Zeffy

Using Zeffy

Comments: Excellent experience from a user, administrator as well as customer service

Pros:

Cost effective interactive platform that keeps on evolving Donor management Able to sell tickets for events and fundraise

Cons:

If donors do not contribute to help cover collection cost, Zeffy can limit the amount of collection per transaction

10/10 Would recommend 100%

Comments: We were able to sign up easily and begin collecting 100% of our donations right away. Sharing is easy, tracking donations and donors is straightforward. Meanwhile, we're being stonewalled by PayPal and Venmo who don't seem to be particularly friendly toward non-profits.

Pros:

Ability to collect donations FEE-FREE!!!!! Also, convenient payment options (so donors don't need a special app or account), easy to sign up, straightforward form creation, option to create multiple forms, and even more functionality that I haven't even explored yet.

Cons:

Honestly I haven't encountered one yet. I would be interested to know if any donors have been opting to donate fees on top of their donations.

Account cancelled without explanation

Comments: Very disappointing. Left us high and dry without any explanation or recourse.

Pros:

I used Zeffy with great success for one organization so recommended it for another.

Cons:

In response to a request for help how donations were processed, they cancelled my account without any explanation. Left a mess with my donors.

Great Zeffy

Comments: Excellent product, good service support. Easy to create and use.

Pros:

100% Free to non-profit organizations. Forms are easy to create and edit as necessary. Reports are functional and easy to obtain. Payment schedules set to when you want them.

Cons:

Tap to Pay is not available for Android.

I can't believe it's free!

Comments: Overall my experience with Zeffy has been stellar. I've never found an easier platform with so many options. AND it is free. Mindblowing!

Pros:

This is the easiest donor management software I have ever seen. I am older and often confused by software but this was intuitive and lovely to use. The receipts are very clean and professional.

Cons:

I'm not sure I've connected my bank properly, so that part is still iffy for me.

Zeffy is free and perfect for nonprofits!

Comments: A small learning curve but that was was to be expected. That being said I was up and running with links to three campaigns on my GoDaddy website in 8-10 hours.

Pros:

We are a small nonprofit and struggling to fund our mission. Zeffy will allow us to raise money at no cost.

Cons:

Love it and anxious to see the new upgrades.

Rock on Zeffy

Comments: Overall, I would 100% recommend Zeffy to any non profit. Without question or hesitation, Zeffy is rocking it for the little guys.

Pros:

Obviously the fact that we get 100% of each donation. No other company out there that I could find gives 100%!

Cons:

Nothing yet. I need to spend a little more time on the portal understanding the ins and outs of how to use Zeffy

Excellent for non profits

Comments: Easy, convenient and free! We really appreciate this platform

Pros:

We really appreciate being able to keep 100% of the money that we raise. We also really like how easy it is to set up donations and track them

Cons:

Nothing, we are very satisfied and highly recommend Zeffy

Test drive working out well so far

Comments: so far so good. Curios to see how the e-commerce works

Pros:

Their business model of letting customers donate what they want is pretty much mine as well.

Cons:

customer support could be more responsive but it's still better than pretty much everything else out there

good and distinction

Comments: Exceptional in the manner that let like

Pros:

good language and the sense of calling in talking

Cons:

nothing, everything great in the form pf talking

A Fantastic Online Donation Service for Schools and Churches

Comments: It has been a real gift, allowing us to take donations from our school parents in an effortless but organized manner without fees!

Pros:

The best feature is allowing folks to give a donation in lieu of fees. That is a novel and wonderful idea.

Cons:

We love it! No complaints whatsoever. Zeffy is about as simple to use as one could ask, yet provides the detailed reports we need.

Zeffy is FANDAGO for Non-Profits!

Comments: Has been great, especially the customer service. After I signed up, a member of Zeffy emailed and called to check in to see if I had any questions. I've had much follow up since and if I ever have a questions, they respond very quickly! They also listen to my opinions on how to make the site even better.

