--- description: Learn more about Referral Factory price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Referral Factory Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Referral Software](/directory/30681/referral/software) > [Referral Factory](/software/218230/referral-factory) # Referral Factory Canonical: https://www.capterra.co.za/software/218230/referral-factory Page: 1 / 7\ Next: [Next page](https://www.capterra.co.za/software/218230/referral-factory?page=2) > Businesses of all sizes can launch a whitelabelled customer referral program and automatically track referrals and issue rewards. > > Verdict: Rated **4.8/5** by 152 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Referral Factory? No-code referral software for mid-size and large companies to launch a white-labeled customer referral program, ask for referrals, track results, and automate rewards for successful referrals. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 152 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Referral Factory ## Commercial Context - **Starting Price**: US$95,00 - **Pricing model**: Flat Rate (Free Trial) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Linux (On-Premise) - **Supported Languages**: Arabic, Brazilian Portuguese, Chinese, Czech, Danish, Dutch, English, European Portuguese, Finnish, French, German, Greek, Hindi, Irish, Italian, Japanese, Malay, Norwegian, Portuguese, Romanian, Russian, Spanish, Swedish, Turkish, Ukrainian - **Available Countries**: Argentina, Australia, Austria, Bahamas, Belgium, Brazil, British Virgin Islands, Canada, Cayman Islands, China, Denmark, Egypt, El Salvador, Finland, France, Germany, Greece, Guadeloupe, Hong Kong SAR China, Hungary and 33 more ## Features - Affiliate Management - CRM - Campaign Analytics - Campaign Management - Commission Management - Contact Management - Conversion Tracking - Customer Segmentation - Data Import/Export - Email Marketing - Fraud Detection - Gamification - Incentive Management - Influencer Tracking - Lead Engagement - Lead Generation - Lead Management - Multi-Campaign - Multi-Channel Marketing - Performance Metrics - ROI Tracking - Referral Tracking - Reporting & Statistics - Third-Party Integrations ## Integrations (19 total) - BHN Rewards - CRMS - Google Analytics 360 - HubSpot CRM - HubSpot Marketing Hub - HubSpot Sales Hub - Intercom - Make - Pipedrive - Redtail CRM - Salesforce Platform - Stripe - Tremendous - Webhook Relay - Zapier ... and 4 more integrations ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Referral Software](https://www.capterra.co.za/directory/30681/referral/software) ## Related Categories - [Influencer Marketing Software](https://www.capterra.co.za/directory/31337/influencer-marketing/software) - [Affiliate Software](https://www.capterra.co.za/directory/30836/affiliate/software) - [Lead Generation Software](https://www.capterra.co.za/directory/30963/lead-generation/software) - [Customer Advocacy Software](https://www.capterra.co.za/directory/31435/customer-advocacy/software) - [Referral Software](https://www.capterra.co.za/directory/30681/referral/software) ## Alternatives 1. [Viral Loops](https://www.capterra.co.za/software/150927/viral-loops) — 4.6/5 (137 reviews) 2. [Buyapowa](https://www.capterra.co.za/software/153180/buyapowa) — 4.6/5 (83 reviews) 3. [UpViral](https://www.capterra.co.za/software/1013010/upviral) — 4.7/5 (107 reviews) 4. [ReferralCandy](https://www.capterra.co.za/software/119331/referralcandy) — 4.5/5 (387 reviews) 5. [Post Affiliate Pro](https://www.capterra.co.za/software/147442/post-affiliate-pro) — 4.7/5 (694 reviews) ## Reviews ### "Comprehensive Features, Yet Easy to Use" — 5.0/5 > **Jeff** | *01 July 2024* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Setting up a new campaign is pretty seamless - especially with the use of AI to help with the campaign configuration. Configuring rewards is easy, with a variety of incentive mechanisms. > > **Cons**: Nothing stood out. I've used lots of marketing software over the years, and Referral Factory offers a great user experience. > > The product is both fast and easy to use - from setting up a new campaign, to customizing your offer \& email communications. The SW makes it easy - you can focus on marketing, and not have to worry about how to master the SW. ----- ### "Super happy customer with a great performing referral program\!" — 5.0/5 > **Adam** | *10 April 2026* | Arts & Crafts | Recommendation rating: 8.0/10 > > **Pros**: Referral Factory gave us a brilliant platform to build a very successful referring program for our customers. The tools are innovate and easy to use, and work really, really well. For us, the use of automation for emailing our referrers and leads was a brilliant help\! > > **Cons**: Sometimes the qualification of rewards can be a little confusing, but their support team were so helpful we figured it out every time\! > > Really really great\! We couldn't be happier with the tools and support we received from the Referral Factory team. ----- ### "For me the best Referral System, see why." — 5.0/5 > **Wilfried** | *29 January 2025* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: The support is great, the tempates are simple and modern. In addition, it is the only offer I have found where you can also track "external" referral products (i.e. without direct payment via the tool). Within a few minutes you have your referral system ready. > > **Cons**: The review of some campaigns, but for the safety of users it has to be that way, so understandable and it didn't take too long. > > What I particularly noticed was that the support is very personalised, which I really appreciate. I was recognised as a customer and the solution was tailored to my problem. If you need a quick, simple referral system, a clear recommendation. ----- ### "Plenty of bugs" — 2.0/5 > **Stefano** | *30 March 2026* | Real Estate | Recommendation rating: 3.0/10 > > **Pros**: Referral Factory has a good campaign creation that allows for a quick start. The users management is also good. > > **Cons**: The integration with Monday keeps on giving us issues, especially the sync. The APIs also lack any option to directly create campaigns. ----- ### "Referral factory review - tabs" — 4.0/5 > **Louis** | *08 April 2026* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: The dashboard where all the information lives and the way it’s presented. I liked the funnel it gives a clear and visual method of understanding how well a campaign is going. > > **Cons**: Some of tabs are hidden that I don’t think should be. Failed rewards for example was a hidden tab that I didn’t see until after the campaign was over meaning quite a few referrals didn’t get the reward they deserved. > > It was overall positive I hope that upon signing up you’re prompted to select all the tabs you want to see. ----- Page: 1 / 7\ Next: [Next page](https://www.capterra.co.za/software/218230/referral-factory?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/218230/referral-factory) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data