Procare Solutions

by Procare Software

Who Uses Procare Solutions?

Daycares, child care centers, preschools, after school programs, enrichment programs, and camps of all sizes and structures

What Is Procare Solutions?

Procare Solutions is the #1 name in child care management software – used by 35,000+ daycare businesses. For over 30 years, child care professionals have looked to Procare to provide real-time information for making critical decisions, maintaining compliance with local and state regulations, and adhering to business best practices. Feature-rich software, hardware and apps. Manage every part of your daycare, enrich child and parent interactions, and automate the payment process.

Procare Solutions Details

Procare Software

http://www.procaresoftware.com

Founded 1981

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Starting price

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US$1,29/month

Free Version

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Free Trial

Free Trial Yes
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Procare Solutions deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Mac (Desktop)
  • Windows (Desktop)
  • Linux (Desktop)
  • Windows (On-Premise)
  • Linux (On-Premise)
  • Chromebook (Desktop)
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training

  • Live Online
  • Webinars
  • Documentation
  • Videos

Procare Solutions Features

  • ACH Payment Processing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Attendance Management
  • Attendance Tracking
  • Billing & Invoicing
  • Calendar Management
  • Class Scheduling
  • Client Portal
  • Communications Management
  • Contact Database
  • Credit Card Processing
  • Customer Accounts
  • Customizable Reports
  • Daily Reports
  • Data Security
  • Document Storage
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Employee Management
  • Enrollments/Onboarding
  • Event Calendar
  • Immunisation & Allergy Tracking
  • Invoice Management
  • Live Chat
  • Mailing List Management
  • Meal / Nutrition Management
  • Member Database
  • Milestone Tracking
  • Mobile Alerts
  • Multi-Location
  • Parent Portal
  • Payment Processing
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Updates
  • Records Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • Self Check-in/Check-out
  • Self Service Portal
  • Student Management
  • Summary Reports
  • Video Support
  • Wait List Management

View full list of Child Care Software

  • API
  • Academic/Education
  • Activity Dashboard
  • Activity Tracking
  • Assessment Management
  • Assignment Management
  • Asynchronous Learning
  • Blended Learning
  • Built-in Course Authoring
  • Certification & Licensing
  • Certification Tracking
  • Compliance Management
  • Compliance Tracking
  • Content Library
  • Content Management
  • Corporate/Business
  • Course Authoring
  • Course Management
  • Course Tracking
  • Customizable Branding
  • Customizable Reports
  • Employee Portal
  • Gamification
  • Gradebook
  • Learner Portal
  • Learning Management
  • Learning Paths/Tracks
  • Mobile Learning
  • Multi-Language
  • Performance Metrics
  • Progress Reports
  • Progress Tracking
  • Reporting & Statistics
  • SCORM Compliance
  • Self Service Portal
  • Self-Learning
  • Single Sign On
  • Skills Assessment
  • Skills Tracking
  • Social Learning
  • Surveys & Feedback
  • Synchronous Learning
  • Talent Management
  • Tests/Assessments
  • Third Party Integrations
  • Training Management
  • User Management
  • Video Conferencing
  • eCommerce Management
  • eLearning Companies

View full list of Learning Management Systems

Procare Solutions Alternatives

More Procare Solutions alternatives

Procare Solutions Reviews

Read all reviews

Overall rating

4,6/5

Average score

Ease of Use 4,4
Customer Service 4,7
Features 4,4
Value for Money 4,5

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Marlene R.
Marlene R.
Administrator
Consumer Services, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2019/07/23

"Great Software for Child Care Centers"

Comments: We love this program. It provides us with one place to quickly find out so much information. Log-in and see total enrollment, enrollment by classes or ages. Tracks child information without searching through files or looking in multiple places. Tracks employee attendance and any other info you might want to add like: Date of Hire, schedules, vacation time accrued or used, etc. Many things a pre-programed, but you can personalize it yourself or request assistance from a fantastic customer service person. This makes my job so much easier, especially with continual changes to State Day Care Licensing regulations. You do have to enter each child's information when they enroll, but once and it's done. Can update any information with only a few clicks and everyone that you assign a role can see everything.

Pros: Simplicity of use. Saves paperwork. Can be used to create reports. Easily see everyone who is still in the building (children and staff members). Records many different types of information (attendance, immunizations, medicals, state required paperwork, Food Program info for the USDA CACFP, tuition fees, and other misc info.) You can program it to add user specific information such as allergies, restricted pick-up, authorized individuals for pick-up, etc. We even have a door unit that stores fingerprints of authorized individuals for pick-up and then allows the door to unlock for entry.

