--- description: Learn more about Mercury price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Mercury Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Higher Education Software](/directory/30913/higher-education/software) > [Mercury](/software/211433/mercury) # Mercury Canonical: https://www.capterra.co.za/software/211433/mercury Page: 1 / 2\ Next: [Next page](https://www.capterra.co.za/software/211433/mercury?page=2) > Infinitely customizable Housing and Conference Event Management Software for universities and private providers. > > Verdict: Rated **4.8/5** by 24 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Mercury? RMS is a proud partner with colleges, universities, and private housing providers around the world. Whether you're managing 50 beds or 15,000, Mercury tools scale to meet your needs. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 24 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: RMS ## Commercial Context - **Starting Price**: US$0,01 - **Pricing model**: Per User - **Pricing Details**: Pricing includes a one-time implementation package and the Y1 annual fees. - **Target Audience**: 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) - **Supported Languages**: English - **Available Countries**: United States ## Features - Alerts/Notifications - Billing & Invoicing - Contact Management - Housing Management - Lease Management - Tax Management - Vacancy Management ## Category - [Higher Education Software](https://www.capterra.co.za/directory/30913/higher-education/software) ## Related Categories - [Higher Education Software](https://www.capterra.co.za/directory/30913/higher-education/software) - [Real Estate Property Management Software](https://www.capterra.co.za/directory/20050/real-estate-property-management/software) ## Alternatives 1. 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Over the last few years, the team at Mercury has worked very hard to increase functionality to the system from older versions, and with their latest upgrade, there have been much-needed improvements for people who complete daily tasks in housing, conference, meal plan, and student facing web designs. > > **Cons**: The con to Mercury would be subject to everyone. For our institution, the pre-loaded options for the software do not apply to our business practices, so we work with the team at RMS to make changes and updates that fit our needs. The pre-loaded options could be helpful for some, but they do not apply for our institution. > > Our overall experience with Mercury is so superb because of the support team at RMS. From quarterly calls to the yearly user conference, the team at RMS is really the driving force behind a great experience. The team is always willing and able to assist in brainstorming, system support and troubleshooting, or really any other support you would need with Mercury, at any given time. This level of support truly shows the clients that they are cared for and that attention to detail is really appreciated - especially in the business of higher education where things are always changing\! ----- ### "You Get A Lot for What You Pay For, and You Pay A Lot for What You Get\!" — 4.0/5 > **Mark** | *08 December 2020* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: The reporting functionality is the most impressive feature. One of the tasks that had previously daunted my team was having to always provide information for other areas within our department. Now, the information is in Mercury, and staff are able to data mine what they need to do their jobs more efficiently. Of course, there are times when the nature of the report requires additional help. Mercury is very robust, and does so much more than we what we currently use it for. > > **Cons**: Mercury does exactly what you tell it to do, and nothing else. It does not always do how you want something done, which does require either an adjustment to your existing business practice or forces you to create a totally different process. It is not always a bad thing to have to reexamine how things are done, but there are still some things which must be done a certain way. Not a big fan of having the data for cancelled assignments disappear from a student's record. Sure, you can go back into the logs to find it, but you cannot construct a roster of who was was assigned on a given day if the assignment was cancelled. This has proven to be especially challenging during COVID-19. > > We have been able to incorporate a number of processes into Mercury that used to be housed in multiple areas. We now use Mercury for Move-in timeslots, integrate the check-in functionality with Persona to activate room access according to who has actually arrived, can bill multiple residents for a single item type rather than one at a time. The ability to send out correspondence through Mercury is remarkable, and the ability to schedule that correspondence is a game changer. Overall, Mercury is a fantastic product, and can do what we need it to do. Learning takes time, and is not always easy when you are also keeping up with the day-to-day. ----- ### "Mercury Review" — 4.0/5 > **Olivia** | *27 October 2023* | Education Management | Recommendation rating: 8.0/10 > > **Pros**: I am a college student employed by Northwest Missouri State University and I have to use Mercury every day to handle students' housing information and meal plans. I love how simple it is. Everything is laid out in a manner that is easy to use. Mercury makes items easy to find. It is also easy to edit when there needs to be changes to a student's account. Mercury is also efficient. There are a small amount of buttons that need to be pushed when you are trying to navigate to a location within Mercury, making it easy to find answers