Pros:

I love that it is an entire free platform for non-profits with ZERO credit card processing fees. We have used Square & Stripe in the past and lose out on so much money trying to fundraise.

Cons:

Improvements could be made in the Membership area, as it's setup like you're selling tickets to an event. I would suggest that it has its own category on the site.

Zefy is the absolute best fundraising choice

Comments: My overall experience with Zefy is absolutely incredible. They have saved me not only money but time. Thai is definitely the best site to use for fundraising

Pros:

Zefy handles everything with precision. They keep track of everything for you and donations are disbursed when they are suppose to be. They take all the worry out of everything for you.

Cons:

I really have no complaints the only thing I wish they had was an app I could download to my phone opposed to having to use the web browser

Five Stars

Comments: Zeffy is an incredible product and has been a real game changer for CMHA Toronto. Donor relations, reporting, and receipting are all vastly improved by this product and the elimination of transaction fees has already saved us tens of thousands of dollars in a short time.

Pros:

I was initially interested in Zeffy due to the promise of zero transaction fees. This is a very appealing feature for donors who always appreciate knowing that 100% of their donation is going to the charity. I had been using another product that charged nearly 5% in transaction fees. I soon began using Zeffy for anything that required a pay portal from the donation page on our website, to campaign pages for third party events. I have also used Zeffy for ticketing, and it has been a flawless experience.

Cons:

The templates can be a bit limiting, for instance if I want to employ a video and info graphic on the same page, you need to click on the box that says 'what impact will this donation have' in order to see the graphic. It's not the worst setup, but it could be improved.

We love Simplyk, and being transparent with our donors

Comments: Their friendly, professional team have been extremely helpful throughout our implementation and use of the software, from integration with our CRM to updates and responses to questions and issues. The forms integrate beautifully with our website and we couldn't be happier!

Pros:

Simplyk is 100% free for our non-profit to use, which allows 100% of our donors' gift to go towards our mission. Donors can voluntarily choose how much they would like to contribute, or “tip”, to support the operation of the platform, instead of a percentage being taken off the back end without their knowledge. It's increasingly important for us to have these kinds of open, transparent conversations with our donors and the broader community so they can make more informed decisions and have a better understanding of the realities and costs that non-profits face!

Cons:

The back end platform for donors to manage their donations, profile and preferences could use further development.

GREAT PRODUCT

Comments: My overall experience has been very positive. I highly recommend them. Do not be afraid.

Pros:

I like the fact that it is free, that when someone donates it is the full amount we receive. It is extremely simple and easy to use. Which is great when the organization is not a big one. This kind of system is perfect for a smaller organization like ours. It's not complicated and it is user friendly and it does whatever we need. I love the fact that those in charge of SimplyK are easy to connect with. They are always helpful and wiling to walk you through whatever problem you have and they are very quick at fixing problems if any. They can be trusted. They are always willing to try and grow new ways of offering the service.

Cons:

It will be a great benefit if eventually they are approved in other provinces to manage raffle tickets online. Otherwise, I don't have anything to criticize them about. They are still growing and they have been willing to adapt and modify as needed.

SimplyK - a great Fundraising Platform

Comments: I've had a very positive experience thus far with SimplyK. They have a great team who respond to questions in a timely manner and they continue to work on improvements to the platform.

Pros:

SimplyK is a free platform where 100% of the donors funds stays with the charity. As a small charity, that means a lot to us and it was the reason we decided to give it a try. It's easy for donors to use, fairly simple to set it up and offers various options including peer-to-peer and ticketing.

Cons:

SimplyK has made many improvements this past year. As a user of other peer-to-peer platforms, there are some things they can do to improve it for the user during setup. I believe they will make further adjustments and am pleased with their response to my recommendations.

I recommend Zeffy!

Comments: Wonderful! Zeffy has helped us further our organization's mission, and for that we are forever grateful!

Pros:

Zeffy does not charge organization’s to utilize their platform, and they provide great support. They also provide wonderful free training and webinars.

