---
description: Learn more about Syncro price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
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title: Syncro Price, Reviews & Features - Capterra South Africa 2026
---

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# Syncro

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> Syncro is a fully integrated RMM, PSA, and Microsoft 365 management platform for MSPs and IT teams.
> 
> Verdict: Rated **4.6/5** by 149 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Syncro?

Built for MSPs and internal IT departments, Microsoft 365 administrators, IT consultants, and technology startups.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 149 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Servably
- **Founded**: 2010

## Commercial Context

- **Starting Price**: US$129,00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Syncro pricing is refreshingly simple with no hidden fees or hassle.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, New Zealand, United Kingdom, United States

## Features

- Access Controls/Permissions
- Activity Dashboard
- Backup and Recovery
- Billing & Invoicing
- Business Process Automation
- CRM
- Change Management
- Configuration Management
- Contract/License Management
- Dashboard
- Deployment Management
- Document Management
- For MSPs
- IT Asset Management
- Inventory Management
- Issue Management
- Network Monitoring
- Patch Management
- Policy Management
- Problem Management
- Project Management
- Real-Time Monitoring
- Real-time Alerts
- Remediation Management
- Remote Access/Control
- Remote Monitoring & Management
- Reporting/Analytics
- Resource Management
- Scheduling
- Server Monitoring
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Task Management
- Third-Party Integrations
- Ticket Management
- Time & Expense Tracking
- Workflow Configuration
- Workflow Management

## Integrations (30 total)

- Bitdefender GravityZone
- CloudRadial
- Descartes ShipRush
- Domotz
- Dropbox Business
- Emsisoft Anti-Malware
- Huntress
- IT Glue
- ITMC Lifecycle
- MSP360 Backup
- Mailchimp
- Microsoft Teams
- Mission Control
- Narmada
- Office 365 Document Management

... and 15 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [ITSM Tools](https://www.capterra.co.za/directory/30676/itsm/software)

## Related Categories

- [ITSM Tools](https://www.capterra.co.za/directory/30676/itsm/software)
- [Professional Services Automation Software](https://www.capterra.co.za/directory/16/professional-services-automation/software)
- [MSP Software](https://www.capterra.co.za/directory/30921/msp/software)
- [RMM Software](https://www.capterra.co.za/directory/31715/remote-monitoring-and-management-software/software)
- [Workflow Management Software](https://www.capterra.co.za/directory/30091/workflow-management/software)

## Alternatives

1. [Cove Data Protection](https://www.capterra.co.za/software/163343/backup-and-recovery) — 4.6/5 (375 reviews)
2. [Atera](https://www.capterra.co.za/software/144309/atera) — 4.5/5 (449 reviews)
3. [N-central](https://www.capterra.co.za/software/13803/n-central) — 4.2/5 (253 reviews)
4. [N-sight RMM](https://www.capterra.co.za/software/163344/n-sight) — 4.3/5 (201 reviews)
5. [SuperOps](https://www.capterra.co.za/software/1017782/superopsai) — 4.6/5 (65 reviews)

## Reviews

### "Syncro - Made for MSP's, no lie." — 5.0/5

> **Donald** | *18 December 2025* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Syncro do monthly webinars with updates on previous issues, updates on forthcoming changes on the product and a robust feedback loop. Even if you have a problem with Syncro, it won't be for long.
> 
> **Cons**: Nothing to dislike, would love to be able to import public holiday calendars for different territories though.
> 
> We've grown with Syncro over the years, streamlining how we work and equipping us to deliver to our clients better. The vastness and ease of use of this product makes it a no brainer for almost any MSP that wants to reduce clutter.

