--- description: Learn more about Mindbody price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Mindbody Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Calendaring Software](/directory/32297/calendar/software) > [Mindbody](/software/40229/mindbody) # Mindbody Canonical: https://www.capterra.co.za/software/40229/mindbody Page: 1 / 121\ Next: [Next page](https://www.capterra.co.za/software/40229/mindbody?page=2) > Mindbody wellness business management software keeps your calendar full and organized, attracts new clients, and grows your revenue. > > Verdict: Rated **4.0/5** by 2990 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Mindbody? Mindbody is used by yoga and Pilates studios, gyms, dance studios, wellness centers, spas, massage therapists, physical therapists, hair salons, barbershops, lash salons, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 2990 Reviews | | Ease of Use | 3.9/5 | Based on overall reviews | | Customer Support | 3.8/5 | Based on overall reviews | | Value for Money | 3.6/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Mindbody - **Location**: New York, US - **Founded**: 2000 ## Commercial Context - **Starting Price**: US$99,00 - **Pricing model**: Flat Rate - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) - **Supported Languages**: Arabic, Brazilian Portuguese, Chinese, Czech, Danish, Dutch, English, European Portuguese, French, German, Greek, Hebrew, Italian, Japanese, Norwegian, Russian, Slovenian, Spanish, Traditional Chinese - **Available Countries**: Andorra, Australia, Austria, Bahrain, Bulgaria, Canada, Croatia, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong SAR China, Iceland, Ireland, Israel, Italy, Kuwait and 23 more ## Features - Appointment Management - Appointment Scheduling - Attendance Management - Attendance Tracking - Automated Scheduling - Billing & Invoicing - Booking Notes - Calendar Management - Calendar Sync - Class Management - Class Scheduling - Client Database - Client Management - Client Portal - Confirmations/Reminders - Credit Card Processing - Customer Database - Customer Support - Customizable Templates - Debit/Credit Card Processing - Employee Management - Event Management - Fitness Plan - For Barbershops - For Gyms - For Medical Spas - For Physical Therapy - For Salons and Spas - For Yoga/Pilates Studios - Group Reservations - HIPAA Compliant - Member Communication - Member Database - Member Directory - Member Types - Membership Management - Membership Renewals - Mobile Access - Mobile App - Online Booking - Online Payments - Online Registration - Payment Processing - Real-time Scheduling - Recurring Appointments - Reminders - SOAP notes - Student Management - Team Management - Website Integration ... and 35 more features ## Integrations (39 total) - ABC Trainerize - ActiveCampaign - Appy Pie - AskNicely - Bench - Birdeye - ClassPass - Cloutly - Constant Contact - DailyStory - Demandforce - Edge - Emma by Marigold - Equifax - Gleantap ... and 24 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Calendaring Software](https://www.capterra.co.za/directory/32297/calendar/software) ## Related Categories - [Salon Software](https://www.capterra.co.za/directory/30028/salon/software) - [Online Booking Systems](https://www.capterra.co.za/directory/20032/reservations/software) - [Membership Management Software](https://www.capterra.co.za/directory/20045/membership-management/software) - [Scheduling Software](https://www.capterra.co.za/directory/30087/scheduling/software) - [Club Management Software](https://www.capterra.co.za/directory/30215/club-management/software) ## Alternatives 1. [Vagaro](https://www.capterra.co.za/software/153752/vagaro) — 4.7/5 (3634 reviews) 2. [Goldie](https://www.capterra.co.za/software/1036086/goldie) — 4.8/5 (1153 reviews) 3. [Acuity Scheduling](https://www.capterra.co.za/software/128285/acuity-scheduling) — 4.8/5 (5745 reviews) 4. [GlossGenius](https://www.capterra.co.za/software/174830/glossgenius) — 4.8/5 (348 reviews) 5. [Jobber](https://www.capterra.co.za/software/127994/jobber) — 4.6/5 (1456 reviews) ## Reviews ### "Great booking systym" — 5.0/5 > **Dima** | *04 August 2025* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: Once you are trained on it you will feel it is user friendly and there is always updates being posted > > **Cons**: ClupPasses ... it depreciate our service as a botique pilates studio i am not a fan and i am also not happy the other studio in your aria being promoted on the app and to your clients. > > In general it is good. I Love the branded app they creatd for us i was not happy to be charged for it before it was up and running paid two month fees. Apple do take thier sweet time responding to each ticket and then you end up waiting while paying for an app that is not in use yet. ----- ### "Great Support and Reliable Features" — 4.0/5 > **Ali** | *14 November 2025* | Health, Wellness & Fitness | Recommendation rating: 6.0/10 > > **Pros**: It is very reliable for appointment scheduling and client management. The mobile app makes it easy for our clients to book and cancel sessions, and the automated reminders help reduce no-shows. Integrations like payments, reporting, and staff scheduling are all in one place, which keeps operations organized. Customer support has also improved over the past year, and most issues are resolved quickly. Another significant advantage is that MINDBODY’s POS payment processing fees are notably lower than those of many competitors, helping us keep overall operating costs down. > > **Cons**: The mobile app lacks many essential features and options, so I often need to use my laptop to complete even simple tasks. Many day-to-day management tools aren’t fully accessible on mobile devices, so they're not ideal for working on the go. Another limitation is the waiver system. MINDBODY only allows for one standard liability waiver at initial sign-up. Since our studio offers multiple services, including injectables and other wellness treatments, we need separate waivers, and manually managing them adds extra work. Improving mobile functionality and expanding waiver options would make a big difference for business owners and staff. > > MINDBODY reliably handles our scheduling, client management, and payments in one place. It works well for our daily operations, and their customer support has been great. The mobile app and some interfaces still need improvement. ----- ### "Beware Before You Sign A $1200, 1 Year Contract, Their Sales People Appear To Be On Commission\!" — 1.0/5 > **Jonathon** | *23 January 2026* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: Mindbody is used