---
description: Learn more about LoyaltyXpert price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LoyaltyXpert Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/10031/customer-loyalty/software) > [LoyaltyXpert](/software/211195/loyaltyxpert)

# LoyaltyXpert

Canonical: https://www.capterra.co.za/software/211195/loyaltyxpert

> AI-powered SaaS loyalty management software for customer and channel programs, sales tracking, and rewards automation.
> 
> Verdict: Rated **4.3/5** by 3 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses LoyaltyXpert?

Manufacturers, distributors, and B2B brands seeking scalable loyalty management software to improve channel engagement, customer retention, and sales performance.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 3 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: LoyaltyXpert

## Commercial Context

- **Pricing model**: Per Feature (Free version available) (Free Trial)
- **Target Audience**: 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: India

## Features

- Activity Dashboard
- Alerts/Notifications
- CRM
- Campaign Management
- Communication Management
- Customer Activity Tracking
- Customer History
- Customizable Templates
- Dashboard
- Engagement Tracking
- Loyalty Cards
- Loyalty Program
- Multi-Channel Communication
- Promotions Management
- Reporting/Analytics
- Rewards Management
- Social Promotion
- Surveys & Feedback
- Third-Party Integrations
- Visual Analytics

## Integrations (1 total)

- ERPCloud

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Customer Loyalty Software](https://www.capterra.co.za/directory/10031/customer-loyalty/software)

## Related Categories

- [Customer Loyalty Software](https://www.capterra.co.za/directory/10031/customer-loyalty/software)
- [Customer Experience Software](https://www.capterra.co.za/directory/30671/customer-experience/software)
- [Customer Engagement Software](https://www.capterra.co.za/directory/30906/customer-engagement/software)

## Alternatives

1. [Guusto](https://www.capterra.co.za/software/186209/guusto) — 4.9/5 (3441 reviews)
2. [Kangaroo](https://www.capterra.co.za/software/149363/kangaroo-rewards) — 4.9/5 (248 reviews)
3. [RepeatMD](https://www.capterra.co.za/software/1049073/repeatmd) — 4.4/5 (190 reviews)
4. [Tango](https://www.capterra.co.za/software/146809/e-gift-card-rewards-and-incentives) — 4.8/5 (518 reviews)
5. [Tremendous](https://www.capterra.co.za/software/197141/tremendous-rewards) — 4.8/5 (456 reviews)

## Reviews

### "Easy to Implement" — 4.0/5

> **krushna** | *19 December 2022* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: Its Simple SAAS base platform and end user / technician can easily use this without any difficulty
> 
> **Cons**: Client features takes time to implement, since its SAAS base common for all.
> 
> Its been more than 2 year and we are happy to grow end user base through this app to create consumer pull for a brand.

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### "Over All It has helped us set up a program that can be easily used by our channel partners." — 4.0/5

> **Meghna** | *26 December 2022* | Consumer Goods | Recommendation rating: 8.0/10
> 
> **Pros**: The interface is easy to understand for the channel partners and the end users can easily use it without any trouble.
> 
> **Cons**: Synchronization of data takes a long time and so it becomes very time-consuming. Other than that it is a great platform for providing loyalty to your channel partners.
> 
> Over All It has helped us set up a program that can be easily used by our channel partners. And the platform can be easily accessed by our technicians as it's a simple SaaS-based platform.

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### "Carpenter Loyalty app" — 5.0/5

> **Venkatesh Naik** | *14 December 2022* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: The QR code scanner and redemption catalogue uniquely created for our use has been outstanding.
> 
> **Cons**: Everything is good, no cons soo far. Will have to wait and see the process
> 
> Very professional approach towards problem

## Links

- [View on Capterra](https://www.capterra.co.za/software/211195/loyaltyxpert)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/211195/LoyaltyXpert/> |
| en-AE | <https://www.capterra.ae/software/211195/loyaltyxpert> |
| en-AU | <https://www.capterra.com.au/software/211195/loyaltyxpert> |
| en-CA | <https://www.capterra.ca/software/211195/loyaltyxpert> |
| en-GB | <https://www.capterra.co.uk/software/211195/loyaltyxpert> |
| en-IE | <https://www.capterra.ie/software/211195/loyaltyxpert> |
| en-IL | <https://www.capterra.co.il/software/211195/loyaltyxpert> |
| en-IN | <https://www.capterra.in/software/211195/loyaltyxpert> |
| en-NZ | <https://www.capterra.co.nz/software/211195/loyaltyxpert> |
| en-SG | <https://www.capterra.com.sg/software/211195/loyaltyxpert> |
| en-ZA | <https://www.capterra.co.za/software/211195/loyaltyxpert> |

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