--- description: Learn more about Bigin by Zoho CRM price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Bigin by Zoho CRM Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Real Estate CRM Software](/directory/30926/real-estate-crm/software) > [Bigin by Zoho CRM](/software/204998/bigin-by-zoho-crm) # Bigin by Zoho CRM Canonical: https://www.capterra.co.za/software/204998/bigin-by-zoho-crm Page: 1 / 31\ Next: [Next page](https://www.capterra.co.za/software/204998/bigin-by-zoho-crm?page=2) > AI-powered CRM for small businesses with pipelines, email, calls, WhatsApp, automation, and dashboards in one place. From $7/user. > > Verdict: Rated **4.7/5** by 744 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Bigin by Zoho CRM? Small businesses and startups, typically 1-20 employees, such as agencies, consultancies, real estate firms, schools, clinics, retailers and ecommerce brands that have outgrown spreadsheets. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 744 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoho - **Founded**: 1996 ## Commercial Context - **Starting Price**: US$1,00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Pricing starts from $1/user/month (billed annually) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, French, German, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - @mentions - Access Controls/Permissions - Activity Tracking - Appointment Management - Business Process Automation - CRM - Calendar Management - Chat/Messaging - Client Management - Collaboration Tools - Commenting/Notes - Communication Management - Contact Management - Customer Database - Customer History - Data Import/Export - Document Management - Drag & Drop - Email Management - Email Templates - Event Triggered Actions - For Financial Institutions - Forms Management - Goal Setting/Tracking - Graphical Workflow Editor - Interaction Tracking - Lead Capture - Lead Distribution - Lead Generation - Lead Management - Lead Notifications - Lead Segmentation - Mobile Access - Multi-Channel Communication - Onboarding - Online Forms - Patient Communications - Performance Metrics - Real-Time Notifications - Reporting/Analytics - Role-Based Permissions - Sales Activity Management - Sales Pipeline Management - Sales Reports - Scheduling - Shared Contacts - Task Management - Template Management - Workflow Configuration - Workflow Management ... and 26 more features ## Integrations (78 total) - AccuCare - Acefone - Amazon Connect - Amp Telecom - Anura - Avaya Cloud Office - Calendly - CloudConnect - CloudTalk - Constant Contact - Contaque - Eventbrite - Exotel - Gmail - Google Ads ... and 63 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Real Estate CRM Software](https://www.capterra.co.za/directory/30926/real-estate-crm/software) ## Related Categories - [CRM Software](https://www.capterra.co.za/directory/2/customer-relationship-management/software) - [Online CRM Software](https://www.capterra.co.za/directory/30072/online-crm/software) - [CRM for Small Businesses ](https://www.capterra.co.za/directory/31583/small-business-crm/software) - [Sales Tracking Software](https://www.capterra.co.za/directory/32744/sales-tracking/software) - [CRM Software for Mac](https://www.capterra.co.za/directory/30917/mac-crm/software) ## Alternatives 1. [Zoho CRM](https://www.capterra.co.za/software/155928/zoho-crm) — 4.3/5 (7003 reviews) 2. [eWay-CRM](https://www.capterra.co.za/software/152769/eway-crm) — 4.5/5 (827 reviews) 3. [HubSpot CRM](https://www.capterra.co.za/software/152373/hubspot-crm) — 4.5/5 (4491 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.co.za/software/61368/salesforce) — 4.4/5 (18812 reviews) 5. [Kylas Sales CRM](https://www.capterra.co.za/software/210630/kylas) — 4.8/5 (629 reviews) ## Reviews ### "Best CRM for business" — 5.0/5 > **Milan** | *09 April 2025* | Retail | Recommendation rating: 10.0/10 > > **Pros**: What we like the most is the structure and the ability to plan and organize different work flows. > > **Cons**: Takes time to setup and learn how the CRM works. > > Zoho Bigin is by far the best top notch best CRM software out there\! ----- ### "Zoho Begin Review" — 5.0/5 > **Anton** | *07 March 2025* | Computer Networking | Recommendation rating: 10.0/10 > > **Pros**: It is easy and user friendly - very easy to navigate > > **Cons**: Cannot find any cons for my use, i do not need much as i am a small business but make life easy > > Very good experience from the start. support was also very helpful. I was also able to find most of its functionality by myself. ----- ### "Simple, practical CRM for small businesses" — 5.0/5 > **Mithil** | *08 September 2026* | Financial Services | Recommendation rating: 8.0/10 > > **Pros**: Bigin CRM has been a great fit for my mortgage business. It helps me organize client and Realtor leads, track opportunities through each stage, schedule follow-ups and monitor referral sources—all in one place. > > **Cons**: email management is tricky and doesn't work with all email providers. I want to send bulk emails, but it doesn't allow > > Bigin CRM has been a great fit for my mortgage business. It helps me organize client and Realtor leads, track opportunities through each stage, schedule follow-ups and monitor referral sources—all in one place. The interface is clean, easy to understand and doesn’t feel overwhelming. It offers a great balance of simplicity and customization. I would recommend Bigin to any small business or professional looking for an effective CRM without unnecessary complexity. ----- ### "Simple, Effective, and Easy to Use" — 5.0/5 > **Anja** | *12 June 2026* | Consumer Goods | Recommendation rating: 10.0/10 > > **Pros**: What I like most about Bigin is its simplicity. It provides all the essential CRM features I need to manage leads, customers, and business partners without the complexity of larger CRM systems. The pipeline view is intuitive, easy to customize, and helps me stay organized and on top of follow-ups. > > **Cons**: I would like to see more advanced reporting options and additional automation features. While Bigin covers the essentials very well, growing businesses may eventually need deeper analytics and more sophisticated workflow automation. > > My overall experience with Bigin has been excellent. It is easy to use, quick to set up, and provides everything I need to manage leads, customers, and business partners efficiently. As a solo business owner, I appreciate that it helps me stay organized without the complexity and cost of larger CRM platforms. ----- ### "Insurance Consultant" — 3.0/5 > **Dee** | *25 February 2025* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: The layout and features are very user friendly and understandable. Being able to input new data and organizing into different categories. > > **Cons**: The training curve and all the bells and whistles > > It has been great, just adding in new clients and sales each day. Watching the pipeline build and numbers to review growth. ----- Page: 1 / 31\ Next: [Next page](https://www.capterra.co.za/software/204998/bigin-by-zoho-crm?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/204998/bigin-by-zoho-crm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data