--- description: Learn more about Serv-U FTP Server price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Serv-U FTP Server Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [File Sharing Software](/directory/30909/file-sharing/software) > [Serv-U FTP Server](/software/217970/serv-u-ftp-server) # Serv-U FTP Server Canonical: https://www.capterra.co.za/software/217970/serv-u-ftp-server Page: 1 / 2\ Next: [Next page](https://www.capterra.co.za/software/217970/serv-u-ftp-server?page=2) > Serv-U® FTP is a safe file transfer software designed to help accomplish all your internal and external > > Verdict: Rated **4.5/5** by 17 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Serv-U FTP Server? Designed for small businesses, Serv-U FTP is an affordable and secure file transfer software that helps you accomplish internal and external file transfer needs. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 17 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: SolarWinds - **Location**: Tulsa, US - **Founded**: 1999 ## Commercial Context - **Starting Price**: US$576,00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Pricing is per server, tiered structure. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Access Controls/Permissions - Collaboration Tools - Compliance Management - Encryption - Mobile Access - Real Time Synchronization - Search/Filter ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [File Sharing Software](https://www.capterra.co.za/directory/30909/file-sharing/software) ## Related Categories - [File Sharing Software](https://www.capterra.co.za/directory/30909/file-sharing/software) - [Document Control Software](https://www.capterra.co.za/directory/31197/document-control/software) ## Alternatives 1. 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Intuitive management console. > > **Cons**: Honestly, since we've implemented a few months ago we have yet to run into anything we don't like. > > Solid offering from Solarwinds\! ----- ### "Easy option for FTP access to anyone" — 5.0/5 > **Kurt** | *07 February 2022* | Civil Engineering | Recommendation rating: 9.0/10 > > **Pros**: The ease of use for my users was the best thing about this software. Once they are trained up, they could upload files and give outside users the correct permissions. The other thing I really enjoyed was the ease in which logs were configured to be emailed to us (with terms of service). > > **Cons**: Upgrading, although easy, was always a bit time consuming. As little as it needed done, I always had to look up exactly how to do it before I tried. > > Serv-U FTP gave us a quick way to share large, important documents with our clients. Ease of configuration and use a bonus\! ----- ### "They have the worst support i've ever experienced in my 15 years of IT." — 1.0/5 > **Greg** | *15 December 2017* | Hospital & Health Care | Recommendation rating: 0.0/10 > > **Pros**: Serv-U FTP is an after thought for SolarWinds if you call there support it in the other category in there list of products and its displayed in the support that they provide. They will submit your support tickets to there development team then you'll never get an update I have a critical support case that has been open for six months with no responds. I reached out to them 3 times a week no updates. Due to the lack of responds we had to migrate to GoAnyWhere MFT. Please know that im not ranting but im so frustrated with Serv-U FTP support or lack there of. > > **Cons**: Please don't wast your time with Serv-U FTP, to get support from them i had to reach out to product management via linkedin because the normal path for support was not providing me with any answers. six months we had a ticket open with no answers, six months. If anyone from serv-u would like to discuss please reach-out to me > > None ----- ### "Excellent FTP/SFTP/HTTPS file transfer server software that is Enterprise ready." — 5.0/5 > **Verified Reviewer** | *15 December 2017* | Internet | Recommendation rating: 10.0/10 > > **Pros**: We really like the multiprotocol support including SFTP w/ SSH Key and/or Password Authentication, FTP (if you're stuck in the past) and HTTP/HTTPS is good for those users that can't figure out how to run a File Transfer Client on their machine. We utilize the database backend functionality to store our user authentication so multiple servers can share it. I've used Serv-U for \> 15 years. It's my favorite Solarwinds product purchase; though we bought it from RhinoSoft back in the day. > > **Cons**: Long ago, they didn't have a good automated user creation system for the database backend. We brewed our own solution using some guidelines they mentioned. I haven't looked to see if that has improved over the last 12 years or so. I'd also like to see a tool that can find individual or groups of full session logs related to a search string (user, or filename/directory). I brewed my own version of that as well. Perhaps they have something. The Solarwinds support site/community is tough to navigate; so it's hard to know what accompanying tools are available. > > Excellent Enterprise-Ready File Transfer Server software. If you keep up with the new releases; you should be able to minimize any major security threats. ----- ### "Popular and widely used file transfer protocol (FTP) server software developed by SolarWinds" — 5.0/5 > **Vallo** | *25 November 2023* | Computer & Network Security | Recommendation rating: 9.0/10 > > **Pros**: Enables users to share files easily and collaborate on projects by providing a secure platform for file transfers. Supports automation through event-driven actions. For example, you can configure the server to execute certain actions when specific events occur, such as a file upload or download. > > **Cons**: I can't point out any significant weaknesses in this software product \! > > The overall experience with this product is entirely positive. Product is available for Windows and Linux, providing flexibility for deployment in different environments. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.za/software/217970/serv-u-ftp-server?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/217970/serv-u-ftp-server) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data