17 years helping South African businesses
choose better software
Modjo
What Is Modjo?
Stop randomly searching through thousands of customer interactions to find the right information.
Gain an overview of your teams' on-the-ground reality with our conversational intelligence platform!
Boost your business by gaining a better understanding of your market, your team's performance, and your customer's needs.
Join 400+ European companies who trust us.
Who Uses Modjo?
Modjo is useful for all companies with business teams such as SDR, BDR, AE, CSM or AM.
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Modjo
Reviews of Modjo
Amazing tool for training - especially for sales growth.
Comments: Modjo really helps to grow team performance in terms of quantity and quality. It improves sales-driven company's result toward quality as the team learns more and more for each other.
Pros:
We have been using Modjo for our sales teams, both on demand and supply side. It is super helpful because you can link it to many software like Slack, Hubspot and even Google calendar. Basically it allows you to listen to recorded calls and give feedbacks, ask questions, send comments, tag people etc. It's an amazing tool for collaboration, training and growth. It's an open platform on which each team members can learn from others.
Cons:
It's a bit hard to manage everything when you start using it, linking it everywhere and create a flow. It really depends on each user and the company goal. Otherwise, it comes handy and super needed.
Super nice tool for onboarding and learning
Comments: Great experience overall. It's super handy for onboarding and training. Learning from each other and collecting feedback is essential if we want to stay agile.
Pros:
You can actually record all the calls you have with your prospect. From there, you can use them for internal use: to coach your team, to learn from others, to get transcripts, to tag people. Actually so many features if you can your sales team to grow and learn from each other. Ours is linked to Slack, which comes super handy.
Cons:
Transcription taken from the calls are not yet super accurate, as it really depends on how the conversation is going. Seems like it's hard to follow some accent and those speaking super quick. UX also is not easy if you are a first hand user BUT definitely becomes a must-have when you are growing a team.
Comes handy for meetings and onboarding
Pros:
Modjo is super efficient and can be added to various over software that are common to many workplace like Slack. It is easy to use and you can actually collaborate a lot on it. Not only with people within your company (though tags, transcription, notes etc) but also with people from outside your company. You can records calls and videos, give and leave feedbacks, etc. Super practical for onboardings as well as you can directly teach and learn.
Cons:
You really need to make sure you have a "privacy" policy going on in your company. Or at least have people you record be ok with that.
Great tool to give feedback to the relevant team
Comments:
Very good. It makes me save tons of time compared to before when I have to give feedbacks to the relevant team : now, I am able to notify them in the very context of a call or videocall.
It also helps to learn from each other in the same team and makes the manager's coaching easier.
Pros:
The tag system, the design, and the easy data reporting are my favorite. The transcription feature is very nice too.
Cons:
You don't know the delay to find your recording, nor which recordings are available if you are not directly connected to the tool but use tier-software
Very useful
Pros:
Easy to share Feedbacks on calls and point specific moments
Cons:
Bad writing transcription and it's hard search for a call using terms