
Who Uses 7shifts?
7shifts is designed specifically for restaurant owners, managers, and employees looking to optimize schedules, streamline communication, and improve efficiency. 7shifts simplifies restaurant life.
What Is 7shifts?
SPECIAL OFFER: FREE FOR 60 DAYS!
7shifts empowers restaurants of all sizes to trim labor costs, retain staff, and stay labor compliant with robust scheduling, communication, compliance, and engagement tools. 7shifts helps managers save 5 hours/week on scheduling, minimize call & text chaos with streamlined communication, manage staff on-the-go with free mobile apps, and trim labor costs up to 3% by integrating their POS. Join 250,000+ restaurant pros using 7shifts to simplify their life.
7shifts Details
7shifts
http://www.7shifts.com

7shifts pricing overview
7shifts does not offer a free trial.
Free Trial
No
7shifts deployment and support
7shifts Features
HR Software
Vendor has not completed this information.
7shifts Alternatives
More 7shifts alternatives7shifts Reviews
Read all reviewsOverall rating
Average score

Leandro U.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 2020/11/05
"7 Shifts for restaurant schedule Management"
Comments: My managers and employees love it.
Pros: It is easy to use and anybody with a phone can have easy access to their schedule, send messages using it, and letting anybody know about changes. It is a very practical and professional tool for the schedules that we use in our Restaurant. We have the scheduling available on our P/R processor, but we prefer to pay for this service as it is more agile and practical than our P/R company.
Cons: To be honest, I do not have any complaints, but we only use the scheduling module as we have other systems.
Vendor Response
by 7shifts on 2020/11/06
Thanks for the review Leandro! It's great to hear that even though you have the option, you see so much value in 7shifts that it goes above and beyond what is offered to you in your payroll provide. Know that we will always be looking to increase the value of our services for folks like yourself. Cheers!
- Reviewer Source
- Reviewed on 2020/11/05
Mahmud U.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 2021/01/12
"All in one"
Comments: Great customer service, easy to use
Pros: We have been using 7Shifts little over 2 years now and it has been a great experience. User interface is very simple. It an app that apple would have build. Very basic but yet very powerful. If you are getting this app i highly recommend getting all packages. End of the day it saves you money and head ache. Advil pain killer is expensive and good for your body
Cons: I dont have any dislike so far in 2 years
Vendor Response
by 7shifts on 2021/02/03
Thanks so much for the review Mahmud! We love working with your team at MezzeMe and can't wait for our next visit. It makes our day to hear that your team gets tremendous value out of 7shifts for your restaurants.
- Reviewer Source
- Reviewed on 2021/01/12
Susie R.
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Overall Rating3 /5
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Ease of Use3 /5
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Features & Functionality3 /5
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Customer Support2 /5
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Value for Money3 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 2020/04/16
"It’s Okay"
Pros: When choosing the highest cost package, you will have access to the most basic necessary functions. They do not charge base level employees to use the app
Cons: Some functions change without first being informed (although they state that they always inform prior to a change). Their beta testing due diligence leaves something to be desired. If they are unable to duplicate an error even if you can prove it exists, they refuse to fix it saying they are incapable of doing so. They make their customers pay for basic functions through the most costly package I used to use 7ahifts for over 4 years. I was looking at using them again for a different restaurant. However, the salesperson I encountered was a typical salesperson and never talked to me like they cared about the company Where I’m currently employed. Instead I was told stats about how I wouldn’t find a program cheaper, that they weren’t gouging those who wanted the basic functions I pointed at, and multiple other aspects in which I was wrong. When I pointed that out, he proceeded to raise his voice at me, chuckled and attempted to carry on I hung up on him at that point of the conversation I would have never signed a contract with this individual. Hopefully other sales reps actually care about potential customers
Vendor Response
by 7shifts on 2020/04/22
Hi Susie,
Thanks so much for your comment. We really appreciate your candid feedback so we can make the 7shifts experience better for all users, and we're sorry to hear your experience was less than ideal.
As a product that is growing and evolving every day, our pricing has changed a lot since you would have first started using 7shifts 4 years ago, but we would like to see what we can do to make 7shifts work for the restaurant you are currently working in. Please drop us a line at [email protected] and we will see what we can do to offer a solution the meets the needs of your business.
In regards to your interactions with a member of our team, I have flagged this to our management team to ensure that we provide everyone the same high level of service that we ourselves would expect.
We apologize if your experience was less than ideal and really take that to heart. We hope that in the future we can earn back the trust you have placed in our business.
- Reviewer Source
- Reviewed on 2020/04/16
Joshua C.
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Overall Rating4 /5
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Ease of Use4 /5
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Features & Functionality4 /5
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Customer Support3 /5
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Value for Money4 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 2020/11/12
"Great system and developing nicely"
Comments: Customer service as always been a pleasure. Not a big fan of continual prompts every time I log in for feedback or sales pitches but overall a real solid system.
Pros: During the time that we have used this software, there have been wonderful developments and rollouts that nicely enhance our operation. Keep up the good work!
Cons: It was very basic to begin with. Coming along nicely and will likely be the best product if they keep it up.
Vendor Response
by 7shifts on 2020/11/18
Thanks for the review Joshua. You can rest assured that we will always be working to improve 7shifts and ensure that it's the best solution for restaurateurs like you.
- Reviewer Source
- Reviewed on 2020/11/12
Sarah P.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality4 /5
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Customer Support5 /5
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Value for Money4 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 2020/11/03
"Longtime user"
Comments: Absolutely great! If you have any issues they help you out right away. Plus they are always evolving and take their customers suggestions and implement them.
Pros: Very easy to use. Lots of integration options and they are continually adding more. Easy for staff to use!
Cons: Not everything you need to do is on the mobile app or sometimes hard to find.
Vendor Response
by 7shifts on 2020/11/05
Thanks for the kind words Sarah! We are humbled by your feedback, and happy to hear you have found a lot of value in our platform once you made the switch from Hot Schedules. Keep an eye out for even more great functionality being added soon.
Also, I'm going to have a member of our mobile team reach out to you in order to hear about your ideas for improving our mobile apps to better suit you.
- Reviewer Source
- Reviewed on 2020/11/03