What Is NextGen Office?

NextGen Healthcare is a leading healthcare software and services company that empowers the transformation of ambulatory care. Our smart, electronic health record solutions - NextGen Office (1-10 physicians) and NextGen Enterprise (10+ physicians) - help ambulatory practices alleviate the burden of documentation, advance clinical outcomes, connect with other health systems, elevate provider and patient satisfaction, streamline the revenue cycle, and foster healthier communities.

Who Uses NextGen Office?

Ambulatory care practices of all sizes and the communities they serve

Where can NextGen Office be deployed?

Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)

About the vendor

  • NextGen Healthcare
  • Located in Irvine, US
  • Founded in 1994
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

United States

Languages

English

About the vendor

  • NextGen Healthcare
  • Located in Irvine, US
  • Founded in 1994
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

United States

Languages

English

NextGen Office videos and images

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NextGen Office

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US$449,00/month
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Features of NextGen Office

  • AI/Machine Learning
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Billing & Invoicing
  • Charting
  • Claims Management
  • Claims Scrubbing
  • Client Portal
  • Clinic Interoperability
  • Code & Charge Entry
  • Coding Assistance
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Data Discovery
  • Data Visualization
  • Decision Support Software
  • Document Management
  • E-Prescribing
  • EMR/EHR
  • For Medical Purposes
  • HIPAA Compliant
  • Insurance Eligibility Verification
  • Invoice History
  • Medical Billing
  • Messaging
  • Multi-Physician
  • ONC-ATCB Certified
  • Order Entry
  • Patient Engagement Software
  • Patient Intake
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Physician Management
  • Physician Scheduling
  • Practice Management
  • Reminders
  • Remittance Advice
  • Reporting & Statistics
  • Self Service Portal
  • Template Management

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Reviews of NextGen Office

Average score

Overall
4,0
Ease of Use
3,9
Customer Service
4,0
Features
3,9
Value for Money
3,7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1 000
  • >1 001
JEFF
JEFF
Performer in US
Verified LinkedIn User
Entertainment, 10 000+ Employees
Used the Software for: 2+ years
Reviewer Source

NextGen Healthcare-Still a leader in Patient/Physician communication

5,0 2 years ago

Comments: This was a Premiere Patient and Physician portal many years ago and worked so smoothly. I did live in another state, but happily when researching my info for older records, this Portal was still there and had all I needed. I did not pursue moving items to another portal that some of my doctors use today since they seems to be on an ever evolving and ever revolving system of chaos on some of the models being implemented currently. This wasn't broken, so I wish it had stayed for many other people. But a refreshing relief to still find it and get to use it. It may be working in other parts of the world and in those places I hope that the users feels as good as I do about it.

Pros:

I needed to find some older records from another place and time. My portal still was available from 2014 and I had many and virtually all options available to me despite being in other Physician based web portals over the years. Beyond Helpful.

Cons:

I only dislike that it is phased out in many common places and dominated by more complex systems. I experienced this issue recently at a physicians office.

Vipul
Family Physician in US
Hospital & Health Care, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

family physician review

5,0 2 years ago

Comments: I'm overall happy. Every EHR system has its pros and cons, but I believe Nextgen Office has a very good combination of ease of use and overall cost.

Pros:

It is very easy to complete my notes at the time of examination of the patients

Cons:

whenever an upgrade or maintenance is completed over a weekend, many times we run into problems coming back to work on that Monday. For examples, slowness, screen freezes up, etc. The latest incident was this past weekend. It was eventually corrected on the Monday, but it slows us down.

Cindy
Account Adjuster in US
Medical Practice, 201-500 Employees
Used the Software for: 2+ years
Reviewer Source

Ease of Used

4,0 last month New

Pros:

Once you know how to use it, it is fairly simple.

Cons:

Too many places to have to go to get things done, alot of jumping around.

Termeh
Clinical Research Coordinator in US
Health, Wellness & Fitness, 10 000+ Employees
Used the Software for: 1+ year
Reviewer Source

Medical Front and Back Office User

3,0 4 weeks ago New

Pros:

NextGen has great customer support with periodic training which is highly practical. I also really liked the patient scheduling calendar and interface.

Cons:

I think NextGen is a very hard software to navigate through and it is very complicated to accomplish tasks in a timely manner, especially in the fast-paced medical environment. I have used other medical software before and this one has been the most complicated one so far. We spent a lot of time training and retraining employees to use this software.

Kelley
admin in US
Mental Health Care, 11-50 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Easy to use in a frustrating industry

5,0 4 months ago

Comments: this is a frustrating industry dealing with insurance companies. NextGen makes it fairly easy to track.

Pros:

This product is user friendly and intuitive. There are other programs, but we are happy with this one.

Cons:

nothing really. For the most part, NextGen satisfies our billing needs and is fairly easy to train new users.