SAP Concur

Who Uses SAP Concur?

Our customers range from small businesses to the Fortune 500. We have the spend management solutions you need today, and can grow with your business tomorrow and beyond.

What Is SAP Concur?

SAP Concur takes companies of all sizes and stages beyond automation to a completely connected spend management solution encompassing travel, expense, vendor invoice, compliance and risk. Our global expertise, industry-leading innovation and dynamic ecosystem of diverse partners and applications unlock powerful insights that help businesses reduce complexity and see spending clearly, so they can manage it proactively.

SAP Concur Details

SAP

https://www.sap.com/products/crm.html

Founded 1999

SAP Concur Software - SAP Concur Mobile App
SAP Concur Software - Analytics from SAP Co
SAP Concur Software - Concur desktop
SAP Concur Software - Tablet
SAP Concur Software - Mobile receipt capture
SAP Concur video
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SAP Concur Software - SAP Concur Mobile App - thumbnail
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SAP Concur Software - Mobile receipt capture - thumbnail

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Free Version

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Free Trial

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SAP Concur deployment and support

Support

  • Email/Help Desk
  • Knowledge Base
  • Phone Support
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Mac (Desktop)
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training

  • Live Online
  • Webinars
  • Documentation
  • Videos

SAP Concur Features

  • API
  • Access Controls/Permissions
  • Accounting
  • Accounts Payable
  • Accounts Receivable
  • Activity Dashboard
  • Activity Tracking
  • Approval Process Control
  • Audit Management
  • Audit Trail
  • Automatic Billing
  • Bank Reconciliation
  • Billing & Invoicing
  • Budgeting/Forecasting
  • CPA Firms
  • Compliance Management
  • Credit Card Processing
  • Document Storage
  • Expense Claims
  • Expense Tracking
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • For Government
  • Fund Accounting
  • General Ledger
  • Income & Balance Sheet
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Mobile Access
  • Multi-Currency
  • Multi-Location
  • Nonprofits
  • Order Management
  • Payroll Management
  • Project Accounting
  • Project Management
  • Projections
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Receipt Management
  • Recurring/Subscription Billing
  • Reminders
  • Sales Tax Management
  • Status Tracking
  • Tax Management
  • Third Party Integrations
  • Workflow Management

View full list of Accounting Software

  • 1099 Preparation
  • ACH Payment Processing
  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Aging Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Audit Management
  • Audit Trail
  • Bank Reconciliation
  • Billing & Invoicing
  • Cash Flow Management
  • Cash Management
  • Check Writing
  • Compliance Management
  • Configurable Workflow
  • Customizable Reports
  • Data Extraction
  • Data Import/Export
  • Document Management
  • Document Storage
  • Duplicate Payment Alert
  • ERP
  • Electronic Funds Transfer
  • Electronic Payments
  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • Fraud Detection
  • General Ledger
  • Inventory Management
  • Invoice Management
  • Invoice Processing
  • Mobile Access
  • Multi-Currency
  • PO Reconciliation
  • Purchase Order Management
  • Real Time Data
  • Real Time Reporting
  • Receipt Management
  • Recurring Payments
  • Reporting & Statistics
  • Reporting/Analytics
  • Status Tracking
  • Supplier Management
  • Third Party Integrations
  • Vendor Management
  • Workflow Management

View full list of Accounts Payable Software

  • API
  • Account Reconciliation
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Approval Process Control
  • Audit Management
  • Audit Trail
  • Budgeting/Forecasting
  • Categorisation/Grouping
  • Compliance Management
  • Configurable Workflow
  • Corporate Card
  • Credit Card Management
  • Currency Conversion
  • Customizable Fields
  • Customizable Reports
  • Data Import/Export
  • ERP
  • Electronic Payments
  • Expense Claims
  • Expense Tracking
  • Financial Analysis
  • Fraud Detection
  • Invoice Management
  • Invoice Processing
  • Mileage Tracking
  • Mobile Access
  • Mobile Receipt Upload
  • Multi-Currency
  • Policy Management
  • Projections
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Reimbursement Management
  • Reminders
  • Reporting & Statistics
  • Single Sign On
  • Spend Analysis
  • Spend Control
  • Third Party Integrations
  • Time & Expense Tracking
  • Timesheet Management
  • Workflow Management

View full list of Expense Report Software

  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Approval Process Control
  • Approval Workflow
  • Audit Management
  • Audit Trail
  • Billing & Invoicing
  • Budget Control
  • Budgeting/Forecasting
  • Categorisation/Grouping
  • Compliance Management
  • Configurable Workflow
  • Credit Card Management
  • Customizable Reports
  • Data Import/Export
  • ERP
  • Expense Claims
  • Expense Tracking
  • Financial Management
  • Invoice Management
  • Invoice Processing
  • Multi-Currency
  • Prepaid Cards
  • Procurement Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Reimbursement Management
  • Reminders
  • Reporting & Statistics
  • Requisition Management
  • Rules-Based Workflow
  • Spend Analysis
  • Spend Control
  • Supplier Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Transaction History
  • Vendor Management
  • Workflow Management