Cons: W e have had to replace the door unit after someone cracked the screen and someone just chipped the fingerprint reader which may need replaced (it is still working). This is the result of individual user misuse though and not an actual flaw of the program or hardware. There is an annual update fee, but it is well worth the cost for the time and paperwork it saves.

  • Reviewer Source 
  • Reviewed on 2019/07/23
Linda T.
CEO
Education Management, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2021/03/18

"Make your job easier"

Comments: I cannot imagine doing my job without Procare!

Pros: I love that it is cloud based. I can sign on anywhere to help my customers and staff.
I like that all of my files are paperless.
It is good for tracking when a something is coming due or is past due. It offers good reports.
I like that everything is in one app. I also use the Kid Reports app for and I love that all of the data is transferred automatically.

Cons: I have been using this software since 2010 and there is always improvements that help make our job better.

  • Reviewer Source 
  • Reviewed on 2021/03/18
Jaime L.
Director
Education Management, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2021/08/03

"ProCare Makes Life So Much Easier!"

Comments: I have used ProCare for 15+ years and have been so impressed with the product. I have referred this software to other centers over any other software.

Pros: I love how user friendly this product is! I have used other child care management software that were difficult to utilize and lacked many features that ProCare provides. I am particularly impressed with the way in which ProCare has kept up with current technology and made upgrades such as the phone app.

Cons: Can't say there are any cons to this product except maybe the price. You do pay a little more for this software compared to others, however, the old saying you get what you pay for rings true with this product! it is top notch!

Vendor Response

by Procare Software on 2021/09/02

Thanks Jaime! We appreciate the amazing review and your loyalty to Procare all these years!

  • Reviewer Source 
  • Reviewed on 2021/08/03
Sherrie D.
Director/Owner
Primary/Secondary Education, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 2020/01/17

"Unfortunate investment of time and money"

Comments: Overall I think the core and idea of procare is beneficial but ONLY if it works. Can't use a product if it is continually locking up.

Pros: This has a great foundation of ideas. Student check in/out, Employee check in/out, billings, time tracking, payroll, general ledger. Truly an all in one for a small preschool. Too good to be true for sure!

Cons: The cloud base software clearly has issues they can not fix. Our check in computers are constantly locking up since the last update in November 2019. After using the same computers and hardware for 5.5 months they ran an update and now problems. We manually key in employees and students often which is time consuming because the computers are locked up at the time parents are picking up or dropping off. Tech support is NONRESPONSIVE to emails and hold times are on average of 35-45 minutes when calling tech support. They said today it is because they are "swamped". That speaks volumes, that means their product ISN'T working. They have been "working on patches to fix this" but in the mean time they have used the excuse it was because I wasn't hard wired to the internet. After the expense of hiring someone to run the wire and hardwire all of the computers they still are locking up. Now Procare support wants me to replace the router because it maybe causing problems. Cutting my losses at this point. A lot of time invested in a software that locks up frequently through out the day. Training is horrible and much of my experience has been self guided. They do have an extensive online resource which is very helpful but yet time consuming as you navigate which article you really need. When training is scheduled it has been late and limited to one function of the software. When asking about other functions you are directed to schedule training for that specifically.

Vendor Response

by Procare Software on 2020/01/21

Sherrie - We're very sorry to hear about on-going issues with the check-in system at your preschool. This appears to be a unique situation and we will work with you individually to resolve it. It's true that January is typically the busiest month for technical support; it can be easier to reach us later in the day (after 2:00 p.m. Pacific) or to email a request to [email protected] As to training, we are happy to get you whatever help you may need. We will reach out soon to see how we can help.

  • Reviewer Source 
  • Reviewed on 2020/01/17
Andrea M.
Teachers Assistant
Education Management, 201-500 Employees
Used the Software for: 6-12 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2021/05/19

"Procare User/ Administrator"

Comments: I love it . I can send parents messages immediately when needing to reach them, and they can easily communicate back quickly . We can upload pictures and videos to what the kids are doing in a day. Meals and diaper changes are easily uploaded .

Pros: The software has been very easy to use as a teacher and a parent . I can easily communicate with parents regarding their child’s day, mood, and activities .

Cons: It does not give notifications for diaper changes or upcoming needs that need to be met .

Vendor Response

by Procare Software on 2021/05/24

Thanks Andrea! We're so glad you love Procare!

  • Reviewer Source 
  • Reviewed on 2021/05/19