Cons:

No option for quick payment options like Paypal, Google/Apple Pay, Cashapp, ect.

Nonprofits Should Use Zeffy

Pros:

Zeffy has no transaction fees! Through another donation platform, I once had a donation of $1250 and only received $1213 because of credit card fees. Zeffy is great because it allows all of my donated funds to go toward my ministry! I also have used Zeffy for several raffles and have created an online store. It was easy to use and customize. Honestly, all nonprofits should use Zeffy and receive their full donation amounts!

Cons:

There really are no cons. If a nonprofit organization does not mind receiving their funds once a week to their bank account, there is nothing to complain about.

Excellent Tool for Class Reunion!

Comments: Overall, we are thrilled with Zeffy and hope to use it for future class reunions, even if each ticket required a small processing fee. The site is extremely user friendly, and the support staff has been phenomenal.

Pros:

Loved the fact that we could use Zeffy without any start-up costs or ongoing costs. It was super easy to set-up our class reunion site to sell tickets AND allow our classmates to contribute to our school's 501(c) nonprofit organization.

Cons:

The event time on our emailed ticket confirmations was incorrect, causing purchasers to wonder if they did something wrong or if the published event time was wrong.

BEST Donation Platform For Your Nonprofit

Comments: I looked into various donation platforms and when I came across Zeffy, it seemed too good to be true. A brief note of my background: two companies I have worked for, had created their own technologies and I was the one selected to demo our technologies to our prospective clients and to travel to our current client's facilities to troubleshoot, which is why I look at technology with a critical eye and a forward-thinking mindset. Zeffy passed both my "eye and mind tests" and we could not be happier in choosing them for our donation platform!

Pros:

Zeffy is easy to set up and easy to use for our back-office teams and our clients. We receive 100% of all of our donations. Their event management is EXACTLY what we were looking for and we plan to begin utilizing it later this year. Their help desk is responsive and truly helpful. Not sure if you have ever been sent to a "helpless" desk for problem-solving, which for us is quite frustrating. Zeffy's customer support has been exceptional!

Cons:

We would like for any video to play on the donation screen (where you have the option to select your logo or a video). Currently, Zeffy is only set up to support a short video from YouTube and obviously, our videos are "not short enough", so we cannot play our video, so we display our logo. I do believe they are aware of this and hopefully, in their next technology update, we (and all companies) will be able to display our videos, other than shorts from YouTube.

A Great Find for Nonprofits!

Comments: The ease of use and versatility are simply outstanding!

Pros:

User friendliness. It saves us processing and bank fees. It allows the easiest registration for events. It allows me to create unique questions. Messages and emails direct from Zeffy are awesome!! Willingness to work on NEW improved features at the user level.

Cons:

It's easy to manage and remove contacts. But you can't delete "incomplete" visitors. It could use some "logic" with unique questions (if/then,etc).

Excellent for non-profits

Pros:

As a small non-profit it is extremely beneficial to receive all the money you can get and donors still have the option to donate to Zeffy. The tap to pay option has been so useful for us.

Cons:

I just wish the tap to pay option was available on Android phones as well, phenomenal tool.

Love Zeffy

Comments: I use ticketing, donations, membership and volunteer tracking

Pros:

No hidden fees, works well, has multiple uses, love it

Cons:

I say it every time i'm asked but I'd love to be able to separate event tickets and donations when processing deposits. right now any funds owing come to me as a lump sum and does mean extra admin work

Way more than I expected! Zeffy does it all!

Comments: Love! It's helped our nonprofit achieve more faster than we expected!

Pros:

Zeffy is an incredible platform for our small nonprofit. We're able to save on donation fees, which is a huge burden lifted. And they offer SO MUCH MORE than I was expecting! They can handle event tickets, online shop items, raffles and even memberships. Zeffy has allowed us to set up programs faster and easier than imagined, all with embeded forms so we maintain branding.

Cons:

Large donations are tricky and users sometimes ask for alternative methods to pay.