4 / 5 1 review

Average Ratings

1 review
  • 4 / 5
  • 3 / 5
    Ease of Use
  • 5 / 5
    Customer Service
  • Features
  • Value for Money

Product Details

  • Starting Price
  • Deployment
    Installed - Mac
  • Support
    24/7 (Live Rep)
    Business Hours

Vendor Details

  • CBRE
  • Founded 1989

About This Software

CrossForm is a comprehensive maintenance management tool designed to track work orders from inception to final resolution. Capabilities include: Dispatching demand and preventive maintenance requests, asset and inventory management, convenient web interfaces, reporting, and wireless/mobile solutions. Tenants have access to a secure online portal for submitting work requests, viewing order status, and providing feedback. Reduce costs, increase customer satisfaction, and enhance communication.

  • Asset Management
  • Asset Tracking
  • Billing & Invoicing
  • Calibration Management
  • Call Center Management
  • Commercial Properties
  • Contract Management
  • Customer Database
  • Dispatch Management
  • Electronic Signature
  • Equipment Management
  • Facility Scheduling
  • Incident Management
  • Inspection Management
  • Inventory Control
  • Job Management
  • Key & Lock Management
  • Maintenance Tracking
  • Mobile Access
  • Planning Calendar
  • Predictive Maintenance
  • Preventive Maintenance
  • Purchasing
  • Quotes / Estimates
  • Residential Properties
  • Room Scheduling
  • Routing
  • Scheduling
  • Schools
  • Service History Tracking
  • Space Planning
  • Technician Management
  • Vendor Management
  • Visitor Management
  • Work Order Management

CrossForm Latest Reviews

Automatically translated. Show original review

Crossform - First and Goal, Inc.

3 / 5
Ease of Use
5 / 5
Customer Support
Value for Money

Comments: Great program and great people. The people at Mainstream seem to really care about their product and it's success at our facility. We like the timely reporting feature of Crossform, and the Client Request System has greatly enhanced our customer service.

Pros: Crossform has many features and ways to customize the program, which is nice and beneficial. The folks at Mainstream are very helpful, friendly and supportive; they saw our project through and handled every one of our concerns and frustrations in a very professional and timely manner. The Client Request System was implemented pretty seamlessly. This has really streamlined our operation.

Cons: The transition to the program was very difficult for our team. We had a difficult time getting up to speed on the program and that, coupled with many technical errors was very frustrating. Now that we have been through the experience, we have learned a lot.