---
description: Learn more about FusionRetail price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: FusionRetail Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Retail Management Software](/directory/20053/retail-management-systems/software) > [FusionRetail](/software/60668/fusionretail)

# FusionRetail

Canonical: https://www.capterra.co.za/software/60668/fusionretail

> Delivering integrated retail pos software, inventory management software and compatible retail management system for retail businesses
> 
> Verdict: Rated **2.3/5** by 4 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses FusionRetail?

Apparels \&amp; Footwear, Departmental Stores, Supermarkets, Grocery Stores, Furniture \&amp; Home Decor Shops, Luggage Stores, Electronics \&amp; Mobiles Shops, Medical \&amp; Speciality Stores, Spa \&amp; Salons.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **2.3/5** | 4 Reviews |
| Ease of Use | 3.8/5 | Based on overall reviews |
| Customer Support | 2.0/5 | Based on overall reviews |
| Value for Money | 2.5/5 | Based on overall reviews |
| Features | 3.3/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: RanceLab
- **Founded**: 1998

## Commercial Context

- **Starting Price**: ₹499,00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Target Audience**: 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Windows (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Available Countries**: India

## Features

- Barcode/Ticket Scanning
- CRM
- Discount Management
- Email Marketing
- Employee Management
- Gift Card Management
- Inventory Management
- Loyalty Program
- Ordering Automation
- Payment Processing
- Purchase Order Management
- Reporting/Analytics
- Returns Management
- Sales Reports

## Support Options

- 24/7 (Live rep)
- Chat

## Category

- [Retail Management Software](https://www.capterra.co.za/directory/20053/retail-management-systems/software)

## Related Categories

- [Retail Management Software](https://www.capterra.co.za/directory/20053/retail-management-systems/software)
- [Retail POS Systems](https://www.capterra.co.za/directory/31656/retail-pos-system/software)
- [Liquor Store POS Software](https://www.capterra.co.za/directory/32577/liquor-store-pos/software)

## Alternatives

1. [Epos Now](https://www.capterra.co.za/software/152638/epos-now) — 3.8/5 (713 reviews)
2. [Square Point of Sale](https://www.capterra.co.za/software/154907/square-point-of-sale) — 4.6/5 (3021 reviews)
3. [Gofrugal](https://www.capterra.co.za/software/71693/gofrugal-pos-software) — 4.4/5 (198 reviews)
4. [Sellsy](https://www.capterra.co.za/software/133104/sellsy) — 4.2/5 (66 reviews)
5. [Stockagile](https://www.capterra.co.za/software/186100/stockagile) — 4.7/5 (11 reviews)

## Reviews

### "Good software with loads of features." — 4.0/5

> **Ganesh** | *05 September 2017* | Supermarkets | Recommendation rating: 10.0/10
> 
> **Pros**: All Reports are easy to find and understand.&#10;Easy to use... considering the complexity of requirements.&#10;No other software are present in the market comparing to these quality.&#10;e
> 
> **Cons**: A few features are required, but no one properly listens to requirements.&#10;Customer support is not up to the mark.&#10;Only go for it if you have good hands on computers. On the other hands you also dont have any other option.
> 
> You have no other better choice. I used it. Its good along with a few problems but I have accepted it. Other ERP software might also have same issues with out any better support. So, go for it.

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### "HORRIBLE AND OUTDATED" — 1.0/5

> **Abhinav** | *11 January 2018* | Restaurants
> 
> **Pros**: Hope there was any good thing i could have said about it ..yeah one thing good about it is you can tally month on month in a better way
> 
> **Cons**: 3rd grade software and customer service , they made us buy the most expensive system for their outdated software , its hangs a lot and they blame windows  their ppl.will come by train but will charge you more than a flight ticket ,, they are suppose to handle the account personally for any issues but once you buy it they just vanish and their customer support call center is horrible takes 2-3 days to revert..so basically if you are stuck better be stuci theu aint helping you out...its a outdated 3rd grade software with 4th grade customer service and 5 grade ppl like mahesh n arun
> 
> AVOID IT...ITS HORRIBLE

-----

### "Krishna, Cycleworld" — 1.0/5

> **Krishna** | *19 May 2018* | Sporting Goods
> 
> **Pros**: Stable software, using this software for 3 years, its stable software, cant do any customization (or need to pay good amount)
> 
> **Cons**: Worst support, no one will respond in time. If any issues need 1 week to resolve it. Ruthless customer care. Never buy this software. Invested huge money and not able to get out of it.

-----

### "Dont buy any hardware from Rancelab" — 3.0/5

> **Krishna** | *13 December 2016* | Retail | Recommendation rating: 4.0/10
> 
> **Pros**: Software support is good.
> 
> **Cons**: Supplying Poor quality hardware, poor support.
> 
> Support for Software is good, don't buy any hardware from them. Worst quality products and worst service. Cycleworld ,Bangalore.

## Links

- [View on Capterra](https://www.capterra.co.za/software/60668/fusionretail)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/60668/FusionRetail/> |
| en-AE | <https://www.capterra.ae/software/60668/fusionretail> |
| en-AU | <https://www.capterra.com.au/software/60668/fusionretail> |
| en-CA | <https://www.capterra.ca/software/60668/fusionretail> |
| en-GB | <https://www.capterra.co.uk/software/60668/fusionretail> |
| en-IE | <https://www.capterra.ie/software/60668/fusionretail> |
| en-IL | <https://www.capterra.co.il/software/60668/fusionretail> |
| en-IN | <https://www.capterra.in/software/60668/fusionretail> |
| en-NZ | <https://www.capterra.co.nz/software/60668/fusionretail> |
| en-SG | <https://www.capterra.com.sg/software/60668/fusionretail> |
| en-ZA | <https://www.capterra.co.za/software/60668/fusionretail> |

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