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DelivApp logo

DelivApp

DelivApp Overview:

What Is DelivApp?

The DelivApp platform gives restaurant groups, delivery marketplaces and franchises everything they need to own the entire customer journey—from screen to door.

A single, modular SaaS suite combines:
- a white-label online-ordering site, apps & kiosk; - a digital wallet with tiered loyalty;
- order aggregation from POS, web and third-party marketplaces;
- an enterprise-grade dispatch & delivery-management console;
- and smart delivery orchestration that can route each order to in-house couriers or integrated external fleets in real time.

Run in full auto-pilot or co-pilot mode, set granular rules per brand, location or courier, and scale to thousands of orders without ballooning your ops team.

Who Uses DelivApp?

Restaurant groups & chains, delivery marketplaces, ghost kitchens, courier companies, food & beverage franchises.

Where can DelivApp be deployed?

Cloud-based
On-premise
DelivApp Software - Branded menus, live order status and loyalty wallet on iOS, Android, web and kiosk
DelivApp Software - Mix cards, cash and bonus points in a single order to boost conversion and loyalty
DelivApp Software - Dispatch Admin, Web and App: maintain a complete control over your business operations, set automation rules, fully automate your dispatch or work in a co-pilot mode, manually intervene when needed. Work from anywhere with a companion dispatch app
DelivApp Software - Business portal and app: keep your pickup locations in the know, grant them management rights when needed. Enable or disable dispatch to third-party providers, and rest assured that everyone only sees only what they are entitled to see
DelivApp Software - Courier app: delight your couriers with a simple to use task management app. Fully control the workflows, display settings, and order handling rules (POD, cash on delivery etc). Manage entitlements, allow seeing the work and earnings history
View 6 more

Overall rating

See all reviews
Based on 10 reviews
4,7
Write a Review!

Starting Price

US$999,00
Per User, Per Month

Free trial

About the vendor

  • DelivApp

DelivApp support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Australia, Austria, Belgium, Canada, Cyprus

Countries available

Countries where the product is available. Note: Customer support may not be accessible in that country.

  • Australia
  • Austria
  • Belgium
  • Canada
  • Cyprus
  • Czechia
  • Georgia
  • Germany
  • Greece
  • Hungary
  • Ireland
  • Israel
  • Kazakhstan
  • New Zealand
  • Poland
  • Romania
  • Serbia
  • Slovakia
  • Slovenia
  • Spain
  • United Arab Emirates
  • United Kingdom
  • United States
  • Uzbekistan

Languages

Arabic, English, French, German, Greek

Languages

Languages that the product is available in.

  • Arabic
  • English
  • French
  • German
  • Greek
  • Hebrew
  • Polish
  • Russian
  • Spanish

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Capterra verified reviews for DelivApp

Overall rating

4,7
Based on 10 reviews
Write a Review!

Filter reviews (10)

Most Helpful Most Recent
Asaf
Product Manager in Israel
Verified LinkedIn User
Logistics & Supply Chain, 201–500 Employees
Used the Software for: 1+ year

"It's a mission-critical software for our business"

10 August 2021
5,0
great
Pros:
We are a delivery company for restaurants and we handle about 100k deliveries per month using DelivApp, and we usually have more than 70 couriers on shift on a daily basis. We've grown to these volumes using this software and I like most that the system works well regardless of the volumes. Dispatcher portal is very fast and automation is good, the new version of the courier app received a very good feedback from our guys. For several years, we'd been using only logistics module, but we are now rolling out our marketplace, which we setup on DelivApp. The overall experience was also great, I worked on the menus with restaurants and we managed to get more than 100 businesses onboard very quick.
Cons:
In the beginning, we had some challenges with the courier app, but they were resolved in the new version. At times there are minor bugs but they get resolved quickly.
Reviewer Source

DelivApp Response

25 August 2021

Thanks so much for the elaborate review! We value all the feedback that helps us improve the product, and appreciate your trust. We are happy to support your growth going forward!

Urda
CEO&Founder in Romania
Hospitality, 201–500 Employees
Used the Software for: Free Trial

"Professionalism and promptness I recommend !!!"

09 September 2021
5,0
Pros:
I can't say that I like something specific because I liked something exactly as much as I liked the communication between Supplier and Customer, everything is solved in a short time and without problems!
Cons:
I don't like that there are no notifications when an order enters the dispatcher but I was assured that this problem will be solved. I don't like that there is no mobile application for dispatching,
Reviewer Source

DelivApp Response

24 September 2021

Thank you so much for the kind words! We are happy to have you as a customer now that you've completed the trial and look forward to helping you grow!

Thomas
CEO in Austria
Transportation/Trucking/Railroad, 11–50 Employees
Used the Software for: 6-12 months

"ninjas.jetzt"

22 September 2021
4,0
Pros:
pretty easy to operate, support is really quick DelivApp is also doing changes only for our needs
Cons:
Does not fit 100% for all our needs, but they are pretty unique.
Reviewer Source

DelivApp Response

11 October 2021

Thomas, appreciate your feedback and inputs on how to improve the product! Proud to be powering NINJAS.jetzt growth!

Nadav
Ceo in Israel
Restaurants, 51–200 Employees
Used the Software for: 2+ years

"magnificent product"

30 November 2020
5,0
Simplified our logistics and payroll, cutting down the costs
Before DelivApp, we had very complex logistics operations and complicated staff management processes, when a simple task of understanding which courier should receive how much was extremely labor-intense. Once we started working with DelivApp, we were able to streamline all the logistic processes as well as the payroll and compensation management, and when we did that, we gained a sense of control and much better visibility into what is going on, we saw an opportunity to optimize our expenses. We are now running very efficient and lean operations and we calculate our courier compensations literally in one click. Franco restaurant, Nadav K, the owner
Pros:
Not only is manpower saved Even the existing workforce does not need to be skilled The software does everything for you
Cons:
No cons It sound that everything is perfect And no flawes But it really is in the macro Just insignificant things
Reviewer Source

DelivApp Response

08 December 2020

Thank you, Nadav! Weare happy to serve you!

Verified Reviewer
Verified LinkedIn User
Logistics & Supply Chain, 11–50 Employees
Used the Software for: 1-5 months

"Best driver management software in the market"

02 July 2022
5,0
Pros:
The intergration delivapp provides us to Intergrate with multiple system have helped us to move away from manual process. The team have been super helpful for us to mange the whole process of changing from existing system to their platform.
Cons:
We couldn't find any problem with their system after using 2 months. Even when we needed some changes to be done they provided us with instant solutions
Reviewer Source

DelivApp Response

05 July 2022

Thank you very much for the trust and kind words! We will do everything not to disappoint going forward.

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