---
description: Learn more about Voyado price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Voyado Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Data Platforms](/directory/31334/customer-data-platform/software) > [Voyado](/software/215541/voyado)

# Voyado

Canonical: https://www.capterra.co.za/software/215541/voyado

> Voyado helps retail brands create hyper-relevant shopping experiences, increase customer loyalty, and drive business growth.
> 
> Verdict: Rated **4.5/5** by 4 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Voyado?

Retailers and retail brands in northern Europe

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 4 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Voyado

## Commercial Context

- **Target Audience**: 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, German, Norwegian, Swedish
- **Available Countries**: Australia, Belgium, Denmark, Finland, Germany, Ireland, Luxembourg, Netherlands, Norway, Sweden, Switzerland, United Kingdom

## Features

- A/B Testing
- Activity Dashboard
- Behavioral Targeting
- CRM
- Campaign Analytics
- Campaign Management
- Campaign Tracking
- Conversion Tracking
- Customer Activity Tracking
- Customer Profiles
- Customer Segmentation
- Dashboard
- Drip Campaigns
- Email Marketing
- Engagement Tracking
- Landing Pages/Web Forms
- Lead Management
- Loyalty Cards
- Loyalty Program
- Marketing Automation
- Membership Management
- Multi-Channel Attribution
- Multi-Channel Marketing
- Performance Metrics
- Personalization
- Promotions Management
- ROI Tracking
- Recommendations
- Rewards Management
- Segmentation
- Social Marketing
- Template Management
- Third-Party Integrations
- Website Personalization
- Website Visitor Tracking

## Integrations (15 total)

- Centra
- Dixa
- Front Systems Mobile Point of Sale
- Google Ads
- Ingrid
- Kindly
- Kindly
- Lipscore
- OneSignal
- Orisha
- Reclaimit
- Salesforce Commerce Cloud
- Scayle
- Shopify
- Sitoo

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)

## Category

- [Customer Data Platforms](https://www.capterra.co.za/directory/31334/customer-data-platform/software)

## Related Categories

- [Customer Data Platforms](https://www.capterra.co.za/directory/31334/customer-data-platform/software)
- [Marketing Automation Software](https://www.capterra.co.za/directory/6/marketing-automation/software)
- [Customer Loyalty Software](https://www.capterra.co.za/directory/10031/customer-loyalty/software)
- [Personalization Software](https://www.capterra.co.za/directory/30965/personalization/software)
- [Marketing Analytics Software](https://www.capterra.co.za/directory/31018/marketing-analytics/software)

## Alternatives

1. [NiceJob](https://www.capterra.co.za/software/142037/nicejob) — 4.9/5 (202 reviews)
2. [Salesforce Marketing Cloud](https://www.capterra.co.za/software/7723/salesforce-marketing-cloud) — 4.2/5 (526 reviews)
3. [Bloomreach](https://www.capterra.co.za/software/173203/bloomreach) — 4.8/5 (56 reviews)
4. [WebEngage](https://www.capterra.co.za/software/143401/webengage) — 4.5/5 (32 reviews)
5. [Maestra](https://www.capterra.co.za/software/1029066/maestra) (0 reviews)

## Reviews

### "A great platform for communication and marketing" — 4.0/5

> **Tobias** | *11 February 2021* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Voyado's platform has simplified and helped us sharpen our communication to our members in our loyalty program.
> 
> **Cons**: That it is not not a complete CRM-platform from our part.
> 
> Voyado has simplified our internal process for sending out e-mails and sharpened our target groups for digital communication.

-----

### "Easy to use CRM and communication tool" — 5.0/5

> **Pierre** | *19 February 2021* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: It is very easy to:&#10;- Select relevant target groups and segment the customers&#10;- Build newletters and make sure that the prices are updated prior to the mailing&#10;- Create efficient automated flows based on customer behaviour
> 
> **Cons**: Unfortunately it is difficult to modify an existing automated flow without losing the history and statistics

-----

### "Voyado review" — 4.0/5

> **Shpresa** | *12 February 2021* | Apparel & Fashion | Recommendation rating: 8.0/10
> 
> **Pros**: The segmentation of customers and mapping of email flows and customers journeys.
> 
> **Cons**: There are still some improvements to make it a bit more seamless.
> 
> We use it mainly for our loyalty program and segmenting customers based on where they are in their customer journey with us.

