Zoho Invoice

What Is Zoho Invoice?

Send invoices for projects and customer expenses, receive payment and track the overall health of your business quickly and efficiently

Zoho Invoice Details

Zoho

https://www.zoho.com/us/invoice

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Zoho Invoice pricing overview

Zoho Invoice does not offer a free trial.


Free Trial

No

Zoho Invoice deployment and support

Zoho Invoice Features

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Zoho Invoice Reviews

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Overall rating

4,6/5

Average score

Ease of Use 4,6
Customer Service 4,5
Features 4,5
Value for Money 4,6

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Julieanne G.
Owner
Marketing & Advertising, Self Employed
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2020/02/02

"Great value"

Comments: Overall I love Zoho Invoice simply because of how effectively they automate the process of sending invoices and collecting payment. It saves me so much time every month and is worth every penny.

Pros: I needed an invoicing system that could send recurring invoices. I was spending too much time every month manually creating invoices, and would often send them out late, which meant I'd get paid late. Of all the options I researched (there were a lot) Zoho had the most features for the lowest price. Set up was easy, and they keep adding new features that are included with my subscription. They even have automatic reminder emails you can have sent to clients who are late in paying. This happens so often in my industry, that this feature has actually helped me collect my payments faster, without me having to spend time trying to get paid. I also love that as my business grows, Zoho has so many other products that I could add to my Zoho dashboard. I've also noticed that most of the other 3rd party programs I use have options to connect to Zoho.

Cons: Their customer support is a bit slow. There's a new feature they've rolled out that I'd like to use, but there's not much documentation about it. I reached out a few days ago for help and still haven't heard back. It would be nice if step by step instructions were easy to find for their new features.

Vendor Response

by Zoho on 2020/02/29

Hi Julieanne,

Thank you for taking the time to review us! We're glad to hear you were able to streamline your invoicing and payment collection processes.

Regarding your feedback on the documentation, it would be very helpful if you could share more details. Please feel free to drop an email to [email protected]

Regards,
Harikrishna
The Zoho Invoice Team

  • Reviewer Source 
  • Reviewed on 2020/02/02
Matthew V.
Owner
Marketing & Advertising, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 2019/11/25

"Great invoicing tool for small businesses"

Comments: Overall good customer service and good product. We tried different ways to implement the recurring feature that most of our clients would use. We wanted to auto deduct recurring invoices and it didn't have that feature, otherwise, we probably would have stayed with it. We did use Zoho subscriptions for that.

Pros: It was quick to get up and running. The software is fairly easy to navigate and provides professional looking invoices that are downloadable by my customers. My favorite feature is the reminder feature, once you send out an invoice the software can send out automated reminders for the client to pay in case they don't see it in their email the first time or get busy and forget (cause an email will be forgotten eventually, as good intentioned as we all are). Definitely good for people starting out and small businesses that don't have a lot of clients. The price point is low for starting out, usually a lot less than other software I've seen and used. And if you use Zoho CRM, in can integrate with that.

Cons: For me personally, I was using the software for invoicing website development customers, and once you get done, apart from web hosting, you are done. And over the past few years, I hit my max level and I don't feel like its much of a benefit to have past customers count towards my limit. Some of which are small jobs. I think it would be better if you have the same customers you invoice regularly.

Vendor Response

by Zoho on 2019/11/26

Hi Matthew,

Thanks for the review!

We are happy to know the automatic reminders and the integration between Zoho Invoice and Zoho CRM were of help to you.

Regarding recurring transactions, it's good to hear that Zoho Subscriptions caters to your needs but since Zoho Invoice itself has recurring invoices and the ability to auto-charge your customers, we would like to know a little more on it.

You can reach out to [email protected] so that we can understand your requirements better.

Regards,
Harikrishna

  • Reviewer Source 
  • Reviewed on 2019/11/25
Verified Reviewer
Founder and CEO at PhraseExpander
Information Technology & Services, Self Employed
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 2021/02/22

"Finally an invoicing software that is easy to use and just works"

Comments: Finally, I have a clear overview of my invoices and pending payments. I had been using Excel so far. What a relief!

Pros: The invoices look nice and professional and I can create templates and customize the invoice text based on my specific needs. The interface is simple and easy to use and customer support helped me setting things up the way I want.

Cons: I wish I could use formatting in terms and have a bit more customization abilities but generally speaking it does everything I need. I'd like native integration with Hubspot which is available only through Zapier.

  • Reviewer Source 
  • Reviewed on 2021/02/22
Nicholas T.
Director Of Operations
Real Estate, 51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
    3 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 2019/10/03

"good software - some useful features"

Comments: Overall it got the job done with creating invoices but we ultimately cancelled the subscription. It was too expnesive for what it was and we just started doing invoices through Word or Excel. If you have the entire suite I could see why some businesses love and succeed with Zoho.

Pros: we used this software mostly to create intercompany and corporate invoices to vendors. I liked how you can set them up on a recurring basis, customize recipients and the look of the invoice and that you could access on your mobile device.

Cons: didn't integrate with our main accounting software so it was a lot of double entry. I also didn't like how every part of Zoho was a different section and product and price. For just Zoho invoice it was expensive and confusing for some users, being unable to use other parts of the system

Vendor Response

by Zoho on 2019/10/28

Dear Nicholas,

Thanks for taking the time to share your feedback.

We understand that you felt the product to be expensive and that some of your users found it could be more intuitive. Sorry about that. If you are ready to give us a chance, we are happy to schedule a call, know your requirements and suggest the best plan.

We believe the import/export functionalities and our REST APIs could help you with pushing the data to your accounting platform. Just drop an email to [email protected] and we shall get in touch with you.

We would love to have you back with us!

Regards,
Harikrishna
The Zoho Invoice team

  • Reviewer Source 
  • Reviewed on 2019/10/03
Karen F.
Salesforce/Project Manager Consultant
Information Technology & Services, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2020/12/13

"Zoho Invoice saves time and keeps track of your business"

Comments: Since I started using it I can keep track of my invoices, the aging and what I am earning by client, industry and quarter.

Pros: I like how easy it is to create and deliver an invoice and manage payments. It allows me to track expenses and hours billed.

Cons: One thing I would improve on is the email templates. The invoices look great and then you send it and the HTML looks like one of those spam emails.

Vendor Response

by Zoho on 2021/02/05

Hi Karen,

Thanks for taking the time to review us! We're glad to know Zoho Invoice helps you keep track of your invoices as well as expenses :)

Regarding the email templates, we'd love to know more about your feedback and work with you. Feel free to reach out to [email protected] so that we can discuss.

Cheers,
Harikrishna
The Zoho Invoice Team

  • Reviewer Source 
  • Reviewed on 2020/12/13