: IBM Maximo Application Suite , SyteLine and SAP SuccessFactors HXM Suite

Reasons for Choosing Fiix: We made the switch because our home grown system became to cumbersome for tracking what needed to be done. It was very dependent on the maintenance department knowing the schedule because the was no scheduling feature. Managing the activities that were aging was lost to upper management and breakdowns became our bottleneck.

Switched From: Oracle Database

Reasons for Switching to Fiix: I have been in maintenance systems for nearly 25 years. I have been on the ground floor creating sytems(TMS), reworking systems for companies (Infor and Oracle), and installing new systems(Maximo). Fiix, offered my company a cloud based system that was very flexible, had a great scheduling system, adaptable database tables, excellent Work Order system, Templates for easy upload of older data, easy to understand graphical interface, and Superior Customer service, support and experience team. In short it is everything I would have wanted if I had created a new system from the ground up. Fiix has Fixed our maintenance needs and more.

Ryan
HVAC Department Lead in US
Construction, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

This will carry us through scaling up

5.0 4 years ago

Comments: I generally love the platform and its capacity/depth for our assets. This will likely be moved over into our other departments (Machinery, Construction) as I finish developing and implementing this for our HVAC PM department.

Pros:

I love the cross-integration between my field technicians, accounting, and warehousing. My equipment has all of the attached parts information that relates back to my warehouse as we consume materials and notifies my accounting and warehousing teams when we're below our required threshold. This is incredible software, it's able to keep all of our invoicing together and associate it with a track record of each part's purchasing history and cost over time. Very excited to use this to its fullest.

Cons:

There are some things that would be nice for the initialization phase of creating all of the assets, namely that "save and create another" asset should carry over much of the prior item's data. For those of us without a csv to upload into Fiix, it seems easiest to go through each plant by asset type, so much of the data stays the same from asset to asset, until that type is finished. Often times, I ended up going back through to double check my new assets before moving on to creating the next new type of asset (i.e. AHU to RTU to MAU, etc. ). Also, it would be nice to have a standard daily report that can include a technician's work from the day, including the actual photos uploaded by them, and have it sent to a set list of email addresses.

Pramod Krishna Chaitanya
Senior Engineer in India
Textiles, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Fiix - fixes the gaps easily in various aspects and helps to increase the maintenance efficiency

5.0 3 weeks ago New

Comments: Fiix is highly regarded for its user-friendly interface, robust features for asset and work order management, excellent mobile support, and strong customer service. It's a solid choice for businesses looking to optimize their maintenance operations and improve overall efficiency.

Pros:

User friendly software Mobile Accessibility for team members Reporting and Analytics of assets Integration Capabilities with other softwares Continuous Improvement by regular updates & features

Cons:

Pricing is little bit high Limited filters in some functions

Verified Reviewer
Verified LinkedIn User
Electrical/Electronic Manufacturing, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Good value for the pricing.

3.0 4 years ago

Comments: Billing and subscription service has been easy to navigate.
If an issue cannot be resolved quickly , Fiix has been helpful to find a work-around.
In general, Fiix is slow to respond to customer service requests and feature additions.

Pros:

Work orders are easy to generate and scheduled maintenance setup is straightforward. Nested PMs and event triggers are great for "if-then" scenarios where more work is required based on the results of a regular PM. Reports are customizable with the upper-tier account. Inventory management is quick and easy when the system is used on a tablet or smart device. The mobile app is easy to set up and use. Permissions for highly customizable for user groups.

Cons:

Asset codes and model number are not visible on the asset list; The user has to view the asset to see the information. Only a Grainger account can be linked for inventory lookup. Most inventory cannot be populated automatically by part number. However, in Fiix's defense, it may be difficult to get permission from vendors. The report writer uses SQL code, but all of the SQL functions are not available in the interface. WO review and approval from technician to engineer to management is not automated.

Alternatives Considered: IBM Maximo Application Suite and eMaint CMMS

Reasons for Switching to Fiix: Cost and functionality.

Joseph
Maintenance Manager in US
Food & Beverages, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Efficient and quick

5.0 2 years ago

Comments: We have had a great experience with the product and the team over at Fiix. They want us to succeed and give us help with their software along the way.

Pros:

I like that the team can easily understand how to use the product and they can be limited by what they see so it won't overwhelm them. Admins can make their life even easier by putting common tasks into task groups so they don't have to worry if they missed a step.

Cons:

The reports system works well, they started analytics for the higher tiered groups. You have to know how to use it to be able to minipulate the pages. There is not much training on it yet, but I bet a few helpful videos would go a long way about understanding the use of it.

Alternatives Considered: Hippo CMMS and UpKeep

Reasons for Switching to Fiix: Price was better, the features were better rounded and the UI looked nice.

Rockwell Automation Response

2 years ago

Hi Joseph, we appreciate you taking the time to leave us a review. We're glad that our software has helped in your day-to-day. Thank you for telling us about your experience.