Back Office GURU

Back Office GURU

by Guru Networks

Who Uses Back Office GURU?

We service the Residential Real Estate Industry and are scalable to a small agent team or a multi-State large Franchisor.

What Is Back Office GURU?

GURU Solutions offers an end-to-end Enterprise system for the Real Estate Industry. Back Office GURU and TransAction GURU are the two entry level modules but we offer over 30 additional Add Ons. Unlock your Potential. Automate your processes, reduce redundancies and increase efficiency with versatile solutions that are intuitively easy to use. We support Brokers of all sizes with flexible tools that integrate industry standards with the unique business rules and procedures of each client.

Back Office GURU Details

Guru Networks

http://www.gurunet.net

Founded 1999

Back Office GURU Pricing Overview

Back Office GURU does not have a free version and does not offer a free trial.

Free Version

No

Free Trial

No

Deployment

Cloud, SaaS, Web

Training

In Person

Live Online

Webinars

Documentation

Support

24/7 (Live Rep)

Back Office GURU Features

Estate Agency Software
Calendar Management
Client/Property Matching
Commission Management
Contact Management
Document Management
Email Marketing
Lead Management
Listing Management
Property Management
Website Management

Back Office GURU Reviews

Showing 5 of 8 reviews

Overall
4,2/5
Ease of Use
4,6/5
Customer Service
4,8/5
Features
4,6/5
Value for Money
5/5
Jennifer P.
Comptroller, CFO beginning 03/01/16
Real Estate, 501-1 000 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2018/01/30

"Guru Solutions helped our business turn 180 degrees in our tracking and reporting. "

Comments: Guru Solutions helped our business turn 180 degrees in our tracking and reporting. We refer to Guru Solutions as our company's "brain." We use this software fluidly over five locations daily. Our staff is able to communicate effectively across those locations and departments. In real estate, time is money. Your back office cannot slow down if you want to properly support your real estate agents. Guru Solutions is the ONLY solution for our business.

Pros: Our pre-launch was intense with Guru Solutions requiring in depth information about our company as they knew in order to deliver the product we needed, they would need to KNOW US. The depth to which they were willing to commit to understanding our business model was our first sign we had made the right decision. Not only did the team seek to understand our business model, they pushed us to explore new ways of approaching our existing problems. Once we were ready for our actual launch, Guru Solutions was right there waiting for our phone calls and emails. As we stumbled, they worked WITH US on solutions that nearly five years later are still in our day to day processes. Post launch has been nothing short of excellent customer service and promises kept. In addition to our staff who is intensely knowledgeable in real estate, we have team members with heavy accounting backgrounds. All team members find the software not only easy to use, but immensely functional to run our ever changing business in the ever changing real estate market. We use Guru daily for transaction management, transaction workflow, document storage, agent receivable tracking, agent personnel information, and agent document storage.

  • Reviewer Source 
  • Reviewed on 2018/01/30
Allen Q.
Regional Sales Manager
Real Estate, 201-500 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2018/02/26

"Great service and best available brokerage back-end reporting system on the market"

Comments: Reporting system that offers flexibility and integration options with great customer service.

Pros: Guru offers the best available brokerage back-end reporting system on the market. Modern interface, with integration options including Quickbooks, responsive customer service team, and cloud based program take this system years beyond the competitors. Most of the available systems out there run on outdated architecture with limited support, and an antiquated interface, and Guru has solved all of these challenges, and offers per-user licensing where others charge per device and require dedicated terminals.

  • Reviewer Source 
  • Reviewed on 2018/02/26
Claudia M.
  • Overall Rating
    3/5
  • Ease of Use
    4/5
  • Features & Functionality
    Unrated
  • Customer Support
    3/5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 2016/03/15

"good"

Comments: Pros: online, easy to use, listings automatically expire,
Cons: reports could be better ( have a hard time when both sides are in office, the report says both so i either need to go back to the transaction or look up on file to see what agent had what side), can't put in a back up offer, the create payment can only have one agent (would rather have at least two)

Vendor Response

by Guru Networks on 2017/02/23

Claudia - there is an output option for side that can be added as a column to this report so that you can see which agent is on which side. Let us know if you need a quick call to discuss. We will take your suggestions into consideration for G6 which we are already in the process of building. Thanks so much!

  • Reviewer Source 
  • Reviewed on 2016/03/15
Andrew R.
Vice President/Broker
Real Estate, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 2018/03/05

"We have been using GURU for seven years, when we changed to a cloud-based system."

Pros: Number One is the customer service. Very friendly and responsive to any issues that arise. The system is very affordable - one fee regardless of the number of users we have. It provides us with the functionality we need to generate reports on our sales production and provides the gateway for franchise reporting. The new interface is a welcome upgrade.

Cons: The reporting design feature could be a little better. Would also like to see improvements on how referral fees are entered into the system.

  • Reviewer Source 
  • Reviewed on 2018/03/05
Hector G.
  • Overall Rating
    4/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 2017/02/24

"Highly recommend it for any office taking their real estate business to the next level"

Comments: This software has been a great solution for our office's transaction and agent management needs. It has helped us keep both staff and agents on task and well-informed on the day-to-day tasks and deadlines. It's a great tool for keeping track of required documents with in-house reminders that can be automatically sent out to agents, which saves time. This system has really helped us automate the transaction to closing process and it has also helped us comply with legal requirements. The system is very modular which allows you to use it as much or as little as you need without having to pay extra for features you don't need. Once the system is fully setup you can pretty much run your office on auto-pilot with complete peace of mind.

  • Reviewer Source 
  • Reviewed on 2017/02/24