--- description: Learn more about Microsoft 365 price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Microsoft 365 Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Collaboration Software](/directory/15/collaboration/software) > [Microsoft 365](/software/58688/microsoft-365) # Microsoft 365 Canonical: https://www.capterra.co.za/software/58688/microsoft-365 Page: 1 / 563\ Next: [Next page](https://www.capterra.co.za/software/58688/microsoft-365?page=2) > Microsoft 365 is a subscription suite offering apps, cloud storage, and AI tools for personal and family creation and collaboration. > > Verdict: Rated **4.6/5** by 14043 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Microsoft 365? Microsoft 365 is used by families, students, home users, professionals, remote workers, content creators, and enterprise organizations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 14043 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Microsoft - **Location**: Redmond, US - **Founded**: 1975 ## Commercial Context - **Starting Price**: US$6,00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Microsoft 365 Business Basic: $6.00 Microsoft 365 Business Basic USD$6.00user/month Microsoft 365 Business Standard: $12.50 Microsoft 365 Business Standard USD$12.50user/month Microsoft 365 Business Premium: $22.00 Microsoft 365 Business Premium USD$22.00user/month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Bulgarian, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Latin, Latvian, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Argentina, Australia, Belgium, Brazil, Canada, Chile, China, Colombia, Czechia, Denmark, France, Germany, India, Japan, Latvia, Malaysia, Mexico, Netherlands, New Zealand, North Korea and 9 more ## Features - @mentions - API - Address Book - Alerts/Notifications - Archiving & Retention - Calendar Management - Calendar/Reminder System - Chat/Messaging - Collaboration Tools - Commenting/Notes - Contact Management - Content Management - Customizable Templates - Data Visualization - Document Capture - Document Management - Document Storage - Email Management - Encryption - Event Management - File Conversion - File Sharing - Full Text Search - Messaging - Mobile Access - Notes Management - Presentation Tools - Reporting/Analytics - Scheduling - Search/Filter - Task Management - Templates - Version Control ## Integrations (12 total) - Google Drive - Microsoft Bookings - Microsoft Excel - Microsoft OneNote - Microsoft Outlook - Microsoft Planner - Microsoft PowerPoint - Microsoft SharePoint - Microsoft Teams - Microsoft Word - OneDrive - Zoom Workplace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Collaboration Software](https://www.capterra.co.za/directory/15/collaboration/software) ## Related Categories - [Collaboration Software](https://www.capterra.co.za/directory/15/collaboration/software) - [Productivity Software](https://www.capterra.co.za/directory/30968/productivity/software) - [Spreadsheet Software](https://www.capterra.co.za/directory/31061/spreadsheet/software) - [Calendaring Software](https://www.capterra.co.za/directory/32297/calendar/software) - [Email Management Software](https://www.capterra.co.za/directory/30553/email-management/software) ## Alternatives 1. [Google Workspace](https://www.capterra.co.za/software/168389/google-workspace) — 4.7/5 (17499 reviews) 2. [Google Drive](https://www.capterra.co.za/software/161425/drive) — 4.8/5 (28440 reviews) 3. [Google Docs](https://www.capterra.co.za/software/160756/google-docs) — 4.7/5 (28820 reviews) 4. [OneDrive](https://www.capterra.co.za/software/161304/onedrive) — 4.5/5 (12644 reviews) 5. [Microsoft SharePoint](https://www.capterra.co.za/software/1167/sharepoint) — 4.4/5 (5419 reviews) ## Reviews ### "Microsoft 365 Review" — 5.0/5 > **Anonymous User** | *12 November 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Talk about an all in one solution, Ms 365 is exactly that. Microsoft 365 brings together all the essential Apps and platforms within the same solution. Think about Ms Word, Excel, Power Point, Share Point, Ms Teams, Outlook, Ms Teams, OneNote etc, the list goes on and on. You can do everything without Ms 365, from sending emails, creating meetings, having meetings virtually, manage documents, manage appointments, and you can easily collaborate with your different teams. The data flow is just perfect if you’re a Microsoft user, and this makes life 10x easier as you don’t have to jump across different platforms from different vendors, you have everything you need in one place > > **Cons**: There is nothing I have found to be a con in regards to Ms 365. It’s perfect and has made our team more productive and efficient > > Ms 365 has made our team more productive and efficient since we can all utilise the apps we need on our day to day basis in one platform. Ms 365 has everything our team needs, from emailing platform, calendar scheduling, document creation and management, collaboration, note taking, content management, the list goes on and on. This is a perfect platform and it can be used by any team in any organisation since it fits perfectly with almost every use case, with a few exceptions, but it’s a perfect tool for most organisations and I love using it. It’s easy to use and in most cases, teams don’t require extensive training to figure out their way around Ms 365, but if they need to, it’s a well documented platform and it’s easy to find answers to questions and the support is also good. ----- ### "DONT OPT for MICROSOFT ON IOS" — 1.0/5 > **Johan** | *25 October 2025* | Hospital & Health Care | Recommendation rating: 0.0/10 > > **Pros**: I thought I linked the program with its applications until Outlook failed to launch. At first glance I thought it would solve the errors which Microsoft 16 started to give. > > **Cons**: Outlook kept on giving an error when attempting to setup my mail. There was NO support. I activated this program BUT could not setup my outlook, which is why I opted to buy this package. Total waste of money without any support. > > Extremely poor. Despite logging calls and errors on their page NOBODY attempted to contact me. It was extremely difficult to find any assistance whatsoever. ----- ### "Microsoft Software Review" — 4.0/5 > **Ignatius** | *21 October 2025* | Internet | Recommendation rating: 7.0/10 > > **Pros**: You can access Microsoft almost from anywhere and you you can use it from your desktop site, mobile etc. > > **Cons**: I didn't like the constant upgrades because it could create problems with the features and the recurring costs is expensive . > > Microsoft is a good software solution but the the cost is often too high compared with Google and sometimes misleading. ----- ### "the best microsoft 365 ever to use" — 4.0/5 > **pardon** | *26 April 2024* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: this app is quite amazing,its friendly with and all the options from general to professional are easy and available to use whether on your smartphone or laptop and mostly recommend it to students its very easy and your assessments will be very protected.. > > **Cons**: the paper size cant be adjusted and you cant use the crop feature because the result wont be the same after.. > > since i started using it i had no problems and my work is made easy and i can access my files anytime and anywhere ----- ### "Best Online File Collaboration" — 5.0/5 > **Orlando** | *18 February 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: That I can collaborate with fellow colleagues on Excel, Word and PowerPoint documents in real-time from different locations and devices, without having to save my work and send a file as attachment. > > **Cons**: At this stage I can't think of anything that I dislike with the product, I am still trying to figure out Co-Pilot. ----- Page: 1 / 563\ Next: [Next page](https://www.capterra.co.za/software/58688/microsoft-365?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/58688/microsoft-365) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data