expEDIum Claims Portal

expEDIum Claims Portal

by iTech Workshop

Who Uses expEDIum Claims Portal?

Any medical/healthcare claims processing organization such as BPOs, Third Party Administrators, Administrator Service Organization, IPAs, MSOs etc which has capability of spending more than $500/month

What Is expEDIum Claims Portal?

This is a secure, standards based, cloud-based electronic claims processing and low volume adjudication Software. This Software is suitable for TPAs, ASOs, IPAs & BPOs. Features include claims validation, claims adjudication, aggregated data access and handling of denials & rejections. The software provides both Provider access and TPA administrator access to process claims. The Software is available for monthly subscription.

expEDIum Claims Portal Details

iTech Workshop

http://www.itechws.com

Founded 1998

expEDIum Claims Portal Pricing Overview

expEDIum Claims Portal has a free version and does not offer a free trial.

Free Version

Yes

Free Trial

No

Deployment

Cloud, SaaS, Web

Training

Live Online

Webinars

Documentation

Support

Business Hours

Online

expEDIum Claims Portal Features

Claims Processing Software
Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

expEDIum Claims Portal Reviews

Showing 4 of 4 reviews

Overall
4,5/5
Ease of Use
4,8/5
Customer Service
4,8/5
Features
4,7/5
Value for Money
5/5
Andrew A.
IT Helpdesk Technician
Higher Education, 1 001-5 000 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2019/02/01

"expEDIum Claims"

Pros: They have one of the best customer support I've ever experienced. They respond back within a reasonable time, and are open to requests that we provide. The platform itself is very user-friendly has plenty of options to add custom items. I think its great that it's a web-based application as well.

Cons: I don't think there is much Cons to this software, the only minor downside I've dealt with, because I'm based in the United States, is that you may not receive a rapid response from their customer service. However, they will usually respond within the next day, which is fine.

  • Reviewer Source 
  • Reviewed on 2019/02/01
Debbie W.
Senior Training and Implementation Specialist
Computer Software, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2017/02/23

"Senior Implementation Training Specialist"

Comments: I train and teach users to correctly bill and code medical claims. I use Expedium to demonstrate how to maximize their accounts receivable reimbursements.

Pros: The user friendliness, and easy navigation.

Cons: The patient ledgers can be confusing. It would be helpful to have a way for the users to attach payment to claim to a date of service before the claim is submitted. The work around is complicated.

  • Reviewer Source 
  • Reviewed on 2017/02/23
Ron G.
Owner
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    Unrated
  • Customer Support
    4/5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 2013/11/30

"5 years with the expEDIum Claims Portal"

Comments: We have been using the expEDIum Claims Portal for 5 years. The overall impression we have is that it is a great product. Siva and his team continue to do a good job at keeping the wheels turning. One advantage with having them off site is that if something needs to be done after hours, when we get back the next morning it is usually done. But the contrary is true as well, if something breaks it may take a few hours to get a hold of them. But we have found that we have been down very little. They have the expertise to handle what ever comes. Also, we were able to downsize our IT staff and still be more than operational.

  • Reviewer Source 
  • Reviewed on 2013/11/30
Jessica L.
Software Analyst
Computer Software, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2019/02/01

"expEDIum is great !! Definitely Recommend "

Comments: It makes my job as a biller/coder 100 times easier and that is all I could ever ask for in a RCM software!

Pros: I love how easy and user friendly the software is. I also like that it is a web based application, so I am able to access it from anywhere! The UI is great and the workflow is easy!

Cons: I honestly could not think of something that I do not like about the software.

  • Reviewer Source 
  • Reviewed on 2019/02/01