View full list of Spend Management Software

  • API
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Approval Process Control
  • Approval Workflow
  • Billing & Invoicing
  • Booking Management
  • Budget Control
  • Categorisation/Grouping
  • Compliance Management
  • Credit Card Management
  • Customizable Reports
  • Dashboard
  • Dashboard Creation
  • ERP
  • Electronic Payments
  • Employee Self Service
  • Expense Claims
  • Expense Tracking
  • Financial Analysis
  • Invoice Management
  • Mobile Access
  • Multi-Currency
  • Multi-Language
  • Online Booking
  • Policy Management
  • Promotions Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Alerts
  • Real-time Updates
  • Receipt Management
  • Reimbursement Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Restriction Management
  • Single Sign On
  • Spend Analysis
  • Spend Control
  • Supplier Management
  • Third Party Integrations
  • Travel Management
  • User Management
  • Vendor Management
  • Workflow Management

View full list of Travel Management Software

SAP Concur Alternatives

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SAP Concur Reviews

Read all reviews

Overall rating

4,2/5

Average score

Ease of Use 4
Customer Service 3,9
Features 4,1
Value for Money 4

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Daniel L.
Daniel L.
Clinical IT Consultant II/ Project Manager
Medical Devices, 1 001-5 000 Employees
Used the Software for: 6-12 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 2019/12/03

"SAP Concur"

Comments: overall, I really think this product is great and a huge improvement from our previous tool.

Pros: it is easy to upload receipts and match to my expenses, either via image or pdf document.
the mobile app is a life saver for someone that has trouble with keeping receipts.

Cons: My only complaint is that you can't apply the same image to multiple expenses. This is especially frustrating when you have to split an expenses.

  • Reviewer Source 
  • Reviewed on 2019/12/03
Lashundra C.
District manager
Financial Services, 1 001-5 000 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2019/11/26

"Concur for travel expense"

Comments: Being able to load receipts and not having to keep up with them. Recently we have added tripit to it. To make our travel booking easier. It had truly been a great asset to our company.

Pros: We use to have to do our expense Report by hand but now with concur the process is done in no time.

Cons: The mileage tracker in my opinion still needs a little work.

  • Reviewer Source 
  • Reviewed on 2019/11/26
Verified Reviewer
Researcher
Information Technology & Services, 10 000+ Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2021/09/07

"Easy to use and a great phone app"

Comments: Total peace of mind when it comes to reimbursement of charges on my company travel card and purchasing card.

Pros: I would say my company made a good choice with SAP Concur for expense reporting.
1) Since it is so well integrated with the company policy, I am only given options for airlines, rental cars and hotel that the company approves. All I need to do to book is simply click.
2) All receipts can be easily be tracked. The phone app is so convenient that I just take a picture of the receipt, for say a meal, and it stores it for me to attach to a line item on my expense report later.
3) It is also integrated with the bank that issues the corporate card or the company travel card that expenses on my bank statement are automatically identified and transferred to my Concur account for me to view and append to my expense report.
4) The report filling itself is very simple and easy to understand and doesn't take too much time.

Cons: The only thing I can say that could improve is some menu options may not be exhaustive or may have multiple correct options. For example, one discrepancy I had in the past was, it was not clear to me under which category my expense fell under. However, this was such a minor issue that all I had to do was just switch it to the right category after advice from the accounting department. The expenditure in this case was related to conference related registration fee.

  • Reviewer Source 
  • Reviewed on 2021/09/07
Verified Reviewer
Operations Manager
Wholesale, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 2018/12/29

"High Tech, Dissappointing progress recently"

Comments: Started out strong, but the company’s work quality and responsiveness have dropped the last few years. The new changes are getting to a point of being comically bad.

Pros: We selected this for the integration to company card, the ease of tracking, creating, and approving expenses. It has done all of those very well. It helped us out greatly as a small company trying to manage company cards for over half the company. The pricing model is small business friendly and helps it retain value for almost any business that has started with it.

Cons: Since SAP has purchased them the user experience has gone down hill and is starting to plummet. The latest update is due to be forced on users first quarter this year. It is terrible, not a single redeeming feature and a huge step backwards for user experience. It is very error prone, makes viewing and accessing information almost impossible, and is single handled the worst change I have been seen implemented on an interface. The backend is a hybrid now of multiple peoples designs and many areas of the software seem “partially updated”. Four years ago you could teach to a new users, even admins, in under an hour or so, today everything takes a lot longer and every area has errors in the interface. The list of 3rd party ERPs it integrates to has not significantly changed in 4 years. There is still no automatic way for it to handle company card reconciliation with a statement and the best support is the sales team. That means to get a problem fixed you have to have someone pitch you on spending more, then if you can get them to understand that the product doesn’t work, you might get a call back within a month from support. If you try submitting your own issue, just don’t expect help. I’d honestly be fine with that, if it wasn’t there bill in china shop meant sloth in making UI changes. There is so much half done work, it really disappoints me on whether or not the service will remain usable in the future.

  • Reviewer Source 
  • Reviewed on 2018/12/29
Renaud M.
chief commercial officer
Medical Devices, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 2021/06/17

"Good overall solution"

Comments: Good overall experience. system is used for expense tracking as well as online booking

Pros: Relatively easy to use and very comprehensive set of feature. Easy integration with other vendor apps (hotels airlines etc)

Cons: Very expensive and not always adapted to smaller companies. Product support not always top notch and not very flexible. Very little room for customization. Very US centric.

  • Reviewer Source 
  • Reviewed on 2021/06/17