What Is Mindbody?

Mindbody business management software elevates your client experience, from “Hello” to “See you Tuesday!” Step up to seamless online booking, automated marketing, integrated payment processing, and robust reporting. Set your brand apart with a customized app and stop missing calls (and clients) with an AI-powered front desk. Turn new leads into loyal customers with integrated lead management. Save time and give clients the wow-worthy experience they deserve. Schedule your free demo today.

Who Uses Mindbody?

Fitness, beauty, and wellness businesses wanting to provide the best customer experience possible from browsing to booking and beyond.

Where can Mindbody be deployed?

Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile)

About the vendor

  • Mindbody
  • Located in New York, US
  • Founded in 2000
  • Phone Support
  • 24/7 (Live rep)

Countries available

Andorra, Australia, Austria, Bulgaria, Canada and 34 others

Languages

English

About the vendor

  • Mindbody
  • Located in New York, US
  • Founded in 2000
  • Phone Support
  • 24/7 (Live rep)

Countries available

Andorra, Australia, Austria, Bulgaria, Canada and 34 others

Languages

English

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Features of Mindbody

  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • CRM
  • Calendar Management
  • Calendar Sync
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Confirmation/Reminders
  • Contract/License Management
  • Customer Database
  • Customizable Forms
  • Data Import/Export
  • Dues Management
  • EMR/EHR
  • Electronic Payments
  • Email Marketing
  • Employee Management
  • Employee Scheduling
  • Event Management
  • Financial Management
  • Fitness Plan
  • For Barbershops
  • For Dance Studios
  • For Martial Arts
  • For Medical Spas
  • For Physical Therapy
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Gift Card Management
  • Group Reservations
  • Group Scheduling
  • HIPAA Compliant
  • Inventory Management
  • Item Management
  • Loyalty Program
  • Marketing Automation
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile App
  • Multi-Location
  • Online Booking
  • Online Payments
  • Online Registration
  • Payment Processing
  • Payroll Management
  • Point of Sale (POS)
  • Practice Management
  • Progress Notes
  • Purchase Order Management
  • Real-time Scheduling
  • Recurring Appointments
  • Reminders
  • Retail Inventory Management
  • SOAP notes
  • Sales Reports
  • Scheduling
  • Social Media Integration
  • Staff Management
  • Student Management
  • Team Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Treatment Planning
  • Visitor Management
  • Website Integration
  • eCommerce Management

Mindbody Alternatives

Automate your client bookings, cancellations, reminders & payments using the worlds friendliest online scheduling software. Learn more about Acuity Scheduling
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Membership management software for boutique fitness studios that handles scheduling, POS, social referrals, and more!
The massage profession's most popular practice management software to simplify and grow a massage therapy and bodywork business
Zendesk provides the complete customer service solution that’s easy to use and scales with your business.
A FREE booking management platform which lets you manage your business hassle free and is packed with effective and powerful features.
Organizers of events of all sizes use Eventbrite to power their live experience.
Level up with Zenoti, the all-in-one software solution for beauty, wellness, and fitness brands, trusted by 20,000+ businesses.
EZFacility's all-in-one management software will centralize and streamline your health, fitness, or sports facility's operations!
Experience the most intuitive CRM in the world. Foster customer relationships without expensive add-ons and complex interfaces.
Cloud-based booking software that helps businesses with appointment scheduling and reservations.
End-to-end client experience platform built for small businesses.

Reviews of Mindbody

Average score

Overall
4,0 (2 298)
Ease of Use
3,8 (2 298)
Customer Service
3,8 (2 298)
Features
3,9 (2 298)
Value for Money
3,6 (2 298)

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1 000
  • >1 001
Garrett E.
Garrett E.
CIO in US
Verified LinkedIn User
Hospital & Health Care, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Learn It and Use It

5,0 3 years ago

Pros:

I can not state more clearly that Mindbody is the leader in what they do. They have their faults because of the way it was designed originally but they are working on those every day but no system on the market is better. I have a feeling that a couple years from now, they be much larger than what they even are now.

Cons:

the old design structure of the base platform could use some updates, which they are aware of

Heather S.
Owner in US
Performing Arts, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

The best

5,0 5 days ago New

Comments: Love the application and cannot run my business without it!

Pros:

The ease of setting up your studio as an admin is very clear from the moment you go live. Control over price, schedule, policies is easy.

Cons:

As a consumer, the app and the online website to book, pay and communicate is not as easy to use as other apps. If Mindbody perfects the one button per page idea, it would flow better.

Jana W.
Director of Operations in US
Health, Wellness & Fitness, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Good value for the price

3,0 5 days ago New

Comments: A seven year journey.. we are pretty comfortable with the system at this time. We added advanced marketing suite three years ago.

Pros:

Multifunction platform that addressed all aspects of our business.

Cons:

Online bookings, the return process for retail, changing class times for one class (you have to cancel and rebook), pm we have frequent cases where things freeze and we have delays printing a receipt, retail is a bit clunky having to add every item manually rather than it just scanning and automatically being entered.

Laurinda L.
Marketing in US
Marketing & Advertising, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Peace of Mind

5,0 2 months ago New

Comments: Very comprehensive. There are different tier levels that offer more features as your business grows.

Pros:

More than just scheduling software. It's end-to-end with marketing tools, a CRM and POS capabilities.

Cons:

Would prefer to be able to create a branded app in-house rather than outsource through Mindbody.

Natalie N.
Manager in Canada
Health, Wellness & Fitness, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source

Generally great but missing key components

4,0 6 days ago New

Comments: Hit or miss

Pros:

You can do many things. I also like the ability to get to support easy.

Cons:

Family accounts are a must, bugs are not fixed before rolling out new additions or even updated software, campaigns need to be easier to manipulate, contact logs are important and were taken away with mindbody experience, issues with staff logins with mindbody experience, no option to opt out of new features if they're not optimized, martial arts belts should be able to be manipulated to change the name