What Is Trustmary?

Lead generation supercharged with social proof! Trustmary helps you to 1. consolidate all your social proof into a single platform, 2. display reviews and testimonials on your website, 3. generate more leads with lead gen forms and widgets, 4. optimize conversions rates with a/b tests, 5. collect unlimited testimonials and reviews (incl. video)

All of this for free.

You can also upgrade to our full suite product, lead generation supercharged with customer feedback and social proof.

Who Uses Trustmary?

A marketer who wants to generate more leads and beautifully display social proof on their website.

Where can Trustmary be deployed?

Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)

About the vendor

  • Trustmary
  • Phone Support
  • Chat

Countries available

Albania, Andorra, Austria, Belarus, Belgium and 46 others

Languages

English, Estonian, Finnish, French, German and 2 others

About the vendor

  • Trustmary
  • Phone Support
  • Chat

Countries available

Albania, Andorra, Austria, Belarus, Belgium and 46 others

Languages

English, Estonian, Finnish, French, German and 2 others

Trustmary videos and images

Trustmary Software - Dashboard
Trustmary Software - Creating survey
Trustmary Software - Responding to survey
Trustmary Software - Recording a video review with mobile
Trustmary Software - Dashboard with mobile
View 6 more
Trustmary video
Trustmary Software - Dashboard
Trustmary Software - Creating survey
Trustmary Software - Responding to survey
Trustmary Software - Recording a video review with mobile
Trustmary Software - Dashboard with mobile

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Features of Trustmary

  • AB Testing
  • Alerts/Notifications
  • Anonymous Feedback
  • CES Survey Structure
  • CSAT Survey Structure
  • Campaign Management
  • Chat/Messaging
  • Complaint Monitoring
  • Conversion Tracking
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Forms
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Drag & Drop
  • Engagement Tracking
  • Feedback Management
  • Mobile Survey
  • Multi-Channel Campaigns
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • NPS Survey Structure
  • Negative Feedback Management
  • Offline Response Collection
  • Performance Metrics
  • Process/Workflow Automation
  • Pulse Surveys
  • Question Branching
  • Question Library
  • Reporting/Analytics
  • Review Monitoring
  • Review Notification
  • Review Request
  • SMS Messaging
  • Segmentation
  • Skip Logic
  • Social Sharing
  • Split Testing
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Third Party Integrations
  • Trend Analysis
  • URL Customization
  • Visual Analytics

Trustmary Alternatives

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Retently helps you track business CX metrics: NPS, CSAT & CES. Collect, manage and act on the received customer feedback.
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1-click surveys your customers will respond to. A complete, fully customizable solution for real-time feedback embedded into any email.
Zonka Feedback CX Platform is a multichannel Survey & Feedback Software. Measure, improve and transform Employee Customer Experiences. Learn more about Zonka Feedback
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ReviewTrackers business solutions allow for analyzing, amplifying & maximizing insights to accelerate acquisition and retention.
Your Business Data OS: Collect, organize & understand your data.

Reviews of Trustmary

Average score

Overall
4,6 (21)
Ease of Use
4,7 (21)
Customer Service
4,8 (21)
Features
4,6 (21)
Value for Money
4,6 (21)

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Find reviews by score

5
62%
4
38%
Juuso T.
Juuso T.
CEO in Finland
Verified LinkedIn User
Consumer Services, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source

Happy to recommend!

5,0 last year

Comments: I'm collecting important data from my customer satisfaction and i can make my services more trustworthy with publicly given recommendations.

Pros:

Collecting recommendations from customers is very easy and makes biggest impact to sales. I like how easily i can integrate those recommendations that i like to pop up in my website.

Cons:

I really don't have any cons to say about this. I like it.

Trustmary Group Response

last year

Thanks Juuso for the review! It is good to see that you are using full potential of our tool from feedback to reviews and improved website conversions. Please let us know if there is anything we could do better for you or if you have ideas for the future features :)

Aarno U.
Key Account Manager in Finland
Security & Investigations, 51-200 Employees
Used the Software for: 1+ year
Reviewer Source

Easy SaaS SW to track NPS and to build customer satisfaction surveys

4,0 2 years ago

Comments: We wanted easy and flexible tool to measure NPS and to perform yearly customer surveys.

Pros:

It's easy to start with. Sending the surveys from SW is intelligent.

Cons:

The reporting is little bit light when analysing longer surveys (excel import).

Trustmary Group Response

last year

Thanks for leaving a review Aarno! We are happy to notice that you have been satisfied with Trustmary and feel that it is easy to use. We are also putting more effort into reporting features for long surveys in the near future. We will contact you and make sure that your insights are included.

Päivi L.
Director in Finland
Plastics, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source

Better start of useing it

4,0 last year

Comments: It's a little bit too expencive to us.

Pros:

Easy to use and works very fast. I do not need to stress for it

Cons:

The start was far too slow. And it stop working and we mist a lot of time without Trustmary but paying it.

Trustmary Response

last year

Hi Paivi, thank you for your review and feedback! I'm glad that you've found it easy, fast, and stress-free to use. I'm sorry to hear that the start didn't quite meet your expectations. We're working hard on our efforts to make sure the implementation is as efficient as possible. Please let us know if there's anything we can do to support your Trustmary use in the future.

Ville K.
Marketing Manager in Finland
Consumer Electronics, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

Constant improvement

5,0 last year

Comments: We automate as much as possible and that's easy with Trustmary. We send automated and manual NPS questionnaires and then get weekly reports of how our NPS is doing. If we would have any problems I feel like I can trust the customer service to have my back and help me out. Trustmary does valuable work for us but it does it quietly in the background. Once you've set it all up it works great and you just oversee how the results trend.

Pros:

I love how much the guys at Trustmary listen to feedback and improve the product. The software was good from the start but it has taken such leaps forward since we started using it a year ago and is now way better and more versatile. I like the fact that it is simple to use and to automate.

Cons:

At first it felt a bit too simple but that was over a year ago and it has improved a lot since then.

Trustmary Response

last year

Thanks Ville for your feedback. Solving real problems for our customers was the trigger to build this software and we want to keep listening to all of you and stay on the same track in the future too. Thanks! As you mentioned, we have taken big steps forward during the recent year but expect even more improvements going forward since we have more than doubled our dev resources just recently :)

Oskari V.
Customer Success Coach in Finland
Information Technology & Services, 51-200 Employees
Used the Software for: 6-12 months
Reviewer Source

Good software for surveys

4,0 last year

Pros:

UI of trustmary is clean and good looking. Integrations to Hubspot are also great!

Cons:

Some functions are bit too hard to get to. Also some of surveys are quite unclear to me how they work, that might also be user based problem..

Trustmary Response

last year

Hey Oskari, thanks for your review and feedback! We do our best to keep our software simple and easy to navigate. Also, I'm happy to hear you've found the integrations helpful. Regarding the functions and surveys you mentioned, please contact your support person to get the help you need with this. Whether it's a user-based issue or something else, we're here for you :)