-----

### "Great CRM with endless possibilities" — 5.0/5

> **Max** | *15 February 2021* | Sporting Goods | Recommendation rating: 10.0/10
> 
> **Pros**: The interface is extremely intuitive and the insights gained from segmentation is invaluable for us while working with CRM.
> 
> **Cons**: The reports system can sometimes feel a bit overwhelming to use.
> 
> Handling our CRM with Voyado is a treat and we couldn't ask for more when it comes to contact with the team, help with implementation, and, of course, using the segmentation and e-mail tool. We also run our loyalty program through Voyado and haven't had any problems so far.

## Links

- [View on Capterra](https://www.capterra.co.za/software/215541/voyado)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/215541/Voyado/> |
| en-AE | <https://www.capterra.ae/software/215541/voyado> |
| en-AU | <https://www.capterra.com.au/software/215541/voyado> |
| en-CA | <https://www.capterra.ca/software/215541/voyado> |
| en-GB | <https://www.capterra.co.uk/software/215541/voyado> |
| en-IE | <https://www.capterra.ie/software/215541/voyado> |
| en-IL | <https://www.capterra.co.il/software/215541/voyado> |
| en-IN | <https://www.capterra.in/software/215541/voyado> |
| en-NZ | <https://www.capterra.co.nz/software/215541/voyado> |
| en-SG | <https://www.capterra.com.sg/software/215541/voyado> |
| en-ZA | <https://www.capterra.co.za/software/215541/voyado> |
| nb | <https://www.capterra.no/software/215541/voyado> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra South Africa helps find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.co.za","url":"https://www.capterra.co.za/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.co.za/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Voyado","description":"Voyado is a SaaS company helping retail brands create hyper-relevant shopping experiences, increase customer loyalty, and drive business growth. Their AI-powered customer experience cloud includes a product discovery engine with deep product knowledge to predict and respond to visitors' intentions on e-commerce websites and a multichannel marketing platform that offers invaluable insights and campaign tools for delivering automated and personalized shopping experiences. Headquartered in Stockholm, Sweden, the company has more than 300 employees around Northern Europe, growing rapidly with customers around the world. For more information, visit voyado.com.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f1543344-3ac3-47ff-aa8c-1645e8823525.png","url":"https://www.capterra.co.za/software/215541/voyado","@type":"SoftwareApplication","@id":"https://www.capterra.co.za/software/215541/voyado#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":4},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.co.za/software/215541/voyado#faqs","mainEntity":[{"name":"What Is Voyado?","@type":"Question","acceptedAnswer":{"text":"Voyado is a SaaS company helping retail brands create hyper-relevant shopping experiences, increase customer loyalty, and drive business growth. Their AI-powered customer experience cloud includes a product discovery engine with deep product knowledge to predict and respond to visitors' intentions on e-commerce websites and a multichannel marketing platform that offers invaluable insights and campaign tools for delivering automated and personalized shopping experiences. Headquartered in Stockholm, Sweden, the company has more than 300 employees around Northern Europe, growing rapidly with customers around the world. For more information, visit voyado.com.","@type":"Answer"}},{"name":"Who Uses Voyado?","@type":"Question","acceptedAnswer":{"text":"Retailers and retail brands in northern Europe","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Data Platforms","position":2,"item":"/directory/31334/customer-data-platform/software","@type":"ListItem"},{"name":"Voyado","position":3,"item":"/software/215541/voyado","@type":"ListItem"}],"@id":"https://www.capterra.co.za/software/215541/voyado#breadcrumblist"}]}
</script>
