---
description: Learn more about Pobuca Experience Cloud price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Pobuca Experience Cloud Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [Pobuca Experience Cloud](/software/213004/pobuca-experience-cloud)

# Pobuca Experience Cloud

Canonical: https://www.capterra.co.za/software/213004/pobuca-experience-cloud

> Pobuca Experience Cloud leverages AI to analyze what customers say in all touchpoints  \& produces CX metrics \& VoC insights.
> 
> Verdict: Rated **4.5/5** by 2 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Pobuca Experience Cloud?

Pobuca can help brands \& retailers measure CX, design the right strategy based on KPIs and improve it in a loop that will keep them above the competition.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 2 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Pobuca
- **Location**: London, UK
- **Founded**: 2015

## Commercial Context

- **Starting Price**: €900,00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Target Audience**: 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize and 188 more

## Features

- Customizable Templates
- Dashboard
- Data Visualization
- Feedback Management
- Multi-Channel Data Collection
- NPS Survey Structure
- Negative Feedback Management
- Reporting/Analytics
- Survey/Poll Management
- Surveys & Feedback
- Text Analysis

## Support Options

- Email/Help Desk
- Phone Support
- Chat

## Category

- [Customer Experience Software](https://www.capterra.co.za/directory/30671/customer-experience/software)

## Alternatives

1. [SurveyMonkey](https://www.capterra.co.za/software/32728/surveymonkey) — 4.6/5 (10427 reviews)
2. [Trustpilot](https://www.capterra.co.za/software/169618/trustpilot) — 4.5/5 (1202 reviews)
3. [Broadly](https://www.capterra.co.za/software/161326/broadly-reviews) — 4.8/5 (336 reviews)
4. [Experience.com](https://www.capterra.co.za/software/178112/socialsurvey) — 4.7/5 (89 reviews)
5. [Jotform](https://www.capterra.co.za/software/158456/jotform-4-0) — 4.7/5 (2794 reviews)

## Reviews

### "It’s a great tool, totally recommended\!" — 5.0/5

> **Ioannis** | *04 July 2022* | Automotive | Recommendation rating: 9.0/10
> 
> **Pros**: Pobuca allows us to understand better our customers and offer them better personalized campaigns
> 
> **Cons**: Nothing in particular has bothered me so far

-----

### "Overall a well structured CRM system, which help  to make our job easier." — 4.0/5

> **Marianan** | *20 April 2018*
> 
> **Pros**: Effectively Reward your Customers.t 
Identify market needs  and help to better segment the market and better target your customers
> 
> **Cons**: customer support behind the product as well as the need to get evolved and more modern, so as to satisfy needs of the market.

## Links

- [View on Capterra](https://www.capterra.co.za/software/213004/pobuca-experience-cloud)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/213004/pobuca-experience-cloud> |
| de-AT | <https://www.capterra.at/software/213004/pobuca-experience-cloud> |
| de-CH | <https://www.capterra.ch/software/213004/pobuca-experience-cloud> |
| en | <https://www.capterra.com/p/213004/Pobuca-Experience-Cloud/> |
| en-AE | <https://www.capterra.ae/software/213004/pobuca-experience-cloud> |
| en-AU | <https://www.capterra.com.au/software/213004/pobuca-experience-cloud> |
| en-CA | <https://www.capterra.ca/software/213004/pobuca-experience-cloud> |
| en-GB | <https://www.capterra.co.uk/software/213004/pobuca-experience-cloud> |
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| es | <https://www.capterra.es/software/213004/pobuca-experience-cloud> |
| es-AR | <https://www.capterra.com.ar/software/213004/pobuca-experience-cloud> |
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| es-CR | <https://www.capterra.co.cr/software/213004/pobuca-experience-cloud> |
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| fr | <https://www.capterra.fr/software/213004/pobuca-experience-cloud> |
| fr-BE | <https://fr.capterra.be/software/213004/pobuca-experience-cloud> |
| fr-CA | <https://fr.capterra.ca/software/213004/pobuca-experience-cloud> |
| fr-LU | <https://www.capterra.lu/software/213004/pobuca-experience-cloud> |
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| ja | <https://www.capterra.jp/software/213004/pobuca-experience-cloud> |
| nl | <https://www.capterra.nl/software/213004/pobuca-experience-cloud> |
| nl-BE | <https://www.capterra.be/software/213004/pobuca-experience-cloud> |
| pl | <https://www.capterra.pl/software/213004/pobuca-experience-cloud> |
| pt | <https://www.capterra.com.br/software/213004/pobuca-experience-cloud> |
| pt-PT | <https://www.capterra.pt/software/213004/pobuca-experience-cloud> |
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