--- description: Learn more about Chatabox price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Chatabox Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Chatabox](/software/218866/chatabox) # Chatabox Canonical: https://www.capterra.co.za/software/218866/chatabox > Chatabox is a user-friendly CRM with contact management, sales and task tracking, scheduling and reporting. Learn more about Chatabox. > > Verdict: Rated **4.6/5** by 5 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Chatabox? Chatabox is a simple, user-friendly CRM solution that scales to meet a users' needs. We like simple, so users don't waste time on complex applications. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 5 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Werkflo ## Commercial Context - **Starting Price**: A$6,00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Chatabox offers 5 pricing models for subscription. Pricing is based in Australian (AUD) dollars. Free Forever - $0 for life just tell us every 90 days you're staying. Lite - $6 each user monthly paid annually or $8 each user paid monthly. Pro - $20 each user monthly paid annually or $25 each user paid monthly. Enterprise - $50 each user monthly paid annually or $60 each user paid monthly. Custom - we will provide a price and time to build you what you want. Payments are made by credit card if you sign up to a paid subscription. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise) - **Supported Languages**: English - **Available Countries**: American Samoa, Australia, Canada, Cook Islands, Fiji, Germany, Indonesia, Japan, Micronesia, New Caledonia, New Zealand, Norfolk Island, Papua New Guinea, Philippines, Singapore, Solomon Islands, South Korea, Spain, Sweden, Switzerland and 4 more ## Features - Activity Dashboard - Calendar Management - Calendar/Reminder System - Campaign Management - Client Management - Contact Management - Customer Database - Data Import/Export - Document Management - Document Storage - Email Management - For Financial Institutions - Interaction Tracking - Lead Management - Lead Qualification - Marketing Automation - Mobile Access - Pipeline Management - Quotes/Estimates - Reminders - Sales Pipeline Management - Segmentation - Task Management - Workflow Management ## Integrations (3 total) - Google Calendar - Mailchimp - Microsoft Outlook ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [CRM Software](https://www.capterra.co.za/directory/2/customer-relationship-management/software) ## Related Categories - [CRM Software](https://www.capterra.co.za/directory/2/customer-relationship-management/software) - [Financial CRM Software](https://www.capterra.co.za/directory/30562/financial-crm/software) - [CRM for Small Businesses ](https://www.capterra.co.za/directory/31583/small-business-crm/software) - [Online CRM Software](https://www.capterra.co.za/directory/30072/online-crm/software) - [Healthcare CRM Software](https://www.capterra.co.za/directory/30976/healthcare-crm/software) ## Alternatives 1. [monday.com](https://www.capterra.co.za/software/147657/monday-com) — 4.6/5 (5726 reviews) 2. [monday CRM](https://www.capterra.co.za/software/1024614/monday-crm) — 4.7/5 (453 reviews) 3. [HubSpot CRM](https://www.capterra.co.za/software/152373/hubspot-crm) — 4.5/5 (4451 reviews) 4. [EngageBay CRM](https://www.capterra.co.za/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) 5. [Copper](https://www.capterra.co.za/software/141642/copper) — 4.4/5 (622 reviews) ## Reviews ### "Chatabox is one of the best CRM options" — 4.0/5 > **Nurul Salimah** | *18 May 2022* | Financial Services | Recommendation rating: 9.0/10 > > **Pros**: This is the most cost-effective option. It has a beautifully designed UX and reasonably straightforward software, making it incredibly easy for new staff to master it quickly. Tons of customization to satisfy the demands of most smaller to mid-sized enterprises. It certainly does assist us in monitoring our prospects to continue to advance them through to the sales funnel, converting them into customers. Then it helps us handle such connections successfully. > > **Cons**: I discovered that it needs improvement by monitoring leads as they go from one conversation to the next before making a sale. We're attempting to find out the best approach to monitoring such information, and I think something should be introduced to aid that. > > It is a great CRM software that has helped us managing our leads and current client. ----- ### "Fantastic Product with extensive features" — 5.0/5 > **Brendan** | *30 September 2021* | Capital Markets | Recommendation rating: 9.0/10 > > **Pros**: Its extensive features and simple layout, coupled with its value for money, makes it one of the pre-eminent CRM providers. > > **Cons**: The invoice template could have slightly more company information, such as the ABN details. > > I find Chatabox to be a great product ----- ### "Great CRM that packs a punch\!" — 4.0/5 > **Mardi** | *17 March 2022* | Nonprofit Organization Management | Recommendation rating: 8.0/10 > > **Pros**: Useable out of the box – minimal configuration required plus related Compliance, Payments, and Reporting tools - one source of data truth and no coding required. > > **Cons**: It would be great if you could schedule re-occurring tasks. > > A simple, clean interface that is usable out of the box with minimum effort required to configure. Saves time and is excellent value for money. ----- ### "Intuitive and easy to use" — 5.0/5 > **Debbie** | *14 May 2021* | Cosmetics | Recommendation rating: 10.0/10 > > **Pros**: This is an intuitive CRM. Easy to navigate and use. I found I was able to set up what I needed in a relatively short space of time. > > **Cons**: Occasionally when logging on there is a lag in loading. Once logged-in everything works efficiently and speedily. > > Very good. Responsive to queries. ----- ### "An effective and efficient tool" — 5.0/5 > **Marc** | *15 March 2022* | Sporting Goods | Recommendation rating: 10.0/10 > > **Pros**: Easy to grasp the basic concepts of how to use this platform if someone has no experience with it. A platform perfect for big or small businesses as it allows for a lot of customization. > > **Cons**: Well there is nothing much to dislike about Chatabox as it is a complete enterprise solution for our daily/weekly use. ## Links - [View on Capterra](https://www.capterra.co.za/software/218866/chatabox) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data