--- description: Learn more about Denticon price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Denticon Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Dental Software](/directory/20027/dental/software) > [Denticon](/software/35009/denticon) # Denticon Canonical: https://www.capterra.co.za/software/35009/denticon Page: 1 / 6\ Next: [Next page](https://www.capterra.co.za/software/35009/denticon?page=2) > Grow and scale with an all-in-one, cloud-based practice management solution. Centralized data with secure access anywhere, anytime. > > Verdict: Rated **4.5/5** by 117 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Denticon? DSOs, multilocation group dental practices, and solo dental practices looking to centralize, scale, and grow. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 117 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Planet DDS - **Location**: Newport Beach, US - **Founded**: 2003 ## Commercial Context - **Starting Price**: US$750,00 - **Pricing model**: Flat Rate - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - 2D Drawing - 3D Imaging - Access Controls/Permissions - Appointment Management - Billing & Invoicing - Charting - Claims Management - Client Management - Confirmations/Reminders - DICOM Modality Worklist - Data Import/Export - HIPAA Compliant - Image Analysis - Imaging and X-rays - Medical Billing - Multi-Location - Patient Management - Patient Records Management - Progress Notes - Records Management - Reporting & Statistics - Treatment Planning ## Integrations (10 total) - Adit - Birdeye - Demandforce - EasyRx - Global Payments Integrated - Jarvis Analytics - LeadSigma - LocalMed - Overjet - RevenueWell ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Dental Software](https://www.capterra.co.za/directory/20027/dental/software) ## Related Categories - [Dental Software](https://www.capterra.co.za/directory/20027/dental/software) - [Dental Imaging Software](https://www.capterra.co.za/directory/31176/dental-imaging/software) - [Dental Charting Software](https://www.capterra.co.za/directory/31260/dental-charting/software) - [Business Management Software](https://www.capterra.co.za/directory/30532/business-management/software) - [Radiology Software](https://www.capterra.co.za/directory/30748/radiology/software) ## Alternatives 1. [CareStack](https://www.capterra.co.za/software/176206/carestack) — 4.8/5 (190 reviews) 2. [BestoSys](https://www.capterra.co.za/software/144398/bestosys) — 4.8/5 (293 reviews) 3. [Curve Dental](https://www.capterra.co.za/software/98688/curve-dental-hero) — 4.4/5 (285 reviews) 4. [Adit](https://www.capterra.co.za/software/208534/adit) — 4.7/5 (270 reviews) 5. [Practice-Web](https://www.capterra.co.za/software/48192/practice-web-dental) — 4.9/5 (115 reviews) ## Reviews ### "Denticon Dental Practice Management" — 2.0/5 > **Michael** | *25 April 2024* | Medical Practice | Recommendation rating: 1.0/10 > > **Pros**: Cloud eliminates maintenance but at a cost > > **Cons**: Inconsistent, expensive with frequent cost increases, poor xray integration and worthless support... > > Fair to poor with poor support, customer service. ----- ### "Good and should be getting better..." — 4.0/5 > **Todd** | *10 April 2026* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: The setup is straight forward, and their integrations work extremely well. XVWeb is my favorite product and their conversion tool is rock solid. > > **Cons**: User provisioning is good for single practice or small group practices. No current way to bulk import from Denticon itself however, they are supposedly working on a solution. API are limited to customer access but that is also being upgraded with the new DentalOS release. > > I've been working with PlanetDDS for 7 years now and converted around 250 practices from various Practices management systems and around 50TB of x-rays to XVWeb and more to come. They are great to work with and I like what I'm seeing in the roadmap. Lots of AI integrations, more robust API's and Cloud 9 integration for Ortho. ----- ### "Lacks SUPPORT" — 1.0/5 > **Mandy** | *14 November 2025* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: seemed intuitive and easy to work with at first it seemed comprehensive and being cloud based made it attractive BUT.... > > **Cons**: Very poor support. The technical staff appears uninformed, resulting in a complete waste of time. The level of bureaucracy is excessive—endless ticket submissions and constant back-and-forth emails with people who seem to have nothing to do but sit at a desk. It’s as if they’ve forgotten that many of us are actively working and providing patient care, not engaging in pointless email chains that resolve nothing. > > The quality of this company has deteriorated significantly over the past two years. They continue acquiring one useless add-on company after another, overwhelming users with unnecessary features while failing to address core system stability. Meanwhile, we’re dealing with system crashes, disappearing charts, and a support team that clearly has no grasp of what is happening behind the scenes. It is incredibly frustrating to work with them. Perhaps there is one knowledgeable person in the entire organization—someone who is never available—but 99% of the time you are routed to support staff who are shockingly uninformed and unable to resolve even basic issues. Their support is an absolute joke, and the lack of competence is unacceptable. ----- ### "Strong Meh Overall" — 2.0/5 > **david** | *22 October 2025* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: Cloud based but... there are a lot of other options that accomplish this. It did work okay with RevenueWell and I did like their payment system Denticon Pay. > > **Cons**: Dated design, not comprehensive, buggy, had to use multiple workarounds to do simple tasks. Some work tasks were impossible to accomplish. For instance, if a patient needed to be moved to their own account (a child or a divorce for instance), their entire chart had to be remade, everything re-charted, etc. None of their history transferred and there was no way to accomplish this. Sending reminders through RevenueWell you had to manually remove every single block in the schedule - it thought they were appointments. Just overall a very very clunky product. Also, transferring away from them has been a nightmare. The new software platform is great but getting someone to respond at Denticon that will help facilitate a transition away is a nightmare. They have no single centralized agent to assist with transitioning, you have to submit help tickets that you may or may not receive a response to. At least pulling your general data is streamlined with an automated process but good luck with all your imaging, setting cancellation dates, getting info on fees, etc. > > Pretty meh to generally poor overall. We switched, primarily because they keep you on a fixed % increase in monthly fees but then once we started looking around we realized how poor the overall platform is. It is like it was designed in 1992 at the advent of the internet and nobody has decided to do a refresh since. ----- ### "Good overall, working through bugs" — 5.0/5 > **Natashia** | *09 April 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: My favorite part was hearing what updates and new products are coming down the pipeline. It feels like once the bugs are ironed out, we’ll be able to maximize utilization. > > **Cons**: There are many bugs and issues going around specifically with DPC and the reasons or responses were not helpful. Seems to just be something being worked on. > > Overall, I’m a fan of the platform. I feel the new products and updates that are coming out are truly advancements. I do however feel that products are released without being fully vetted for bugs. This tends to truly impact the offices. As far as value, we are an organization truly attempting to use Denticon in its entirety. Some products feel like an upgrade such as MyTooth which is difficult to justify the cost when it should be part of DPC. Overall, we enjoy working with the platform. ----- Page: 1 / 6\ Next: [Next page](https://www.capterra.co.za/software/35009/denticon?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/35009/denticon) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data