---
description: Learn more about Dialogue price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Dialogue Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Marketing Automation Software](/directory/6/marketing-automation/software) > [Dialogue](/software/212991/dialogue)

# Dialogue

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> Dialogue is an eCommerce personalization platform that allows merchants to create a powerful and personalized shopping experience
> 
> Verdict: Rated **4.8/5** by 6 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Dialogue?

Brands and retailers from different industries including beauty, fashion, baby products, electronics, pharmaceuticals, and more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 6 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Dialogue

## Commercial Context

- **Pricing model**: Per Feature (Free version available)
- **Target Audience**: 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Behavior Tracking
- Behavioral Targeting
- Campaign Management
- Conversion Tracking
- Customer Experience Management
- Customer Segmentation
- Engagement Tracking
- Promotions Management
- ROI Tracking
- Real-Time Analytics
- Recommendations
- Reporting & Statistics
- Reporting/Analytics
- Segmentation
- Shopping Cart
- Visual Analytics
- Website Management
- Website Personalization

## Integrations (3 total)

- Google Analytics 360
- Loox
- Yotpo

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Marketing Automation Software](https://www.capterra.co.za/directory/6/marketing-automation/software)

## Related Categories

- [Marketing Automation Software](https://www.capterra.co.za/directory/6/marketing-automation/software)
- [eCommerce Software](https://www.capterra.co.za/directory/3/ecommerce/software)
- [Customer Engagement Software](https://www.capterra.co.za/directory/30906/customer-engagement/software)
- [Artificial Intelligence (AI) Software](https://www.capterra.co.za/directory/30938/artificial-intelligence/software)
- [Personalization Software](https://www.capterra.co.za/directory/30965/personalization/software)

## Alternatives

1. [Algolia](https://www.capterra.co.za/software/148915/algolia-search) — 4.7/5 (74 reviews)
2. [Involve.me](https://www.capterra.co.za/software/168333/brandquiz) — 4.4/5 (67 reviews)
3. [Wiser](https://www.capterra.co.za/software/1018751/wiser) — 5.0/5 (1 reviews)
4. [Heyday](https://www.capterra.co.za/software/177804/heyday-ai) — 4.6/5 (17 reviews)
5. [Unbxd Site Search](https://www.capterra.co.za/software/1007496/unbxd-site-search) — 5.0/5 (1 reviews)

## Reviews

### "Dialogue is what you need to turn your shoppers into customers." — 5.0/5

> **Ravi** | *13 January 2021* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Ever since we started using Dialogue, it has become so easy to understand how people search for something before they buy it. The best thing about Dialogue is that we don't need to do much and it saves a lot of time for our team. 
The generation of an automated message is impressive.
> 
> **Cons**: I am looking to have more options that will help our team to provide a better experience.

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### "Exactly what I needed" — 5.0/5

> **Erik** | *14 January 2021* | Internet | Recommendation rating: 10.0/10
> 
> **Pros**: I needed a software to boost engagement on my site and help me convert leads into sales.Exactly what I needed.
> 
> **Cons**: So far, nothing to complain. I've been using this software for 4 months now, and it works really well.
> 
> I like the fact Dialogue is completely automatic. Once you set up everything, you just need to sit and watch the results, via the analytics in backend.

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### "Skyrocket the customer experience" — 4.0/5

> **MC** | *20 January 2021* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: This will skyrocket the ecom experience of the users.  Awesome tool.
> 
> **Cons**: Nothing till now. It has everything which is required.

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### "It Is Exciting To Watch Your Sales Go Up\!" — 5.0/5

> **Chery** | *20 January 2021* | E-Learning | Recommendation rating: 9.0/10
> 
> **Pros**: There are a few things about Diologue that caught my attention, This Persuader is pretty neat where it recognizes the users intent and then displays a message in real-time, this could really drive your customer to add something to the product to the cart. I also was intrigued by the way they create the upsells automatically by offering users products recommendations, I know I have personally added things from Amazon's marketing messages in the past.  It is exciting to watch the sales go up...
> 
> **Cons**: I don't really see anything wrong with Diologue at this time, but of course will let you know in the future if I come across anything.

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### "It Helped me to get more clients for my ecommerece site" — 5.0/5

> **Robin** | *16 January 2021* | Computer Networking | Recommendation rating: 10.0/10
> 
> **Pros**: It Helped me to get more clients for my e-commerce site. Its AI features make it easier to use and dependable.
> 
> **Cons**: It's powered by Artificial intelligence.

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## Links

- [View on Capterra](https://www.capterra.co.za/software/212991/dialogue)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/212991/Dialogue/> |
| en-AE | <https://www.capterra.ae/software/212991/dialogue> |
| en-AU | <https://www.capterra.com.au/software/212991/dialogue> |
| en-CA | <https://www.capterra.ca/software/212991/dialogue> |
| en-GB | <https://www.capterra.co.uk/software/212991/dialogue> |
| en-IE | <https://www.capterra.ie/software/212991/dialogue> |
| en-IL | <https://www.capterra.co.il/software/212991/dialogue> |
| en-IN | <https://www.capterra.in/software/212991/dialogue> |
| en-NZ | <https://www.capterra.co.nz/software/212991/dialogue> |
| en-SG | <https://www.capterra.com.sg/software/212991/dialogue> |
| en-ZA | <https://www.capterra.co.za/software/212991/dialogue> |
| fr | <https://www.capterra.fr/software/212991/dialogue> |
| fr-BE | <https://fr.capterra.be/software/212991/dialogue> |
| fr-CA | <https://fr.capterra.ca/software/212991/dialogue> |
| fr-LU | <https://www.capterra.lu/software/212991/dialogue> |

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