---
description: Learn more about Verint Speech Analytics price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Verint Speech Analytics Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Speech Analytics Software](/directory/32258/speech-analytics/software) > [Verint Speech Analytics](/software/214671/verint-speech-analytics)

# Verint Speech Analytics

Canonical: https://www.capterra.co.za/software/214671/verint-speech-analytics

> Verint® Speech Analytics™ is a cloud-based solution that helps businesses accurately transcribe and extract insights from phone calls.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Verint Speech Analytics?

Ideal for organizations that operate a call center for customer service.

## About the vendor

- **Company**: Verint
- **Location**: Melville, US
- **Founded**: 2004

## Commercial Context

- **Pricing Details**: Please contact Verint directly for pricing information.
- **Target Audience**: 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Andorra, Argentina, Armenia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Bhutan, Bolivia, Bosnia & Herzegovina, Brazil, Brunei, Bulgaria, Cambodia, Chile, China and 96 more

## Features

- Automatic Transcription
- Call Recording
- Customer Experience Management
- Sentiment Analysis
- Surveys & Feedback

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Speech Analytics Software](https://www.capterra.co.za/directory/32258/speech-analytics/software)

## Alternatives

1. [Rilla](https://www.capterra.co.za/software/1061343/Rilla) — 4.8/5 (351 reviews)
2. [Fathom](https://www.capterra.co.za/software/1037530/fathom) — 5.0/5 (807 reviews)
3. [Gong.io](https://www.capterra.co.za/software/157969/gong-io) — 4.8/5 (560 reviews)
4. [CallAI](https://www.capterra.co.za/software/1051183/callai) — 4.7/5 (7 reviews)
5. [Transkriptor](https://www.capterra.co.za/software/1030033/transkriptor) — 4.7/5 (550 reviews)

## Links

- [View on Capterra](https://www.capterra.co.za/software/214671/verint-speech-analytics)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/214671/Verint-Speech-Analytics/> |
| en-AE | <https://www.capterra.ae/software/214671/verint-speech-analytics> |
| en-AU | <https://www.capterra.com.au/software/214671/verint-speech-analytics> |
| en-CA | <https://www.capterra.ca/software/214671/verint-speech-analytics> |
| en-GB | <https://www.capterra.co.uk/software/214671/verint-speech-analytics> |
| en-IE | <https://www.capterra.ie/software/214671/verint-speech-analytics> |
| en-IL | <https://www.capterra.co.il/software/214671/verint-speech-analytics> |
| en-IN | <https://www.capterra.in/software/214671/verint-speech-analytics> |
| en-NZ | <https://www.capterra.co.nz/software/214671/verint-speech-analytics> |
| en-SG | <https://www.capterra.com.sg/software/214671/verint-speech-analytics> |
| en-ZA | <https://www.capterra.co.za/software/214671/verint-speech-analytics> |

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