to students' questions quickly. > > **Cons**: What I like least about Mercury is how it is difficult to batch tasks. Sometimes, I want to apply the same application to twenty students. It is possible to do this, but it is very difficult. It is easier to manually enter the application to each student's account. > > My overall experience with Mercury has been exceedingly pleasant. Mercury is simple and efficient to use. I love how if I am looking for information about a student's housing plan, I can quickly find it. Mercury customer service is always very easy to work with as well. For the price, Mercury has a lot of options and flexibility. Overall, my experience with Mercury has been a very enjoyable one. ----- ### "RMS Mercury review" — 5.0/5 > **Kereen** | *10 December 2020* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: I began my relationship with RMS Mercury as a user and quickly discovered that it was far more than just a tool for booking students in and out of their room. Mercury is a versatile system, easy for an end user who isn't from an IT background to understand, customise to suit the needs of our students and our business processes and comes with an inbuilt suite of reports, as well as being able to build my own in house reports. Implementation of the system was pretty straight forward - our IT team supported the technical side of implementation - Test and Production environments suit our business needs and I like the fact that it's so easy to build in test and export into Production. > > **Cons**: There isn't anything that I don't particularly like about Mercury. There are a few tweaks that I understand are being worked on within the system after users have fed back to developers such as some of the aggregate functionality on some of the reports, and moving a few features around just to ease eg scrolling but such issues are fairly minor - again RMS are receptive to user ideas. > > The RMS team are extremely supportive and respond quickly to support needs. There is an annual international and an annual UK conference which users can attend and is great for sharing ideas and to see what's coming in future iterations. This year, Mercury's support in response to managing Covid was unquestionable and they provided features which proved to be business critical and we always on hand to help if needed. Mercury offer quarterly Client Calls in which teams can discuss anything Mercury related. There is a user community and eg Templates can be shared between users - I tend to find that if there's an issue, somebody else has previous experience of it and so making contact within the community save users from recreating something that already exists. ----- ### "RMS/Mercury - Excellent Support" — 5.0/5 > **Mary** | *08 December 2020* | Education Management | Recommendation rating: 9.0/10 > > **Pros**: Mercury is very user-friendly for the every day user needs. What is best is the about the system is the support. Whether it something simple like forgetting a process you only do twice a year or a whole new process that you are changing or creating, they are there for you. There are many ways to do things in Mercury and every school does things differently, the support staff is always willing to show and discuss new and different ways trying to help with your process. They actually encourage you and have set up appointments quarterly to go over anything new or anything you may want to go over. At first I was hesitant to use the support. I thought it was mainly for big issues. I would spend a day trying to figure something out, then once I did reach out to them, they were awesome and seem to enjoy helping and explaining. I no longer wait. I email right away and they always respond promptly with the willingness to help.We are a small school and I do not have a lot of people to bounce things off of, their help and support has been the best thing about their product. > > **Cons**: I do not believe there is anything specific that I do not like about the system. The initial integration and all of the upgrades have all gone very smooth. The training on the new upgrades have been excellent. There are still things I am learning in the system. When we upgraded to Mercury 3, there was a lot of new procedures. It was a great improvement, however, I wanted to learn and do it all. It was almost too much. We had to slow down and we only implements part of the new things and then added things gradually. It is so nice that you can go at your on pace. For example, if you want to use the inspection piece of the program, you can. If you do not, you can wait until your staff is familiar with the system , then add it. > > RMS/Mercury is an awesome system that does exactly what you want a housing management system to do. There are a lot of systems out there that I am sure are great, but if you do not have the support behind you, it's not so great. You have to be able to use the product to it's potential and that what the support system does at RMS. It seems like every year there is something specific that comes up and we have to figure out new ways in Mercury. This past year when COVID-19 hit, they were having meetings and helping schools collaborate different ways to do checkouts, billings, etc. It is unbelievable the "hands on" customer service you get with RMS/Mercury. Mercury is more than just a housing management system because of their expertise staff, support, and customer service. I cannot say enough about the Administration, Trainers, Implementation People, IT, and Support Staff. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.za/software/211433/mercury?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/211433/mercury) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data