What Is Mindbody?
Mindbody business management software elevates your client experience, from “Hello” to “See you Tuesday!” Step up to seamless online booking, automated marketing, integrated payment processing, and robust reporting. Set your brand apart with a customized app and stop missing calls (and clients) with an AI-powered front desk. Turn new leads into loyal customers with integrated lead management. Save time and give clients the wow-worthy experience they deserve. Schedule your free demo today.
Who Uses Mindbody?
Fitness, beauty, and wellness businesses wanting to provide the best customer experience possible from browsing to booking and beyond.
Where can Mindbody be deployed?
Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile)
About the vendor
- Mindbody
- Located in New York, US
- Founded in 2000
- Phone Support
- 24/7 (Live rep)
Languages
English
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About the vendor
- Mindbody
- Located in New York, US
- Founded in 2000
- Phone Support
- 24/7 (Live rep)
Languages
English
Mindbody videos and images
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Features of Mindbody
Mindbody Alternatives
Reviews of Mindbody
Garrett E.
Alternatives Considered:
Learn It and Use It
Pros:
I can not state more clearly that Mindbody is the leader in what they do. They have their faults because of the way it was designed originally but they are working on those every day but no system on the market is better. I have a feeling that a couple years from now, they be much larger than what they even are now.
Cons:
the old design structure of the base platform could use some updates, which they are aware of
Heather S.
The best
Comments: Love the application and cannot run my business without it!
Pros:
The ease of setting up your studio as an admin is very clear from the moment you go live. Control over price, schedule, policies is easy.
Cons:
As a consumer, the app and the online website to book, pay and communicate is not as easy to use as other apps. If Mindbody perfects the one button per page idea, it would flow better.
Jana W.
Good value for the price
Comments: A seven year journey.. we are pretty comfortable with the system at this time. We added advanced marketing suite three years ago.
Pros:
Multifunction platform that addressed all aspects of our business.
Cons:
Online bookings, the return process for retail, changing class times for one class (you have to cancel and rebook), pm we have frequent cases where things freeze and we have delays printing a receipt, retail is a bit clunky having to add every item manually rather than it just scanning and automatically being entered.
Laurinda L.
Alternatives Considered:
Peace of Mind
Comments: Very comprehensive. There are different tier levels that offer more features as your business grows.
Pros:
More than just scheduling software. It's end-to-end with marketing tools, a CRM and POS capabilities.
Cons:
Would prefer to be able to create a branded app in-house rather than outsource through Mindbody.
Natalie N.
Generally great but missing key components
Comments: Hit or miss
Pros:
You can do many things. I also like the ability to get to support easy.
Cons:
Family accounts are a must, bugs are not fixed before rolling out new additions or even updated software, campaigns need to be easier to manipulate, contact logs are important and were taken away with mindbody experience, issues with staff logins with mindbody experience, no option to opt out of new features if they're not optimized, martial arts belts should be able to be manipulated to change the name
