
Who Uses Constant Contact?
Constant Contact helps small businesses reach new audiences and drive more business in less time with easy-to-use email marketing automation tools, event management tools, surveys, & social campaigns.
What Is Constant Contact?
Whether you're looking to reach more customers, sell more products, or simply share your passion with the world, Constant Contact has all the tools, features and expert guidance you need to get online, and grow online, all in one place.
You've got this. You've got us.
Sign up now for a free 60-day trial of Constant Contact's online marketing platform.
Constant Contact Details
Constant Contact
http://www.constantcontact.com
Founded 1998











Constant Contact pricing overview
Constant Contact does not have a free version but does offer a free trial. Constant Contact paid version starts at US$20,00/month.
Starting Price
US$20,00/month
Pricing Details
Discounts available if prepaying for 6- or 12-month or for nonprofits.
Free Version
No
Free Trial
Yes
Constant Contact deployment and support
Support
- Business Hours
- Online
Deployment
- Cloud, SaaS, Web
- Mobile - iOS Native
- Mobile - Android Native
Training
- Live Online
- Webinars
- Documentation
Constant Contact Features
Email Marketing Software
- A/B Testing
- Auto-Responders
- CAN SPAM Compliance
- Customer Surveys
- Drip Campaigns
- Dynamic Content
- Event Triggered Email
- Image Library
- Landing Pages/Web Forms
- List Management
- Mobile Optimized Emails
- Reporting/Analytics
- Subscriber Management
- Template Management
- WYSIWYG Email Editor
Email Tracking Software
- A/B Testing
- Audience Segmentation
- Campaign Management
- Event-Based Notifications
- Location Tracking
- Team Management
Event Marketing Software
- Audience Segmentation
- Campaign Management
- Email Marketing
- Event Calendar
- Landing Pages / Web Forms
- Location-Based Marketing
- Reporting/Analytics
- Social Media Promotion
- Surveys & Feedback
- Website Management
Marketing Automation Software
- A/B Testing
- Analytics/ROI Tracking
- Customizable CTAs
- Drip Campaigns
- Dynamic Content
- Landing Pages/Web Forms
- Lead Scoring
- Sales Intelligence
- Search Marketing
- Segmentation
- Social Marketing
- Website Visitor Tracking
Social Media Marketing Tools
- Analytics
- Automated Publishing
- Contact Management
- Content Management
- Conversion Tracking
- Customer Targeting
- Keyword Filtering
- Multi-Account Management
- Post Scheduling
Survey Software
- Custom Survey URLs
- Data Analysis Tools
- Email Marketing
- Mobile Survey
- Offline Response Collection
- Question Branching
- Question Library
- Site Intercept Survey
- Skip Logic
- Supports Audio / Images / Video
Transactional Email Software
- A/B Testing
- Contact Database
- Dynamic Content
- Email Monitoring
- List Management
- Reporting/Analytics
- Spam Check
- Template Management
eCommerce Software
- CRM
- Data Security
- Email Marketing
- Inventory Management
- Kitting
- Mobile Access
- Multi-Channel Marketing
- Multi-Store Management
- Promotions Management
- Returns Management
- Reviews Management
- SEO Management
- Templates
Constant Contact Alternatives
More Constant Contact alternativesConstant Contact Reviews
Read all reviewsOverall rating
Average score

Robin I.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 2019/07/31
"Constant Contact helps me and my clients stay in touch and generate sales"
Comments: I've attended several Constant Contact classes, and as a result of what I learned, was able to set up a monthly e-magazine for a client that had 6000 recipients and between 5-10 paid advertisers each month. For another client, we set up a monthly email with coupons for returning customers that was very effective at generating repeat business. The data collection features have helped me and my clients grow our client databases. Another corporate client has used Constant Contact to send notifications and newsletters to their employees.
Pros: There are quite a few things to like about Constant Contact, including the number of available, local classes. The vast number of templates available make the process of setting up email campaigns fast and easy, as does having a library of graphics.
Cons: I've been very happy with Constant Content over the years. While there have been a few glitches, they were easily solved with help from customer service. There is always a representative available to help by chat or phone.
- Reviewer Source
- Reviewed on 2019/07/31

Akande D.
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Overall Rating4 /5
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Ease of Use3 /5
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Features & Functionality3 /5
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Customer Support4 /5
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Value for Money4 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 2020/03/11
"A simple and robust solution for Email marketing"
Comments: Constant Contact is a great solution for smaller organizations that have simple email marketing needs. They do what they do very well and offer a solution that is easy to learn and adopt within smaller organizations. I would definitely recommend it to small businesses or non-profits.
Pros: Constant Contact has a very clean interface and a dashboard that makes it easy to navigate and learn. When compared to other solutions like Mailchimp, I found Constant Contact to be more intuitive and simpler. Our client was able to adopt it quickly where they struggled with other solutions.
Cons: Constant Contact's List set up is not very robust and is somewhat limiting. Their email builder is very structured as well, which can be good for some, but can be difficult to navigate for more custom email builds or email builds that leverage dynamic content.
- Reviewer Source
- Reviewed on 2020/03/11
Joseph P.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 2021/01/23
"Constant Contact Connects Us"
Comments: Constant Contact makes it easy to connect with our base on a weekly basis. We send out a weekly newsletter, that is getting more and more noticed and our list is growing. It allows us to segment our list as we see fit, and if we have a question, there is alway a real person we can talk to.
Pros: The platform itself is really easy to use, but the thing I like most is the customer service. Sometimes you just need to be able to talk to an actual person, and with Constant Contact, you can do that.
Cons: Constant Contant pretty steadily adds features, so I don't think there's anything missing per se, but it would be nice if they added a way to cold-email businesses. It would also be able to do a re-send to non-openers that goes out immediately rather than days later.
- Reviewer Source
- Reviewed on 2021/01/23
Aaron S.
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Overall Rating3,5 /5
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Ease of Use3,5 /5
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Features & Functionality4 /5
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Customer Support3,5 /5
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Value for Money3,5 /5
-
Likelihood to Recommend
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 2016/08/30
"Great For Large Contact Base"
Pros: Constant Contact does a great job of managing multiple groups/list and lots of contacts. I've worked with clients who have a large customer base and Constant Contact allows managing large amounts of group/lists and allows you to manual remove unsubscribers and errors. They are rolling out a new version of their email builder, but the older version does allow custom css coding per block which really allows customizing their templates.
Cons: There are a lot of quirks within Constant Contact that I haven't seen in Mailchimp, specifically with using external links for photos and links. The actual editing of text and links within the email builder is quirky and has some issues. Also, the new search feature for previous emails is really slow and takes a long time to find previous emails unless you create folders for all your emails.
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 2016/08/30
Cheryle B.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 2020/12/09
"Review for Constant Contact"
Comments: Constant Contact has been a wonderful marketing tool and I have seen results. I love the ability to see who has opened my emails in real time, as I can immediately reach out to them while the contact is "hot".
Pros: Very user friendly, but the most important feature is their customer service. I always get a real person right away when I have a question or need support. Helpful templates were there when I first got started, and they continue to be available. Their email functionality allows me to tract my emails and see who opens it (all in real time).
Cons: I have been using this software for years, and I have no complaints. I am a one person business, with about 15,000 customers, so my database is not as robust as larger companies might need for marketing. I do not use Constant Contact for videos, slides, etc.
- Reviewer Source
- Reviewed on 2020/12/09