--- description: Learn more about NextGen Office price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: NextGen Office Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Cardiology EMR Software](/directory/32561/cardiology-emr/software) > [NextGen Office](/software/31268/nextgen-ambulatory-ehr) # NextGen Office Canonical: https://www.capterra.co.za/software/31268/nextgen-ambulatory-ehr Page: 1 / 53\ Next: [Next page](https://www.capterra.co.za/software/31268/nextgen-ambulatory-ehr?page=2) > NextGen Office is cloud-based EHR and practice management software aiding small practices in workflows, operations, and patient care. > > Verdict: Rated **4.0/5** by 1284 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses NextGen Office? An EHR/EMR solution designed for healthcare providers, medical billing companies, specialty practices, ambulatory practices, and telehealth providers. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 1284 Reviews | | Ease of Use | 3.9/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: NextGen Healthcare - **Location**: Irvine, US - **Founded**: 1994 ## Commercial Context - **Starting Price**: US$300,00 - **Pricing Details**: To receive accurate pricing information, contact NextGen directly. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Accounts Receivable - Appointment Management - Appointment Scheduling - Automated Scheduling - Automatic Transcription - Billing & Invoicing - Calendar Management - Care Plan Management - Charting - Claims Management - Claims Scrubbing - Claims Tracking - Coding Assistance - Compliance Tracking - Confirmations/Reminders - Data Discovery - Decision Support Software - Document Management - Drug Reference Database - E-Prescribing - EHR/EMR Integration - EMR/EHR - Electronic Claims - Email Reminders - For Medical Purposes - For Physical Therapy - For Podiatrists - Formulary Management - HIPAA Compliant - Initial Assessments - Medical Billing - Medical Terminology Database - Medication Alerts/Warnings - Medication Management - Mobile Access - Multi-Location - Online Scheduling - Patient Intake - Patient Portal - Patient Questionnaires - Patient Records Management - Patient Scheduling - Physician Scheduling - Reminders - Remote Treatment Planning - Reporting & Statistics - Reporting/Analytics - Speech Recognition - Telemedicine Software - Video Conferencing ... and 34 more features ## Integrations (2 total) - Doctible - InstaMed ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Cardiology EMR Software](https://www.capterra.co.za/directory/32561/cardiology-emr/software) ## Related Categories - [Cardiology EMR Software](https://www.capterra.co.za/directory/32561/cardiology-emr/software) - [Podiatry EMR Software](https://www.capterra.co.za/directory/32617/podiatry-emr/software) - [Electronic Medical Records Software](https://www.capterra.co.za/directory/20028/electronic-medical-records/software) - [Patient Scheduling Software](https://www.capterra.co.za/directory/33315/patient-scheduling/software) - [Medical Software](https://www.capterra.co.za/directory/20029/medical-practice-management/software) ## Alternatives 1. [Fusion](https://www.capterra.co.za/software/136876/pediatric-therapy-emr) — 4.3/5 (708 reviews) 2. [Carepatron](https://www.capterra.co.za/software/195467/care-patron) — 4.4/5 (858 reviews) 3. [ModMed](https://www.capterra.co.za/software/124590/ema) — 4.4/5 (369 reviews) 4. [Tebra](https://www.capterra.co.za/software/129169/tebra) — 3.9/5 (1380 reviews) 5. [Alleva](https://www.capterra.co.za/software/180899/alleva) — 4.5/5 (282 reviews) ## Reviews ### "NextGen Office Review for an integrated care model" — 4.0/5 > **Nicole** | *04 June 2026* | Hospital & Health Care | Recommendation rating: 5.0/10 > > **Pros**: Fairly simple system to use. It does well with integrating our two offices. It allows both sides to access the other side, as well as providing patients a continuity of care between the two offices. > > **Cons**: All updates seem to make the entire system crash in some way. When this happens it seems to us that the help desk has no idea how to assist with the problem, as we can not run either office without our EMR running correctly. > > Been using it for 7 years with current employer. I have no other experience with any other EMR programs. ----- ### "No Customer Service" — 1.0/5 > **sally** | *17 July 2025* | Medical Practice | Recommendation rating: 1.0/10 > > **Pros**: I have had NextGen, formerly HealthFusion, for almost 13 years. The platform is easy to use and the product used to be good. > > **Cons**: Zero customer service. Over the last few years, the customer service is non existent, as the price continues to soar. Everything from enrollments with the clearinghouse to deciphering claim denials is self service. Expect to have to spend way more time creating cases, waiting several days for someone to respond, and frustration on things that should be easy. Also, lots of confusion about who to contact with the clearinghouse Waystar exists....both sides will pass the buck. Also, their MIPS/MACRA measuring factors are limited...so good luck\! > > Long ago good product but now poor. Right now, I have waited over 24 hours and 5 phone calls just to have a password reset. ----- ### "medical billed and coder lead" — 5.0/5 > **annalisa** | *03 June 2026* | Facilities Services | Recommendation rating: 10.0/10 > > **Pros**: Nextgen EHR is easy to understand and is offer easy access to it under claim charge entry, which allows me fast and proper coding.The billing aspect is wonderful.Very easy to post insurance payments and patients payment.Real time eligibility is a necessary tool that nextgen offers and both i and the staff at front desk use daily.Creating new charts or modifying charts is simple and fast also. > > **Cons**: I do not have any complaints in regards to this medical software.So far i have had a great experience with it and i have been using it for 5 years on a daily basis. > > Nextgen provides all the tools necessary to providers,front desk staff,medical biller and medical assistants.I highly recommend it especially for billing services as it is the best billing software i have worked on so far. ----- ### "Efficient and User-Friendly Office Management" — 5.0/5 > **Verified Reviewer** | *08 April 2026* | Accounting | Recommendation rating: 10.0/10 > > **Pros**: NextGen Office is intuitive and efficient, making document management, collaboration, and workflow seamless. The cloud access is very convenient. > > **Cons**: Sometimes the interface can feel a bit cluttered, and certain features take time to load. Integration with some third-party apps could be smoother. > > My experience with NextGen Office has been positive. It simplifies document management, collaboration, and workflow, and the cloud-based access adds great flexibility. While a few features could be faster and integrations smoother, it’s a reliable and efficient tool that boosts productivity. ----- ### "Great partner with Nexthen" — 5.0/5 > **Lisette** | *25 June 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: I like the ease of use, very user friendly. Practice Management is fantastic and efficient. Billing and Insurance simple processing. > > **Cons**: I think the cost of integrations is a bit on the higher end for many offices who want to use only the PM system with there own EHR. > > Overall my experience with Nextgen has been very positive. Support has been great. My sales rep is fantastic. ----- Page: 1 / 53\ Next: [Next page](https://www.capterra.co.za/software/31268/nextgen-ambulatory-ehr?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/31268/nextgen-ambulatory-ehr) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data