throughout the fitness industry. Customers will go on Mindbody to find local gyms, yoga studios, etc... > > **Cons**: The salesman who sold me my subscription wasn't honest and straightforward with me. Customer service is painfully slow. > > Please be careful when dealing with Mindbody, you are signing a year long contract and if they give you the impression that you can get out of it, I'm proof that you can't. You'll talk to a nice, professional person during your first phone call who (at least in my case) will tell you what you want to hear in order to sign the contract. Once I started getting into the set up, I started to realize that it was an extremely long process (onboarding can take up to 8 weeks) and that I wasn't going to get what I thought I would and that it takes a painfully long time to get answers. I tried to cancel but they won't let me. On that first phone call, when I asked about cancelling if things didn't go well, Sam (sales rep) made it seem like if I tried to cancel then they would give me a sales pitch but eventually would let me out of my contract which isn't true. I filed a BBB complaint that they never responded to, which in all of the reviews I've left in my lifetime on BBB, no American company has failed to respond. Btw, my BBB complaint requesting termination of my contract was 8 days after I signed my contract with Mindbody, so it's not like I used them for 5 months. I haven't scheduled a single customer with them or had a single onboarding session with them. You may be reading this wondering why I signed a contract for something I didn't totally understand, that's because it's way too complicated to understand up front. Just think about it, Mindbody onboarding can take up to 2 months before you can fully use it, it's that complicated. What are the chances you're going to understand everything during the initial sales call. You have to pay for a year ($1200), and then get into the system to understand everything, which once again, takes a very long time. And I just did a Google search, it appears their sales staff make commission, which imo incentivizes this behavior. ----- ### "Mind Body review from a Senior Living Community" — 5.0/5 > **Zachary** | *02 March 2026* | Recreational Facilities & Services | Recommendation rating: 8.0/10 > > **Pros**: The analytics breakdowns are very helpful. I have appreciated AI chat for quick assistance with finding where to access or change little things on the site. The simple check in app for class attendees works well for my fitness center. > > **Cons**: On our branded app had some changes made with an update (we did not choose this). This removed some of the most important features for my community (heartrate tracking). Two factor authentication was also installed. I see the need for online security, but I work in a retirement community, and this update has kept nearly all of our folks from using our branded app. We used to be able to log people into a tablet and let them track their workout with a heart rate monitor. > > Mindbody has provided valuable analytics for my community. As we move forward with offering new services, MB already has the ability to schedule them and track payments. I also feel that we are only using a small portion of what MB is capable of. ----- ### "Mindbody, when you take the good with the bad it costs a lot." — 5.0/5 > **Julie** | *11 November 2025* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: The ability to add programs to help you get what you need done faster, especially not to miss phone calls. > > **Cons**: The cost is creeping up to the point where I need services like AI, so I do not miss calls while I teach. I have reached my maximum budget for fees, so I have to give up something else to obtain the services I need to be successful. > > I like the ease of managing with Mindbody, and the cost is less than an administrative assistant for sure, but I am a Gen Xer, and it does take time for me to process it easier in the long run. I like the integration of third-party apps, like Classpass. However, the cost of Classpass versus what we are paid for Classpass is not comparable to a client who drops in. We gain volume, but we don't get retention. The cost per session is way below what we can afford, to be honest. We may start to phase out Classpass because the volume doesn't make up for the cost we are losing from retention. Our business is Pilates, and we have to create continuity for clients to learn the whole concept of Pilates. A person who pops in for one session, often late, and with an idea of Pilates, but actually not Pilates. It takes away from the clients who commit to our studio for the continuity of the learning process. I know, we make room for the beginners, and we do really love beginners. It's just that the Classpassers don't seem interested in the concept of Pilates; they want a workout. I am a people pleaser by nature, so I try and our instructors try to pull them in, but they want bootcamp, and that isn't what we are doing. I feel terrible saying this, but we have moved on from the HIIT classes, the clients know they can get strong without the trending social media moves created for them to try in our and we are grateful for the highly popular Pilates. Often, the scenario is, we ask and provide opportunities for beginners to take introductory classes before joining a class in progress. However, they show up after class has started, without grip socks, and no body awareness-which is our forte, bring the newbies on, but please, when we let our Classpassers know we start on time, that means they need to be early enough to get situated before class starts. We have lost regulars because we look unorganized. So, we are seriously considering stopping our partnership with Classpass. Despite the volume we have to consider, we can't take a price decrease; we have to not accept that we have to decrease our prices to accommodate a program run by billionaires. We are barely thousandaires and we are not able to decrease the delivery of our process when the program wants us to reduce our prices. When I go to the store, I see the price and I pay it, but for some reason, Pilates, Fitness, Yoga, we are all asked to reduce our prices when we pay thousands and put in hundreds hours of training to provide a high-quality service to people. I will never understand how people ask us to devalue our time and service when others are not asked. ----- Page: 1 / 121\ Next: [Next page](https://www.capterra.co.za/software/40229/mindbody?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/40229/mindbody) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data