---
description: Learn more about OMniLeads price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: OMniLeads Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [OMniLeads](/software/216598/omnileads)

# OMniLeads

Canonical: https://www.capterra.co.za/software/216598/omnileads

> OMniLeads is an open source contact center software providing call routing, campaign management, and reporting tools.
> 
> Verdict: Rated **4.2/5** by 5 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses OMniLeads?

Contact centers, telemarketing companies, BPOs, and public service providers.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 5 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 3.0/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 3.6/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Freetech Solutions

## Commercial Context

- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Desde $10
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: Brazilian Portuguese, English, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- CRM
- Call Logging
- Call Monitoring
- Call Recording
- Call Routing
- Call Scripting
- Call Transfer
- Contact Management
- Dashboard
- IVR
- Queue Management
- Reporting/Analytics

## Integrations (1 total)

- CRM

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Call Centre Software](https://www.capterra.co.za/directory/30007/call-center/software)

## Alternatives

1. [Ringover](https://www.capterra.co.za/software/169627/ringover) — 4.7/5 (858 reviews)
2. [Convoso](https://www.capterra.co.za/software/76768/cloud-predictive-dialer) — 4.5/5 (386 reviews)
3. [DialedIn CCaaS](https://www.capterra.co.za/software/29589/callcenternow) — 4.8/5 (314 reviews)
4. [Readymode](https://www.capterra.co.za/software/136728/readymode) — 4.6/5 (136 reviews)
5. [Nextiva](https://www.capterra.co.za/software/175788/nextiva) — 4.6/5 (914 reviews)

## Reviews

### "my experience from use" — 5.0/5

> **shant** | *04 October 2021* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: being open source and having a good development team
> 
> **Cons**: the telephony feature are too low and you must use custom coding or any IP PBX beside

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### "call center with simplicity and power" — 5.0/5

> **Javier Antonio** | *30 September 2021* | E-Learning | Recommendation rating: 10.0/10
> 
> **Pros**: Omnileads provides a very clean and friendly interface for the end user. as well as interesting agent control tools.
> 
> **Cons**: In general it is very well documented, however less experienced users like me find installation difficult. After that it is pure happiness.
> 
> It is very well thought out for scaling from a small business to a large contact center

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### "Not so good experience" — 2.0/5

> **Daniel** | *08 October 2021* | Insurance | Recommendation rating: 0.0/10
> 
> **Pros**: It was free for us. We only needed to pay for wombat dialer licence.
> 
> **Cons**: At the time We used this product, it had many functionalities with bugs and failures

-----

### "Excelente producto" — 5.0/5

> **Martin** | *11 February 2021* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Lo intuitivo del producto para el cliente. Y el nivel de detalla de la parte de reportes.
> 
> **Cons**: Pensaría una instalación fuera de lineal para los casos donde el servicio a internet es nulo.
> 
> A diferencia de los productos que usaba este es muy sencillo la administración para el cliente.

-----

### "Easy deployment" — 4.0/5

> **Jaime** | *02 April 2021* | Telecommunications | Recommendation rating: 8.0/10
> 
> **Pros**: Easy install, simple use, webrtc, run on premise, cloud
> 
> **Cons**: isolate roles, groups, some api js client side.

## Links

- [View on Capterra](https://www.capterra.co.za/software/216598/omnileads)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/216598/OMniLeads/> |
| en-AE | <https://www.capterra.ae/software/216598/omnileads> |
| en-AU | <https://www.capterra.com.au/software/216598/omnileads> |
| en-CA | <https://www.capterra.ca/software/216598/omnileads> |
| en-GB | <https://www.capterra.co.uk/software/216598/omnileads> |
| en-IE | <https://www.capterra.ie/software/216598/omnileads> |
| en-IL | <https://www.capterra.co.il/software/216598/omnileads> |
| en-IN | <https://www.capterra.in/software/216598/omnileads> |
| en-NZ | <https://www.capterra.co.nz/software/216598/omnileads> |
| en-SG | <https://www.capterra.com.sg/software/216598/omnileads> |
| en-ZA | <https://www.capterra.co.za/software/216598/omnileads> |
| es | <https://www.capterra.es/software/216598/omnileads> |
| es-AR | <https://www.capterra.com.ar/software/216598/omnileads> |
| es-CL | <https://www.capterra.cl/software/216598/omnileads> |
| es-CO | <https://www.capterra.co/software/216598/omnileads> |
| es-CR | <https://www.capterra.co.cr/software/216598/omnileads> |
| es-DO | <https://www.capterra.do/software/216598/omnileads> |
| es-EC | <https://www.capterra.ec/software/216598/omnileads> |
| es-MX | <https://www.capterra.mx/software/216598/omnileads> |
| es-PA | <https://www.capterra.com.pa/software/216598/omnileads> |
| es-PE | <https://www.capterra.pe/software/216598/omnileads> |

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