--- description: Learn more about Gatemaster price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Gatemaster Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Point of Sale Systems](/directory/20052/point-of-sale/software) > [Gatemaster](/software/61552/gatemaster) # Gatemaster Canonical: https://www.capterra.co.za/software/61552/gatemaster Page: 1 / 2\ Next: [Next page](https://www.capterra.co.za/software/61552/gatemaster?page=2) > Gatemaster provides an all-in-one attraction management suite. > > Verdict: Rated **3.7/5** by 9 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Gatemaster? Themeparks, Museums, Aquariums, Zoos, Family Entertainment Centers (FECs), Golf courses, Haunted Attractions, Tourist Attractions, Leisure Resorts, Waterparks, Cruises and Tours etc. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.7/5** | 9 Reviews | | Ease of Use | 3.7/5 | Based on overall reviews | | Customer Support | 3.8/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 3.8/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Gatemaster Technology Corporation - **Founded**: 1994 ## Commercial Context - **Starting Price**: US$89,00 - **Pricing model**: Per User - **Pricing Details**: It is also available at $149/mo and $249/mo with additional features. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: United States ## Features - Barcode/Ticket Scanning - Contact Management - Customer Accounts - Customer Data Management - Discount Management - Electronic Signature - Employee Management - Event Management - Gift Shop POS - Inventory Management - Membership Management - Promotions Management - Reserved Seating - Returns Management - Ticketing - Website Management ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Point of Sale Systems](https://www.capterra.co.za/directory/20052/point-of-sale/software) ## Related Categories - [Point of Sale Systems](https://www.capterra.co.za/directory/20052/point-of-sale/software) - [Ticketing Systems](https://www.capterra.co.za/directory/30039/ticketing/software) - [Museum Software](https://www.capterra.co.za/directory/30745/museum/software) - [Zoo Software](https://www.capterra.co.za/directory/31538/zoo/software) ## Alternatives 1. 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POS is very good. > > **Cons**: Reporting is a bit complex, customer support is not great and could be improved. > > A good POS solves for a major issue we were facing with sales streamline but its expensive considering the number of features offered. ----- ### "One of the best things we have done for our business" — 5.0/5 > **Matthew** | *01 November 2018* | Entertainment | Recommendation rating: 10.0/10 > > **Pros**: Integrated POS, Reporting, Access Control, E-Commerce - Built like it was made for our business - most POS systems just don't understand the ticketing/reservations side of our business and Gatemaster makes it easy while still being powerful enough to handle anything we have thrown at it. Support is some of the best we have ever had always an easy phone call away and they typically remote in and help us understand our questions with hands-on demonstrations. Very receptive to ideas and improvements to the system. > > **Cons**: The power of the system means that sometimes the backend is not very intuitive but support is always willing and eager to help us understand and get up to speed quickly. > > Gatemaster has helped us take our multiple manual systems for POS, ticketing, retail, reporting, e-commerce and combine them into one unified system that was built for our industry. Everyone here loves it from frontline staff to accounting to management it has made all of our lives easier. The purchase process was easy and the Gatemaster staff was so helpful in helping us figure out what we needed. It took us almost a year of deciding to buy the system but they were never pushy and always willing to help. Implementation was streamlined and painless. Ongoing support and upgrades have been great they still treat us like we are one of their best customers even though we know they have many customers much larger than us. ----- ### "Grandmaster Entertains" — 4.0/5 > **Stephanie** | *23 January 2019* | Leisure, Travel & Tourism | Recommendation rating: 7.0/10 > > **Pros**: I used this product several years ago in a previous job. The company I worked for owned an aquarium, tour boat, banquet hall and an exhibition center. I used this software to create group reservations and to check-in groups upon arrival. This software worked very well for the general admission process and the point of sale terminals in the gift shop and the cafe. The yearly gift shop inventory process went smoothly using this software. The company also sent someone to our location to help us get acclimated to the new system. > > **Cons**: Personally, I had two main problems with this software. The first problem involved the creation of group visits, we had previously been able to create a group account for a group that was a repeat visitor. Once the account was created, you could pull up the account and view the organization's history of visiting the aquarium. We no longer had this option with Gatemaster. Each visit was a desperate entity and this caused difficulties when billing groups with multiple visits; that required one invoice sent to their corporate office. The second problem involved combination tickets. The combination tickets included visits to both the aquarium and the tour boat or the aquarium and the exhibition center. I would create daily attendance reports which became problematic with Gatemaster because the software was always double counting the attendance on the combination tickets. If a person purchased a combination ticket, the computer counted it as two people visiting not one. We were unable to separate the combination attendance from the admission only attendance. This aspect of Gatemaster was extremely frustrating and it was impossible to get accurate attendance numbers. > > The product works well if it suits your business exactly as created. The problems occur if and when you need to customize the software to suit your needs. It is very difficult to change or modify this software. If you need this product for basic point of sales processing you should be fine. ----- ### "10 year Customer" — 5.0/5 > **Tim** | *16 November 2018* | Entertainment | Recommendation rating: 10.0/10 > > **Pros**: The best thing for us is when we hire new employees it is so easy to teach them how to use the system . It also schedules laser tag amazing so you dont over book games . > > **Cons**: I can not really think of something that stands out to me that I dont like . > > With being a customer of Gatemaster for 10 years I can say I would not switch to any other POS . They are always there when I need them and any questions I have they always have a answer for me . The big part as well when you go to the shows they remember you , so you are not just a sale to them they are they for you and your business. ----- ### "Great Support\!" — 4.0/5 > **Evan** | *01 November 2018* | Entertainment | Recommendation rating: 9.0/10 > > **Pros**: As soon as you have a question or a problem, pickup the phone call and 9.9 out of 10 times someone picks up and is ready to help. Great person to person support. > > **Cons**: Overall the smart gates for the arcades feels a little dated. But we have been contacted and great strives towards updating has been made and they are currently working on new things which is great\! > > We have been with Gatemaster since 2011 and we are extremely satisfied with their service, knowledge and support. Customer suppport have been there for us constantly helping us out and really taking on our comments and coming back with solutions to help us out. We are a one location FEC getting ready to expand in the new year and Gatemaster will definitely be there with us\! ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.za/software/61552/gatemaster?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/61552/gatemaster) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data