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### "Best RMM and PSA platform specifically crafted for Managed Service Providers (MSPs)." — 5.0/5

> **Marius** | *18 December 2025* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: The ease of use and easy to learn compared to other platforms. Syncro is also very intuitive and one can tell that it was designed by IT professionals who knows what the technicians require from Syncro
> 
> **Cons**: Remote connections can sometimes be slow and there is no option to automatically reconnect to a workstation when it restarts during a remote session.
> 
> My overall experience has been great. Syncro does everything I need it to do. It is easy to navigate and has a ton of features

-----

### "Syncro RMM: Easy and Beneficial to Use" — 5.0/5

> **Spencer** | *09 December 2025* | Computer & Network Security | Recommendation rating: 10.0/10
> 
> **Pros**: Quick to set up and get started: Many reviewers say you can be “up and running very quickly” and have “all the tools you need” shortly after deployment. 

Unified, integrated interface (RMM + PSA + ticketing + billing + inventory): Because Syncro bundles remote management, ticketing, billing/invoicing, inventory — many MSPs appreciate having everything in one place, which cuts down on context switching. 

Generally intuitive and “no learning curve” for core functions: Especially for remote access, patching, monitoring events, and basic ticketing. Some users say the UI is “simple to and intuitive to use, super cost effective.
> 
> **Cons**: UI/UX isn’t the slickest or most modern: Some users describe the interface as dated or less polished than newer alternatives — not a deal-breaker, but it affects the overall feel and sometimes efficiency.

No desktop application.
> 
> For MSPs or IT teams that need something they can deploy quickly and get value out of immediately, without high costs or a steep learning curve, Syncro delivers.

-----

### "Everything you need, none of what you don't." — 4.0/5

> **Jacob** | *18 December 2025* | Computer & Network Security | Recommendation rating: 10.0/10
> 
> **Pros**: The pricing model is very reasonable and allows for smaller MSPs to get into the space without making huge commitments off the bat. The integrations are quite useful, and the remote access tool is now quite robust. The PSA gives you exactly what you need and none of what you don't. The support is responsive and knowledgeable.

The monitoring and management on offer is responsive and easy to customize to your liking as an administrator. 

The solution is above all straightforward and easy to use. And it's secure, too -- MFA enforcement options can make it so that you could enforce a timeout and re-authentication of a technician within five minutes, even, which is rather more granular than most admins would need.
> 
> **Cons**: The backgrounding tools only allow you to download files off of the hard drive that are of 100MB or less in size. In today's world that narrows things down quite a bit.
> 
> The overall experience has been positive. The learning curve was minimal, the downtime nonexistent, and it's only improved since we've been with them.

-----

### "Syncro offers incredible value for a smaller MSP" — 4.0/5

> **Alan** | *17 June 2026* | Computer & Network Security | Recommendation rating: 8.0/10
> 
> **Pros**: Simplicity, quick learning curve, flexible scripting, and an all-in-one tool that I am slowly replacing 3rd-party tools with Syncro's built-in functionality.  Very open about their upcoming features via roadmaps and webinars.
> 
> **Cons**: It's a 90% solution. Sometimes, training is not updated as features are added.  Frequent backend performance issues (although they solve them quickly)
> 
> Onboarding was very smooth, with clear, focused getting-started training.  The product is constantly evolving and offers incredible value for a smaller MSP.

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## Links

- [View on Capterra](https://www.capterra.co.za/software/207618/syncro)

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| en-AU | <https://www.capterra.com.au/software/207618/syncro> |
| en-CA | <https://www.capterra.ca/software/207618/syncro> |
| en-GB | <https://www.capterra.co.uk/software/207618/syncro> |
| en-IE | <https://www.capterra.ie/software/207618/syncro> |
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| en-IN | <https://www.capterra.in/software/207618/syncro> |
| en-NZ | <https://www.capterra.co.nz/software/207618/syncro> |
| en-SG | <https://www.capterra.com.sg/software/207618/syncro> |
| en-ZA | <https://www.capterra.co.za/software/207618/syncro> |
| fr | <https://www.capterra.fr/software/207618/syncro> |
| fr-BE | <https://fr.capterra.be/software/207618/syncro> |
| fr-CA | <https://fr.capterra.ca/software/207618/syncro> |
| fr-LU | <https://www.capterra.lu/software/207618/syncro> |

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